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Mastering the mobile-first,
multiplatform news cycle for
breaking news
@bydanielvictor
Let’s start with an exercise
You’re the day cops reporter. You hear a
“Signal 50” on the scanner, which you
know to mean shots are fired. And it’s
right by the elementary school!
GO.
What we’ll learn
- Strengths of each
platform
- Phone (app vs.
mobile web vs.
push alert)
- Tablet
- Website
- Twitter,
Facebook,
Snapchat. Oh
God, there are
so many!
What we’ll learn
- How to prioritize
- Then, we’ll do it!
Photo by Flickr user Charles Dyer
Why multiplatform news matters
We want to
reach as many
people as
possible. Doing
that requires
reaching them
where they are,
in the format
they expect.
72% mobile
Platform-agnostic?
Maybe we shouldn’t
be.
Each platform has its
own strengths and
weaknesses, and your
goal should be to
tailor your
presentation on each.
Phone: push alerts
You’re tapping someone on the
shoulder. That’s extremely
powerful, but it better be worth it.
Phone: mobile app
“If you are a small- or
medium-sized
publisher, don’t have a
news app. If you
already have one, shut
it down. Use your
resources to make your
mobile website better.”
- Priya Ganapati, who spent five years
working on a Wall Street Journal app
Phone: mobile web
This is where most of your readers
will land from Facebook and Twitter.
This cannot be an afterthought.
Look at your news outlet’s website
on your phone.
Tablet
Your lean-back
readers. Greet
them after a
long day at
work.
This is likely
automated.
Twitter
• People turn to it for breaking news and for a
distraction.
• Good for crowdsourcing, reactions and official
statements. Embed tweets in your article
pages.
• Be the pillar of strength (and reliability) in a
hurricane of uncertainty.
Facebook
• Less useful in rapidly
developing news; direct
them to your website
instead.
• Native videos are
increasing in popularity.
• Greatest potential for
massive traffic.
Instagram
Best for beauty/art, but
increasingly used for news.
Check out stories.
Pinterest People go here for aspiration and
inspiration, not breaking news.
Snapchat
First draft of
history. It’s OK if
it’s rough.
People expect
immediacy. Could
have someone
snapping from the
scene.
Periscope
Bring them somewhere
they can’t be. A tour of
the building, a view
from the stands, etc.
Very small audience,
though. Think of it as a
service to your Twitter
followers.
Facebook Live
Can get huge
audiences
Replays
available
Tips on best
practices:
bit.ly/facebklive
Your turn: how to use social media
A big pile-up has
shut down the main
highway into town.
How will you
approach this on
each social media
platform?
Your desktop home page
You might not
need a splashy
home-page
design. People
are more likely
to land on your
article page.
Article design: related links
If someone
arrives sideways,
will they know
you have more to
offer?
If your CMS can’t
do it, put links in
text.
Story formats
Don’t just write 800
words and be done with
it.
- Live blog, listicle,
Storify, explainer,
chunks, etc.
Video
It’s OK to be a little rough in
breaking news (if it shows
something important), then
polish it up for the “second-
day story,” (which shouldn’t
wait for the second day).
How newsrooms are reorganizing
Infrastructure you need
• Can reporters file from the field?
• Can photogs quickly send their photos and
videos? Then can someone quickly publish
them?
• Can your CMS embed tweets and Instagram
posts?
bit.ly/wnycbreak
Corrections
- Acknowledge
mistake
- Limit spread
- Threading
- Screenshot,
then delete
Let’s try this again.
You’re running the show, and the day
cops reporter says she just heard a
building collapsed downtown. There
might have been people inside.
GO.

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Mastering the mobile-first, multiplatform news cycle for breaking news by Daniel VIctor - Norman, Okla., NewsTrain, March 4, 2017 - Halifax NewsTrain, May 6-7, 2016 - Lincoln, Nebraska, NewsTrain, April 9, 2016 - Monroe NewsTrain, Oct. 15-16, 2015

  • 1. Mastering the mobile-first, multiplatform news cycle for breaking news @bydanielvictor
  • 2. Let’s start with an exercise You’re the day cops reporter. You hear a “Signal 50” on the scanner, which you know to mean shots are fired. And it’s right by the elementary school! GO.
  • 3. What we’ll learn - Strengths of each platform - Phone (app vs. mobile web vs. push alert) - Tablet - Website - Twitter, Facebook, Snapchat. Oh God, there are so many!
  • 4. What we’ll learn - How to prioritize - Then, we’ll do it! Photo by Flickr user Charles Dyer
  • 5. Why multiplatform news matters We want to reach as many people as possible. Doing that requires reaching them where they are, in the format they expect. 72% mobile
  • 6. Platform-agnostic? Maybe we shouldn’t be. Each platform has its own strengths and weaknesses, and your goal should be to tailor your presentation on each.
  • 7. Phone: push alerts You’re tapping someone on the shoulder. That’s extremely powerful, but it better be worth it.
  • 8. Phone: mobile app “If you are a small- or medium-sized publisher, don’t have a news app. If you already have one, shut it down. Use your resources to make your mobile website better.” - Priya Ganapati, who spent five years working on a Wall Street Journal app
  • 9. Phone: mobile web This is where most of your readers will land from Facebook and Twitter. This cannot be an afterthought. Look at your news outlet’s website on your phone.
  • 10. Tablet Your lean-back readers. Greet them after a long day at work. This is likely automated.
  • 11. Twitter • People turn to it for breaking news and for a distraction. • Good for crowdsourcing, reactions and official statements. Embed tweets in your article pages. • Be the pillar of strength (and reliability) in a hurricane of uncertainty.
  • 12. Facebook • Less useful in rapidly developing news; direct them to your website instead. • Native videos are increasing in popularity. • Greatest potential for massive traffic.
  • 13. Instagram Best for beauty/art, but increasingly used for news. Check out stories.
  • 14. Pinterest People go here for aspiration and inspiration, not breaking news.
  • 15. Snapchat First draft of history. It’s OK if it’s rough. People expect immediacy. Could have someone snapping from the scene.
  • 16. Periscope Bring them somewhere they can’t be. A tour of the building, a view from the stands, etc. Very small audience, though. Think of it as a service to your Twitter followers.
  • 17. Facebook Live Can get huge audiences Replays available Tips on best practices: bit.ly/facebklive
  • 18. Your turn: how to use social media A big pile-up has shut down the main highway into town. How will you approach this on each social media platform?
  • 19. Your desktop home page You might not need a splashy home-page design. People are more likely to land on your article page.
  • 20. Article design: related links If someone arrives sideways, will they know you have more to offer? If your CMS can’t do it, put links in text.
  • 21. Story formats Don’t just write 800 words and be done with it. - Live blog, listicle, Storify, explainer, chunks, etc.
  • 22. Video It’s OK to be a little rough in breaking news (if it shows something important), then polish it up for the “second- day story,” (which shouldn’t wait for the second day).
  • 23. How newsrooms are reorganizing
  • 24. Infrastructure you need • Can reporters file from the field? • Can photogs quickly send their photos and videos? Then can someone quickly publish them? • Can your CMS embed tweets and Instagram posts?
  • 26. Corrections - Acknowledge mistake - Limit spread - Threading - Screenshot, then delete
  • 27. Let’s try this again. You’re running the show, and the day cops reporter says she just heard a building collapsed downtown. There might have been people inside. GO.