1. Profile
10 years in a high volume restaurant,acting as both manager and bartender. Seeking
gainful employment utilizing all of my sales, social, customer service, and leadership
skills.
Experience
Leadership and Management
• Supervised staff of up to 12 front- and back-of-the-house employees. Managed daily
operations of the restaurant,ensuring high levels of customer service, menu quality,
sanitation and safety standards,and financial accountability.
• Trained new employees, demonstrating protocols and aiding in the implementation of
trainee checklist. Monitored new employee performance after the initial training
period.
• Emphasized time management and consistency during twelve hour shifts to ensure
continuous and efficient service.
• Streamlined the restaurant’s detailed filing systemand created unique and engaging
advertising displays.
Customer Service
• Attentive service with full knowledge of all products and ability to customize consumer
needs.
• Proven ability to depersonalize self with that of the customers.
• Strong capability in problem solving and improvisation as regards to adverse
situations.
• Excellent understanding ofconsumer psychology, and persuasive ability when
providing for individual customer experience.
Communication
• Contributed reports on daily operations and personnelperformance at manager
meetings, informed fellow staff about new guidelines, and pinpointed areas in need of
improvement.
• Accomplished and result driven liaison between customers, GM, owner, and sales
representatives.
Education
773-469-0849
nicholascimino@yahoo.com
1133 N WinchesterAve,
#1F
Chicago, IL
60622
*Relocating to Providence,
RI on May 16th. Will be
available to work no later
than the 28th of May; quite
possibly earlier.
NICHOLAS CIMINO

2. DePaul University, Chicago, IL — BFA-Theatre(2002)
Work History
• Jefferson Tap & Grille—Chicago, IL—Manager/Bartender (2006-Present)
• Heart Boys—Chicago, IL—Bartender/Server/Caterer (2004-2007)
• A Bark in the Park—Chicago, IL—Pet Care Services—(2003-2005)
References
• Jodi Agee,Owner, Jefferson Tap Bar & Grille.
Chicago, IL
(312) 648-0100 ext. 12
jodi@jeffersontap.com
• Joshua Tannenbaum, Business Owner/ Windy City Bookkeeping.
windycitybookkeeping@gmail.com
(312) 718 2729
• Aaron Frey, Integrations Team Lead/Software Developer, Signal.
freyam13@hotmail.com
(312)-550-3694