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Dinh Giang – Truong Liem – Thien Van – Khanh Thy – Hong Phong – Van Hien
BRIEF RECAP
CATEGORY
E-wallet
BRAND
BUSINESS ISSUE
Low retention
THE REASON
Under-developed ecosystem
No proper positioning
Current services cannot drive frequent usage
JOB TO BE DONE
Building ecosystem to make
MOMO more convenient &
accessible
Building an unique positioning
to use MOMO frequently
CATEGORY
Biggest truth of wallet
D A I L Y P A Y M E N T
E-wallet ambition
REPLACE
TRADITIONAL
WALLET
TARGET
DEMOGRAPHIC
Age: 18 – 30
Urban & Sub-urban
Have smartphone
BULL-EYES
Student & first jobber
ATTITUDE
Open to adopt new technology
Have advance demand of payment
Happy seeker
7
MILLION
PEOPLE
46%say that they spending too
much on un-necessary
(Nielsen Vietnam)
92%confess they have borrowed
from others, <1mil
to buy “something”
(Q&Me)
87%consumers care about
promotion
63% willing switch to buy
promoted product
THE
NEEDS
In the modern days, daily
payment has some impulse
needs which occur so frequently
that traditional wallet can’t cover
T H E Y A R E N O T
M A N A G E W E L L
T H E I R S P E N D I N G
T H E Y ’ R E
L O O K I N G F O R
P R O M O T I O N T O
O P T I M I Z E
B U D G E T
T H E Y H AV E T O
B O R R O W M O N E Y
F R O M O T H E R S
These impulse issues around daily payment constrain
me from enjoying my daily life.
INSIGHT
COMPETITORS
NGAN LUONG
Enhance online
payment
experience
BANKPLUS
P2P transfer & bill-payment
FPT PAY
Online wallet for FTP
online- shoppers
N O C O M P E T I T O R S S E R V E S T H E S E
N E E D SWHITE SPACE
T H E B I G AVA I L A B L E
T O D R I V E R E T E N T I O N
PRODUCT
CONCEPT
THE 1ST EVER DAILY
PAYMENT ASSISTANT
M I C R O
C R E D I T
D A I LY
PAY M E N T
M A N A G E M E N T
R E C O M M E N D
A - T I O N
KEY FEATURES
PRODUCT VAL UES
UNLEASH
HAPPINESS
FROM DAILY
PAYMENT
BRAND IDEA
These impulse issues around
daily payment constrain me
from enjoying my daily life.
INSIGH T
Functional: Optimize daily payment capacity
Emotional: Feel the happy through daily payment
Positioning Statement
WHAT NEED
Functional benefit:
optimize your payment
capacity
Emotional benefit:
Feel the happy through
daily payment
TO WHOM
18-30 y.o
Urban & sub-urban
Tech savvy
Happy seeker
DIFFERENTIATE BY
The 1st ever daily
payment assistant
RTB
Multi-features to solve
daily payment impulse
troubles
Brand Key
Insight
Root Strength
The market leader in E-wallet
category with high investment
Essenc
e
Unleash
happiness
from daily
payment
Competitors Consumers
Happy
Helpful
Friendly
Smart
Caring
Mindful
Multi-features designed to
solve daily payment related
issues
Functional Benefit:
Optimize your paying capacity
Emotional Benefit:
Everyday Happy
The impulse issues around daily payment
really constrain me from enjoying my daily
life
Direct: 365VTC, Ngan Luong,
BankPlus, FPT
Indirect: Timo, Money Lover, Other
Online Banking Services 18 – 30 y.o, urban & sub-
urban, digital savvy, easy
to adopt new tech (size: 7
million people)
Lead the trend in
serving daily payment
needs
Unleash
happiness from
daily payment
ACTIVATION
PLATFORM
COMMUNICATION
BIG IDEA
BRAND
BIG IDEA
Each daily payment is
happiness
Daily payment issue
6Ps
Product
- Micro Credit
- Daily Payment Management
- Recommendaiton
PriceFree Download
Fee:
- Micro credit: 8%/per
- Daily Payment Management:
100.000đ to unlock functional
management
- Recommend : 4%/per
transaction (3rd Parties)
Place
• App Store
• CH Play
• Store
Proposition
The happy solution
to the issue daily
payment
Packaging
Friendly and funny design
Promotion
On-ground activation to
introduce the product’s
usage
Give 300.000 VND
borrow money account
for the first download
20182017 2019
Portfolio Planning
Micro credit
Daily payment management
+ Recommendation
Build Daily payment Ecosystem
Borrow money from
Momo when out-of-
money
10% Momo takes back the
money afterwards.
MICRO CREDIT
DAILY PAYMENT MANAGEMENT
Automatic
collects all
expenditure
Classifies them
into categories.
Use Momo to
pay money
when buying
Recommendation
about daily
payment
Statistic
The most effectiveness
way to spend money
The current promotion
On location base
RECOMMENDATION
Merchants
Regulator & Influence
Banks
MoMo Agents
International
Remittance Service
Providers
Momo Users
Momo Accepted Point
Online Merchants
Source of Funds
LAUNCHING
PLAN
OBJECTIVE
Attract 10,000,000 audiences and
3,000,000 active users with Momo Micro
credit funtion
TARGET
Profile
18 – 30 y.o, urban & sub-urban, digital
savvy, easy to adopt new tech.
Having problem of lacking money in
unexpected occasion or month end.
CAMPAIGN
BIG IDEA Month end mare
LAUNCHING PLAN
Raise awareness of
month end mare and promote Momo
Micro Credit
as a instant solution.
Over buying through month makes
month end become a mare with
lacking of money problem.
VIRAL CLIP
10 short 30-seconds videos showing
10 weird and funny situations of
TA in month end – lacking
money problem.
PR articles
K E Y M E S S AG E
K E Y H O O K
S U P P O R T I N G
TAC T I C S
O B J E C T I V E
Facebook challenge activities
Sharing TVC link
with caption of TA’s real experience
With hashtag
#mymonthendmare #MomoMicrocredit
Huhu, giống mình dễ sợ.
Vài kỉ niệm để đời là đây:
1. Nhớ hồi đó...
Xem thêm
Momo: Cháy túi- Cơn ác mộng cuối tháng
0.30
0.30
THANK YOU

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Young Marketers Elite 3 Graduation Presentation - Ôi, Ra Rồi!

  • 1. Dinh Giang – Truong Liem – Thien Van – Khanh Thy – Hong Phong – Van Hien
  • 2. BRIEF RECAP CATEGORY E-wallet BRAND BUSINESS ISSUE Low retention THE REASON Under-developed ecosystem No proper positioning Current services cannot drive frequent usage JOB TO BE DONE Building ecosystem to make MOMO more convenient & accessible Building an unique positioning to use MOMO frequently
  • 3. CATEGORY Biggest truth of wallet D A I L Y P A Y M E N T E-wallet ambition REPLACE TRADITIONAL WALLET
  • 4. TARGET DEMOGRAPHIC Age: 18 – 30 Urban & Sub-urban Have smartphone BULL-EYES Student & first jobber ATTITUDE Open to adopt new technology Have advance demand of payment Happy seeker 7 MILLION PEOPLE
  • 5. 46%say that they spending too much on un-necessary (Nielsen Vietnam) 92%confess they have borrowed from others, <1mil to buy “something” (Q&Me) 87%consumers care about promotion 63% willing switch to buy promoted product THE NEEDS In the modern days, daily payment has some impulse needs which occur so frequently that traditional wallet can’t cover T H E Y A R E N O T M A N A G E W E L L T H E I R S P E N D I N G T H E Y ’ R E L O O K I N G F O R P R O M O T I O N T O O P T I M I Z E B U D G E T T H E Y H AV E T O B O R R O W M O N E Y F R O M O T H E R S
  • 6. These impulse issues around daily payment constrain me from enjoying my daily life. INSIGHT
  • 7. COMPETITORS NGAN LUONG Enhance online payment experience BANKPLUS P2P transfer & bill-payment FPT PAY Online wallet for FTP online- shoppers N O C O M P E T I T O R S S E R V E S T H E S E N E E D SWHITE SPACE T H E B I G AVA I L A B L E T O D R I V E R E T E N T I O N
  • 8. PRODUCT CONCEPT THE 1ST EVER DAILY PAYMENT ASSISTANT M I C R O C R E D I T D A I LY PAY M E N T M A N A G E M E N T R E C O M M E N D A - T I O N KEY FEATURES
  • 9. PRODUCT VAL UES UNLEASH HAPPINESS FROM DAILY PAYMENT BRAND IDEA These impulse issues around daily payment constrain me from enjoying my daily life. INSIGH T Functional: Optimize daily payment capacity Emotional: Feel the happy through daily payment
  • 10. Positioning Statement WHAT NEED Functional benefit: optimize your payment capacity Emotional benefit: Feel the happy through daily payment TO WHOM 18-30 y.o Urban & sub-urban Tech savvy Happy seeker DIFFERENTIATE BY The 1st ever daily payment assistant RTB Multi-features to solve daily payment impulse troubles
  • 11. Brand Key Insight Root Strength The market leader in E-wallet category with high investment Essenc e Unleash happiness from daily payment Competitors Consumers Happy Helpful Friendly Smart Caring Mindful Multi-features designed to solve daily payment related issues Functional Benefit: Optimize your paying capacity Emotional Benefit: Everyday Happy The impulse issues around daily payment really constrain me from enjoying my daily life Direct: 365VTC, Ngan Luong, BankPlus, FPT Indirect: Timo, Money Lover, Other Online Banking Services 18 – 30 y.o, urban & sub- urban, digital savvy, easy to adopt new tech (size: 7 million people) Lead the trend in serving daily payment needs
  • 12. Unleash happiness from daily payment ACTIVATION PLATFORM COMMUNICATION BIG IDEA BRAND BIG IDEA Each daily payment is happiness Daily payment issue
  • 13. 6Ps Product - Micro Credit - Daily Payment Management - Recommendaiton PriceFree Download Fee: - Micro credit: 8%/per - Daily Payment Management: 100.000đ to unlock functional management - Recommend : 4%/per transaction (3rd Parties) Place • App Store • CH Play • Store Proposition The happy solution to the issue daily payment Packaging Friendly and funny design Promotion On-ground activation to introduce the product’s usage Give 300.000 VND borrow money account for the first download
  • 14. 20182017 2019 Portfolio Planning Micro credit Daily payment management + Recommendation Build Daily payment Ecosystem
  • 15. Borrow money from Momo when out-of- money 10% Momo takes back the money afterwards. MICRO CREDIT
  • 16. DAILY PAYMENT MANAGEMENT Automatic collects all expenditure Classifies them into categories. Use Momo to pay money when buying Recommendation about daily payment Statistic
  • 17. The most effectiveness way to spend money The current promotion On location base RECOMMENDATION
  • 18. Merchants Regulator & Influence Banks MoMo Agents International Remittance Service Providers Momo Users Momo Accepted Point Online Merchants Source of Funds
  • 19. LAUNCHING PLAN OBJECTIVE Attract 10,000,000 audiences and 3,000,000 active users with Momo Micro credit funtion TARGET Profile 18 – 30 y.o, urban & sub-urban, digital savvy, easy to adopt new tech. Having problem of lacking money in unexpected occasion or month end. CAMPAIGN BIG IDEA Month end mare
  • 20. LAUNCHING PLAN Raise awareness of month end mare and promote Momo Micro Credit as a instant solution. Over buying through month makes month end become a mare with lacking of money problem. VIRAL CLIP 10 short 30-seconds videos showing 10 weird and funny situations of TA in month end – lacking money problem. PR articles K E Y M E S S AG E K E Y H O O K S U P P O R T I N G TAC T I C S O B J E C T I V E Facebook challenge activities Sharing TVC link with caption of TA’s real experience With hashtag #mymonthendmare #MomoMicrocredit Huhu, giống mình dễ sợ. Vài kỉ niệm để đời là đây: 1. Nhớ hồi đó... Xem thêm Momo: Cháy túi- Cơn ác mộng cuối tháng 0.30 0.30