Join us for another #ImpactSalesforceSaturday​​​​​​​​​​, a series of online Salesforce Saturday sessions. We invite all – Developers – Administrators – Group Leaders – Consultants with advanced, intermediate or beginner level knowledge of Salesforce(Sales Cloud, Service Cloud, Pardot, Marketing Cloud, IoT, CPQ, Einstein, etc.). Topic: How to Build Your Career in the Salesforce Ecosystem Part 1 Date and Time: Saturday, April 03, 2021, 11:00 AM to 12:00 PM IST Speaker: Abhinav Gupta and Viyom Jain Abhinav Gupta is Salesforce Architect & MVP(HOF). He also the founder of Concretio Apps, a team of SF experts, solving the toughest business problems via Salesforce for the worldwide clientele. Viyom Jain is Managing Director and Global BU Head at Nagarro. Agenda: 1. How to Build Your Career in the Salesforce Ecosystem 2. Q & A For more updates and upcoming sessions please follow us on our social media handles: Website: https://newdelhisfdcdug.com/​​​​​​​​​ Trailblazer Community: https://trailblazercommunitygroups.co... Twitter: https://twitter.com/newdelhisfdcdug

1. New Delhi Salesforce Developer Group
#ImpactSalesforceSaturday
How to Build Your Career in the
Salesforce Ecosystem
-Viyom Jain, Managing Director, Nagarro
LEARN . SHARE . CELEBRATE . SALESFORCE

2. About Me: Viyom Jain
● Global BU Head – CRM & ERP
● Father of 2 daughters
● Loves Fountain Pens
https://www.linkedin.com/in/viyomjain/
@viyomjain
https://trailblazer.me/id/viyom

3. New Delhi Salesforce DG
• First Revival Meetup in February 2016
• Twitter: https://twitter.com/newdelhisfdcdug
• Hashtag: #ImpactSalesforceSaturday
• New Delhi Salesforce DG Trailblazer Community Group:
http://bit.ly/NewDelhiCommunity
• Website: https://newdelhisfdcdug.com

4. #ImpactSalesforceSaturday
● #ImpactSalesforceSaturday is a series of online SalesforceSaturday sessions, a
program run as part of New Delhi Salesforce Developer Group, where we run
Knowledge Sharing Virtual Sessions.
● We have been doing this for a couple of years now, with this program being called
"Virtual SalesforceSaturday", now rebranded to #ImpactSalesforceSaturday.
● You can Find all of our past sessions we have organized here
● https://newdelhisfdcdug.com/impactsalesforcesaturday-past/
● You can Find all of our Upcoming sessions here
● https://newdelhisfdcdug.com/impactsalesforcesaturday-upcoming/

5. Talent Central
● The vision is to have Talent Central as the naukri.com/monster.com/indeed.com of India for
Students looking for Jobs in Salesforce Ecosystem where the companies and Students
register on Talent Central Portal and can find each other.
● talentCentralglobal.com

6. Mentorship Central
• We are dedicated to matching Mentee's seeking specific Salesforce goals with
Mentors.
• Sign up as a Mentor or Mentee and connect with other Mentors/Mentees
• http://bit.ly/SFMentorshipCentral

9. “Built to Last: Successful Habits of Visionary Companies” by James Collins and Jerry Porras
BHAGs on a corporate level are those goals - as nearly impossible to achieve without
consistently working outside of a comfort zone and displaying corporate commitment, confidence
and even a bit of arrogance.
BHAG
Big Hairy Audacious goals

10. The Salesforce economy

11. How to build your career in the Salesforce ecosystem
Be hungry, be curious, be explorative - Willingness to learn

12. • Trailheads
• Udemy and Pluralsight
• Your mentors at office
• Your mentors in Salesforce ecosystem
• Awesome community and events
• Hands-On
• Share your knowledge
• Prep up for certifications
• Your integrity !
Your learning journey

13. - Think from a customer’s point of view not just a developer’s
- Know your customer – the KYC process
- Customer success metrics
- Customer obsessed
- Build up domain knowledge
Customer Centricity
Develop a customers’ mindset

14. Be a Hedgehog

15. The power of compounding your knowledge
You are responsible for your worth !

16. Develop an innovator’s mindset
• Continuous Innovation
Innovators are customer centric
– they want to deliver them value through
• creating solutions for things customers need
• providing useful things customers didn’t even
know they wanted
Breakthrough Thinking – an innovative mindset

17. - Have a Global mindset
- Global the merrier !
- Learn the cultures
- Follow the accent
- Learn to say Hallo 
Be an international learning machine

18. - Customers
- Team colleagues
- Leaders
- Family
Empathy

19. Agility, Adaptability, Flexibility

20. Be your best everyday – Whatever it takes !

21. Helicopter View Technique is a birds’
eye view, a third-party observation
point, a non-involved study and
scrutiny. It changes the entire
perspective of how we look at things
each day in our business.
Apply the Helicopter View Technique

22. • Give and take candid feedback
• Honest and constructive feedback
CANDOR

23. - Carry a diary and pen to every meeting
- Use mind maps
- Use images/graphics
Make copious notes

24. - Identify the mentor
- Find your goals
- Review your goals
- Stay motivated
AYM – Ask your mentors
Your mentors and trusted advisors

25. - The importance of humility
- Being calm and down to earth
signs of strength
- Attitude is precious
Use experience to become better not bitter

26. Face the brutal facts

27. The following tools can help you identify some of your blind spots and your opportunities to
flourish as a leader.
1. Self-Assessment
2. Feedback
3. Fresh eyes
4. Find a mentor
Identify the blind spots

28. Follow Me
● Global BU Head – CRM & ERP
● Father of 2 daughters
● Loves Fountain Pens
https://www.linkedin.com/in/viyomjain/
@viyomjain
https://trailblazer.me/id/viyom

30. Follow & Join New Delhi Salesforce DG
• Join to know about future events and to RSVP:
https://trailblazercommunitygroups.com/delhi-in-developers-group/
• Let’s start conversations on Success Community:
http://bit.ly/NewDelhiCommunity
• Follow us on Twitter: https://twitter.com/newdelhisfdcdug
• Hashtag: #ImpactSalesforceSaturday
• Follow us on Facebook: https://www.facebook.com/newdelhisfdcdug
• For all the content: https://newdelhisfdcdug.com