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© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Innovation Towards SP Transformation
Sean Wang
Customer Solutions Architect, Cisco Systems
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Digitization leading Innovation
More Video
7X
Mobile Traffic Increase
More IoT
HALF
Connected Devices Are M2M
5G Journey Begin
4.7X
Traffic of LTE
4X
Cloud Traffic Increase
More Cloudification
0
10
20
30
40
50
60
2016 2017 2018 2019 2020 2021
2G 3G 4G 5G
79%
19%
Exabytes
per Month
69%
24%
1.5%
Source: Cisco VNI Global Mobile Data Traffic Forecast, 2016–2021
2016 2021
4G 2.4 GB/Mo 6.3 GB/Mo
5G - 40 GB/Mo
❖ Generated traffic
Digitization5GTraffic
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Telecom Operators under Intense Pressure
Operators account for shrinking share of overall telecom industry profit despite their central
role in the ecosystem
Source: World Economic Forum, Accenture
Insatiable consumer demand
for more bandwidth and
better “value”
Endless and ever increasing
spend on network capacity
and coverage
Web-scale
substitution
& free-riding
Peer /
market
pressure
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Service Providers’ biggest Challenges
Challenges Strategy
Operation Efficiency through
Network Automation
Secure Business Agility through
Virtualization
Network Transformation through
Best Optimized Architecture
“Network for IoT, Enhanced 5G service”
1
2
3
• Bandwidth consumption is growing; our revenue
is not. (CAPEX Pressures, Shift to OPEX focus)
• Web scale breaks our current cost and design
models.
• I need compelling services to retain and grow my
subscriber base.
• l don’t want to be locked into a single vendor
network.
• Legacy systems have made my networks very
high touch
• Need to improve Customer Experience with
Security and Compliance
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
SP Revenue Growth Opportunity
Core
$
Automotive Healthcare
Transport
Utilities
Consumer
Today
Operator business mostly focused on
the saturated consumer market
Source: European Commission Report, 2016
Source: Cisco VNI Global Mobile Data Traffic Forecast, 2015–2020
Core
$
Automotive
Healthcare
Transport
Utilities
Consumer
2025
Network stratregy to engage in new
vertical markets (B2B)
Core
$
Automotive
Healthcare
Transport
Utilities
Consumer
2020
Vertically targeted services will
accelerate operator business growth
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Network Design Improvement
1~3 Month
Automated
Operation thru
NSO
Legacy Network -
Manual
operation
1~3 Hours
(10 to 15 Mins)
“Automation” “SDN/NFV” “Architecture
Transformation”
• Need to learn
multi-vendor
equipment
commands
• Takes long time to
plan service
creation, change,
removal by vendors
• No need to learn
multi-vendor
equipment
commands
• Can reduce work
operation hours
• OPEX saving and
operation
excellence
Policy based
Automation /
Virtual Network
Separated HW
based Network
• Increase Service
agility and time-to-
market benefit
• TCO Saving
• Support various
value added service
based on
programmability
• Need separate PNF
by each customer
• Low service velocity
• Large TCO
“Secure Network efficiency
through distrubuted Cloud
Architecture”
• Network design suitable to new business,
such as 5G, IoT
• Distributed Datacenter architecture for
efficient traffic processing
• Optimize resource and increase service
velocity through virtualization
Network from
the Service
point of View
Service from
the Network
point of view
Fixed
Mobile
B2B
. . .
Distributed Datacenter
Fixed
Mobile
B2B
Improve
Biz agility TCO Increase
Svc continuity
Fixed
Mobile
B2B
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Automation
Network
Engineer
Service
Applications
Automation Solution
(NSO)
PNFs
VNFs
Network Service Automation solution based on standard
Service request
Real-time
Service config
Product Provisioning thru Automation tool
▪ Automatic provisioining based on Modeling
▪ Fast process for service add, change, delete
▪ Multi-vendor support thru NEDs
References
▪ Sites : AT&T, DT, Comcast, etc
▪ Cases : MPLS L2/L3 VPN, etc
Standardize config information
▪ Manage standard based config information
▪ Minimize Human error
▪ Easy to add and delete config information
Cisco / Juniper / Huawei, etc
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Effect through Automation and Virtualization
AS-IS
100
Work
plan
docume
ntation
(21,868)
Work
hour
(17,314)
Trouble
shooting
(29)
57
Work
plan
docume
ntation
(9,649)
Work
hour
(10,024)
Trouble
shooting
(20)
20 ~ 30
service
delivery
Trouble
shooting
Work
operation
56% saving
42% saving
31%
improvement
25% saving
27% saving
Telco A simulation result (for IP Core & Edge)
Based on Softbank case study (for Cloud VPN)
[Major saving items]
• Simplify overall work process through
YANG modeling
• Reduce work hours through config
automation
• Protect human error
[Major saving items]
• Reduce service delivery time because of
no physical work
• Reduce work hour for service add /
change / remove
• Reduce TCO through virtualization
based service
No
change
Automation
Virtualization
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Virtualization – Use Case
Customer A
Customer B
Customer Z
Telco DC
Service concept
• Customer office is connected with Telco
through IP SEC
• FW, IPS, WLC are located at Telco’s
DC, not at customer office
Benefits for SMB
• Save office cost and power cost
(U$200 / month based on
60 employee)
• Get Telco’s operators support 24X7
• Fast service launch
Benefits for Telco
• No Truck roll
• Fast service delivery
• CAPEX saving
WLC
VM
FW
VM
IPS
Container
FW
Container
Managed Service Virtual Managed Service
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Architecture Transformation – Traffic Pattern
FTTH HFCLAN
Internet
BB
Edge
MobileVoIP
VoIP
Consumer
VoD
Internet / LTE / B2B
Data
Core
Within Metro
Core - Regional
Core –
Cross-Country
58%
20%
22%
41%
23%
35%
2016 2021
Source: Cisco VNI Global IP Traffic Forecast, 2017–2021
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Architecture Transformation
FTTH HFCLAN
Internet
BB
Edge
MobileVoIP
VoIP
Consumer
VoD
Internet / LTE / B2B
Data
Core
▪ Network topology for
North <-> South traffic
▪ Not efficient for real-time
big data analytics and
streaming video data
FTTH HFCLAN
MobileVoIP
Consumer
Data
Distributed Cloud Core
Internet VoIPVoD
Interent / LTE / B2B
▪ Recommended topology for East <-> West traffic
▪ Distributed core architecture for real-time big
data analytics and video streaming
▪ Architecture suitable to accommodate 5G, IoT
through network slicing)
▪ Serviced based virtualization Network
vCPE
VM
vOLT
VM
CachevFW
VM VM
Virtualized (NFV) service zone
Internet VoIPVoD
FTTH HFCLAN
MobileVoIP
Consumer
Data
▪ Distribute X center nodes to XX center nodes
(need to discuss together)
▪ Design Service oriented network through
virtualization
▪ Apply application based SDN routing (Segment
Routing)
AS-IS TO-BE
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
5G Architecture
Fronthaul backhaul
C-RAN
vCore
User plane
Analytics/
Telemetry
NSO
WAE
Automate
IP Edge
Central Datacenter
SR SR SR SR
vCore
User plane
Managed
Video
vCore
Control plane
MEC
E2E Network Slicing
E2E Security
5G Architecture
IP Core
SR
Single Pane of Glass Management and Orchestration
5G
Small Cell
Wifi
LPWA
backhaul
IP Edge
Central Datacenter
EPC
4G Architecture
IP CoreRU DU
CPRI
Backhaul aggregation
Decomposed and virtualized Decomposed & Virtualized & Distributed
eNodeB
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Segment Routing
Simplified Routing Protocol
Simplified Carrier Ethernet
Autonomic &
Segment Routing
BGP & SDNT-LDP
BGP
RFC 3107
RSVP-TE
MPLS-LDP
IGP & IP
Application Enabled Source Routing
Native IPv6 transport
1 0
Dynamic-path
Explicit-path
SRv6 without
MPLS Label
With Automation
WAN Automation and optimization
SDN based peering and optimization
SDN WAN
controller
SDN Peering
controller
DC WAN
HOST
Peer’s
ISP
ISP
ISP
WAN
Segment Routing Benefits
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Telemetry
Data collection - Legacy
SNMP
Server
Syslog
Collector
CLI
SNMP
SyslogNon real
time
Scripts
Storage &
analysis
• Scale issues / unstructured / incomplete
• Strong burden on back-end for normalization of different
encodings, transports, data models, timestamps
Data collection - Telemetry
• Free the data
Real
time
Telemetry Analytics
As much Data
As Fast
As Useful
As Easy
As Possible
Hardward and Software Sensors - Telemetry
Sensing &
Measurement
Control Plane events, state & stats
• Resource utilization (CPU, Mem, buffers)
• Environmental properties (temp, fans)
• L3 protocol state and stats
Data Plane events, state & stats
• SPAN/ERSPAN on drop
• Flow table – events (Forwarding drops, policy
drops, latency, bueefr drops…)
• SSX (Streaming stats eXchange) & eCPU stats,
TCAM util, RMON counters
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Advanced Network Automation
Network Data Platform
Data Collectors
Machine
Learning
and Analytics
Derive
Actionable Insight
(Data Analytics)
Multi Layer Topology
Optical, Routing, Overlay
1 Extract Data from the Network
Streaming
Telemetry
Open APIs
Network
State
Path
Optimization
Network
Planning
Device Life Cycle
Management
Security
Dos, DDoS: Detection,
Prevention, Remediation
Service Deployment Automation
Deploy, Manage, Optimize
Automate Network Operations
Configure,
Provision Apps
2
3
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Case Study – OTT Datacenter Complex (1/2)
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Case Study – OTT’s Automation and Operation Efficiency(2/2)
• Operation efficiency is a key in the hyper, web or
massively scalable datacenters
• Much of this efficiency is based on the reduction or
elimination of human to machine interaction unless
absolutely necessary.
• Configuration, Orchestration, Standup, Provisioning, etc
are all handled in a machine to machine basis for hosts
and network devices
• NOC is all software
• Everyone writes code
• 1 sysadmin to every 50,000 servers
• 1 Network Engineer to every 5,000 network devices
• Automate everywhere
• It is not an issue of if, it is an issue of where and
how often
• Remediation
• Up to 98% of all in app, on host, in network
events remediated with ZERO human intervention
• Service Requests opened with Cisco TAC directly
from their FBAR system. Time reduction on case
open to case close is at 60%.
Automation Prerequisite Automation Effect
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Reliance Jio – Disrupting Highly Competitive Market
• Quicker introduction of new
services
• Faster time to revenue
• Launch next generation services
• Enable new business models and
new breed of partners / customers
• Higher service quality and customer
retention
• Avoid overinvestment by “evening-
out” network loads
• Increased competitiveness
• Support penetration pricing vs.
incumbents
Business Benefits
Solution Characteristics
• Simplification and Automation of
service provisioning
• Open APIs, standards based on
virtualized network functions
• Network optimization based on
real-time service demands and
traffic patterns
• Cost efficiency vs. traditional,
non-SDN technology approach
Market Disruption!
• 0100Mn subs in 6 months
• Top 4 out of 10 in 6 months
• 15Mn+ new adds per month
• 2800 n/w sites deployed per wk
• EBIT positive since 1st quarter
• Breadth of services from start
• Hyper-low “Sachet” pricing
• Wealth and variety of partners
© 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Summary
Network
Transformation
VirtualizationAutomation
New business capabilities built on the network as the platform;
Enabling customers to achieve business outcomes faster with ease-of-operation
Cisco Connect 2018 Thailand - Innovation towards sp transformation mr.sean wang_cisco

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Cisco Connect 2018 Thailand - Innovation towards sp transformation mr.sean wang_cisco

  • 1. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Innovation Towards SP Transformation Sean Wang Customer Solutions Architect, Cisco Systems
  • 2. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Digitization leading Innovation More Video 7X Mobile Traffic Increase More IoT HALF Connected Devices Are M2M 5G Journey Begin 4.7X Traffic of LTE 4X Cloud Traffic Increase More Cloudification 0 10 20 30 40 50 60 2016 2017 2018 2019 2020 2021 2G 3G 4G 5G 79% 19% Exabytes per Month 69% 24% 1.5% Source: Cisco VNI Global Mobile Data Traffic Forecast, 2016–2021 2016 2021 4G 2.4 GB/Mo 6.3 GB/Mo 5G - 40 GB/Mo ❖ Generated traffic Digitization5GTraffic
  • 3. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Telecom Operators under Intense Pressure Operators account for shrinking share of overall telecom industry profit despite their central role in the ecosystem Source: World Economic Forum, Accenture Insatiable consumer demand for more bandwidth and better “value” Endless and ever increasing spend on network capacity and coverage Web-scale substitution & free-riding Peer / market pressure
  • 4. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Service Providers’ biggest Challenges Challenges Strategy Operation Efficiency through Network Automation Secure Business Agility through Virtualization Network Transformation through Best Optimized Architecture “Network for IoT, Enhanced 5G service” 1 2 3 • Bandwidth consumption is growing; our revenue is not. (CAPEX Pressures, Shift to OPEX focus) • Web scale breaks our current cost and design models. • I need compelling services to retain and grow my subscriber base. • l don’t want to be locked into a single vendor network. • Legacy systems have made my networks very high touch • Need to improve Customer Experience with Security and Compliance
  • 5. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential SP Revenue Growth Opportunity Core $ Automotive Healthcare Transport Utilities Consumer Today Operator business mostly focused on the saturated consumer market Source: European Commission Report, 2016 Source: Cisco VNI Global Mobile Data Traffic Forecast, 2015–2020 Core $ Automotive Healthcare Transport Utilities Consumer 2025 Network stratregy to engage in new vertical markets (B2B) Core $ Automotive Healthcare Transport Utilities Consumer 2020 Vertically targeted services will accelerate operator business growth
  • 6. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Network Design Improvement 1~3 Month Automated Operation thru NSO Legacy Network - Manual operation 1~3 Hours (10 to 15 Mins) “Automation” “SDN/NFV” “Architecture Transformation” • Need to learn multi-vendor equipment commands • Takes long time to plan service creation, change, removal by vendors • No need to learn multi-vendor equipment commands • Can reduce work operation hours • OPEX saving and operation excellence Policy based Automation / Virtual Network Separated HW based Network • Increase Service agility and time-to- market benefit • TCO Saving • Support various value added service based on programmability • Need separate PNF by each customer • Low service velocity • Large TCO “Secure Network efficiency through distrubuted Cloud Architecture” • Network design suitable to new business, such as 5G, IoT • Distributed Datacenter architecture for efficient traffic processing • Optimize resource and increase service velocity through virtualization Network from the Service point of View Service from the Network point of view Fixed Mobile B2B . . . Distributed Datacenter Fixed Mobile B2B Improve Biz agility TCO Increase Svc continuity Fixed Mobile B2B
  • 7. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Automation Network Engineer Service Applications Automation Solution (NSO) PNFs VNFs Network Service Automation solution based on standard Service request Real-time Service config Product Provisioning thru Automation tool ▪ Automatic provisioining based on Modeling ▪ Fast process for service add, change, delete ▪ Multi-vendor support thru NEDs References ▪ Sites : AT&T, DT, Comcast, etc ▪ Cases : MPLS L2/L3 VPN, etc Standardize config information ▪ Manage standard based config information ▪ Minimize Human error ▪ Easy to add and delete config information Cisco / Juniper / Huawei, etc
  • 8. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Effect through Automation and Virtualization AS-IS 100 Work plan docume ntation (21,868) Work hour (17,314) Trouble shooting (29) 57 Work plan docume ntation (9,649) Work hour (10,024) Trouble shooting (20) 20 ~ 30 service delivery Trouble shooting Work operation 56% saving 42% saving 31% improvement 25% saving 27% saving Telco A simulation result (for IP Core & Edge) Based on Softbank case study (for Cloud VPN) [Major saving items] • Simplify overall work process through YANG modeling • Reduce work hours through config automation • Protect human error [Major saving items] • Reduce service delivery time because of no physical work • Reduce work hour for service add / change / remove • Reduce TCO through virtualization based service No change Automation Virtualization
  • 9. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Virtualization – Use Case Customer A Customer B Customer Z Telco DC Service concept • Customer office is connected with Telco through IP SEC • FW, IPS, WLC are located at Telco’s DC, not at customer office Benefits for SMB • Save office cost and power cost (U$200 / month based on 60 employee) • Get Telco’s operators support 24X7 • Fast service launch Benefits for Telco • No Truck roll • Fast service delivery • CAPEX saving WLC VM FW VM IPS Container FW Container Managed Service Virtual Managed Service
  • 10. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Architecture Transformation – Traffic Pattern FTTH HFCLAN Internet BB Edge MobileVoIP VoIP Consumer VoD Internet / LTE / B2B Data Core Within Metro Core - Regional Core – Cross-Country 58% 20% 22% 41% 23% 35% 2016 2021 Source: Cisco VNI Global IP Traffic Forecast, 2017–2021
  • 11. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Architecture Transformation FTTH HFCLAN Internet BB Edge MobileVoIP VoIP Consumer VoD Internet / LTE / B2B Data Core ▪ Network topology for North <-> South traffic ▪ Not efficient for real-time big data analytics and streaming video data FTTH HFCLAN MobileVoIP Consumer Data Distributed Cloud Core Internet VoIPVoD Interent / LTE / B2B ▪ Recommended topology for East <-> West traffic ▪ Distributed core architecture for real-time big data analytics and video streaming ▪ Architecture suitable to accommodate 5G, IoT through network slicing) ▪ Serviced based virtualization Network vCPE VM vOLT VM CachevFW VM VM Virtualized (NFV) service zone Internet VoIPVoD FTTH HFCLAN MobileVoIP Consumer Data ▪ Distribute X center nodes to XX center nodes (need to discuss together) ▪ Design Service oriented network through virtualization ▪ Apply application based SDN routing (Segment Routing) AS-IS TO-BE
  • 12. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5G Architecture Fronthaul backhaul C-RAN vCore User plane Analytics/ Telemetry NSO WAE Automate IP Edge Central Datacenter SR SR SR SR vCore User plane Managed Video vCore Control plane MEC E2E Network Slicing E2E Security 5G Architecture IP Core SR Single Pane of Glass Management and Orchestration 5G Small Cell Wifi LPWA backhaul IP Edge Central Datacenter EPC 4G Architecture IP CoreRU DU CPRI Backhaul aggregation Decomposed and virtualized Decomposed & Virtualized & Distributed eNodeB
  • 13. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Segment Routing Simplified Routing Protocol Simplified Carrier Ethernet Autonomic & Segment Routing BGP & SDNT-LDP BGP RFC 3107 RSVP-TE MPLS-LDP IGP & IP Application Enabled Source Routing Native IPv6 transport 1 0 Dynamic-path Explicit-path SRv6 without MPLS Label With Automation WAN Automation and optimization SDN based peering and optimization SDN WAN controller SDN Peering controller DC WAN HOST Peer’s ISP ISP ISP WAN Segment Routing Benefits
  • 14. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Telemetry Data collection - Legacy SNMP Server Syslog Collector CLI SNMP SyslogNon real time Scripts Storage & analysis • Scale issues / unstructured / incomplete • Strong burden on back-end for normalization of different encodings, transports, data models, timestamps Data collection - Telemetry • Free the data Real time Telemetry Analytics As much Data As Fast As Useful As Easy As Possible Hardward and Software Sensors - Telemetry Sensing & Measurement Control Plane events, state & stats • Resource utilization (CPU, Mem, buffers) • Environmental properties (temp, fans) • L3 protocol state and stats Data Plane events, state & stats • SPAN/ERSPAN on drop • Flow table – events (Forwarding drops, policy drops, latency, bueefr drops…) • SSX (Streaming stats eXchange) & eCPU stats, TCAM util, RMON counters
  • 15. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Advanced Network Automation Network Data Platform Data Collectors Machine Learning and Analytics Derive Actionable Insight (Data Analytics) Multi Layer Topology Optical, Routing, Overlay 1 Extract Data from the Network Streaming Telemetry Open APIs Network State Path Optimization Network Planning Device Life Cycle Management Security Dos, DDoS: Detection, Prevention, Remediation Service Deployment Automation Deploy, Manage, Optimize Automate Network Operations Configure, Provision Apps 2 3
  • 16. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Case Study – OTT Datacenter Complex (1/2)
  • 17. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Case Study – OTT’s Automation and Operation Efficiency(2/2) • Operation efficiency is a key in the hyper, web or massively scalable datacenters • Much of this efficiency is based on the reduction or elimination of human to machine interaction unless absolutely necessary. • Configuration, Orchestration, Standup, Provisioning, etc are all handled in a machine to machine basis for hosts and network devices • NOC is all software • Everyone writes code • 1 sysadmin to every 50,000 servers • 1 Network Engineer to every 5,000 network devices • Automate everywhere • It is not an issue of if, it is an issue of where and how often • Remediation • Up to 98% of all in app, on host, in network events remediated with ZERO human intervention • Service Requests opened with Cisco TAC directly from their FBAR system. Time reduction on case open to case close is at 60%. Automation Prerequisite Automation Effect
  • 18. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Reliance Jio – Disrupting Highly Competitive Market • Quicker introduction of new services • Faster time to revenue • Launch next generation services • Enable new business models and new breed of partners / customers • Higher service quality and customer retention • Avoid overinvestment by “evening- out” network loads • Increased competitiveness • Support penetration pricing vs. incumbents Business Benefits Solution Characteristics • Simplification and Automation of service provisioning • Open APIs, standards based on virtualized network functions • Network optimization based on real-time service demands and traffic patterns • Cost efficiency vs. traditional, non-SDN technology approach Market Disruption! • 0100Mn subs in 6 months • Top 4 out of 10 in 6 months • 15Mn+ new adds per month • 2800 n/w sites deployed per wk • EBIT positive since 1st quarter • Breadth of services from start • Hyper-low “Sachet” pricing • Wealth and variety of partners
  • 19. © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Summary Network Transformation VirtualizationAutomation New business capabilities built on the network as the platform; Enabling customers to achieve business outcomes faster with ease-of-operation