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NetWrix Customer Case Study




                                        Saving Time and Manpower with Automated Active
                                        Directory Auditing

Customer:                               “Using NetWrix Active Directory Change Reporter has led to an
Bidwells Property Consultants           increase in the time that the operational staff can dedicate to
Web Site:
http://www.bidwells.co.uk
                                        supporting the business— the product is relied upon entirely to
Number of Users: 550 users              log all changes in Active Directory.”
Industry: Property management
                                        Nick Haynes, IT Manager, Bidwells Property Consultants
Solution:
Change Auditing
                                        Time was at a premium for members of the IT operations team at Bidwell
Product:                                Property Consultants. Manpower was limited, but nonetheless essential
Active Directory Change                 to the improved support of business lines throughout the organization.
Reporter                                Time that could have been spent on daily IT issues was instead
                                        dedicated to manual Active Directory management, and Bidwells decided
Vendor:                                 to begin looking for a solution that would simplify the process, in turn,
NetWrix Corporation                     freeing up the IT staff to spend its time supporting the business in other
Phone: 888-638-9749                     necessary capacities.
Web Site: www.netwrix.com
                                        Challenge: Save Operations Time While Continuing to
Customer Profile:                       Accurately Audit All Active Directory Changes
Bidwells Property Consultants
provides a full range of professional   Active Directory change management is an essential aspect of security
property services from a network of     efforts within all AD environments. In addition, it is a mandated procedure
ten offices across England. As one      necessary to meet the needs of many regulatory compliance auditors. As a
of the largest rural land managers      result, Bidwells understood the importance of adequate and accurate Active
in Scotland, Bidwells manages           Directory change management throughout its infrastructure. Nonetheless,
over 300,000 hectares of land           the organization struggled to find an efficient balance that enabled the IT
and around 100,000 hectares of          department to both manage the Active Directory audit process, and provide
commercial and native woodland.         the necessary IT support for improved business lines. Consequently, the
From residential development            company was looking for a solution that would automate accurate Active
to building consultancy, Bidwells       Directory change management and allow the operations department to spend
provides an abundance of topnotch       its time supporting other organizational endeavors. “We needed a tool that
services to a wide range of             would allow the operations staff to concentrate on providing support to
customers.                              our business lines—not on inputting AD changes into the IT Change Log,”
                                        Haynes said.




                                             Copyright © NetWrix Corporation. All rights reserved.
NetWrix Customer CaseCase
                              NetWrix Customer Study
                              Study


Solution: NetWrix Active Directory Change                      can suffer the consequences of limited time and
Reporter                                                       availability. The NetWrix Active Directory Change
                                                               Reporter, however, saves time and money on
That’s when Bidwells’ IT department found the                  the resources that would otherwise have to be
NetWrix Active Directory Change Reporter, an Active            spent auditing and reporting on AD changes. Its
Directory auditing tool that provides automated AD,            automated, detailed and accurate audit reports
Group Policy and Exchange change reports on a daily            give administrators the confidence necessary
basis. The Change Reporter has significantly decreased         to spend their time supporting other necessary
the IT department’s workload by taking over as the             lines of business development. Without the
lone audit reporter of all Active Directory changes,           implementation of an efficient AD change monitor
thus allowing for a more favorable time allotment.             such as the NetWrix solution, Bidwells might still
The solution provides daily reports that track exactly         be struggling with an operations department that
who made what Active Directory changes, as well                couldn’t find the time to offer a sufficient level of
as when and where the changes occurred, along                  support.
side of the before and after values of each and every
modification—a welcome substitute for the old                  “In the past we have encountered issues where
process that required manual implementation of every           accidental incorrect changes in the Active
such occurrence. Such functionality has allowed the IT         Directory have caused issues further down the
department to confidently rely on the NetWrix tool for         line,” Haynes said. “The ability that AD Change
accurate AD change reporting, and instead, spend its           Reporter provides in being able to quickly and
time working in various other areas of support.                accurately pinpoint the exact time a change was
                                                               made means that these issues can be detected and
“NetWrix Active Directory Change Reporter was                  resolved faster.”
identified through a simple Google search,” Haynes
said. “After downloading and installing the trial              About NetWrix Corporation
version, we were so impressed that we didn’t need
                                                               Established in 2006, NetWrix Corporation
to look elsewhere. NetWrix’s simple approach to
                                                               provides innovative and cost-effective solutions
providing tools that do exactly what they say on the
                                                               that simplify and automate the management of
tin made it an easy choice. With regard to the Active
                                                               Windows networks. With in-depth knowledge and
Directory Change Reporter tool, the level of detail,
                                                               experience managing Windows environments of
which would take a significant amount of time to enter
                                                               all sizes, the company delivers solutions to meet
manually, and the simplistic setup, are what sold it to
                                                               complicated business requirements while fulfilling
us.”
                                                               the best expectations of IT professionals.
Conclusion:
Accurate and consistent Active Directory change
management can be a painstaking endeavor.
Without ample support staff, the IT department




                                            Copyright © NetWrix Corporation. All rights reserved.

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Saving Time and Manpower with Automated Active Directory Auditing

  • 1. NetWrix Customer Case Study Saving Time and Manpower with Automated Active Directory Auditing Customer: “Using NetWrix Active Directory Change Reporter has led to an Bidwells Property Consultants increase in the time that the operational staff can dedicate to Web Site: http://www.bidwells.co.uk supporting the business— the product is relied upon entirely to Number of Users: 550 users log all changes in Active Directory.” Industry: Property management Nick Haynes, IT Manager, Bidwells Property Consultants Solution: Change Auditing Time was at a premium for members of the IT operations team at Bidwell Product: Property Consultants. Manpower was limited, but nonetheless essential Active Directory Change to the improved support of business lines throughout the organization. Reporter Time that could have been spent on daily IT issues was instead dedicated to manual Active Directory management, and Bidwells decided Vendor: to begin looking for a solution that would simplify the process, in turn, NetWrix Corporation freeing up the IT staff to spend its time supporting the business in other Phone: 888-638-9749 necessary capacities. Web Site: www.netwrix.com Challenge: Save Operations Time While Continuing to Customer Profile: Accurately Audit All Active Directory Changes Bidwells Property Consultants provides a full range of professional Active Directory change management is an essential aspect of security property services from a network of efforts within all AD environments. In addition, it is a mandated procedure ten offices across England. As one necessary to meet the needs of many regulatory compliance auditors. As a of the largest rural land managers result, Bidwells understood the importance of adequate and accurate Active in Scotland, Bidwells manages Directory change management throughout its infrastructure. Nonetheless, over 300,000 hectares of land the organization struggled to find an efficient balance that enabled the IT and around 100,000 hectares of department to both manage the Active Directory audit process, and provide commercial and native woodland. the necessary IT support for improved business lines. Consequently, the From residential development company was looking for a solution that would automate accurate Active to building consultancy, Bidwells Directory change management and allow the operations department to spend provides an abundance of topnotch its time supporting other organizational endeavors. “We needed a tool that services to a wide range of would allow the operations staff to concentrate on providing support to customers. our business lines—not on inputting AD changes into the IT Change Log,” Haynes said. Copyright © NetWrix Corporation. All rights reserved.
  • 2. NetWrix Customer CaseCase NetWrix Customer Study Study Solution: NetWrix Active Directory Change can suffer the consequences of limited time and Reporter availability. The NetWrix Active Directory Change Reporter, however, saves time and money on That’s when Bidwells’ IT department found the the resources that would otherwise have to be NetWrix Active Directory Change Reporter, an Active spent auditing and reporting on AD changes. Its Directory auditing tool that provides automated AD, automated, detailed and accurate audit reports Group Policy and Exchange change reports on a daily give administrators the confidence necessary basis. The Change Reporter has significantly decreased to spend their time supporting other necessary the IT department’s workload by taking over as the lines of business development. Without the lone audit reporter of all Active Directory changes, implementation of an efficient AD change monitor thus allowing for a more favorable time allotment. such as the NetWrix solution, Bidwells might still The solution provides daily reports that track exactly be struggling with an operations department that who made what Active Directory changes, as well couldn’t find the time to offer a sufficient level of as when and where the changes occurred, along support. side of the before and after values of each and every modification—a welcome substitute for the old “In the past we have encountered issues where process that required manual implementation of every accidental incorrect changes in the Active such occurrence. Such functionality has allowed the IT Directory have caused issues further down the department to confidently rely on the NetWrix tool for line,” Haynes said. “The ability that AD Change accurate AD change reporting, and instead, spend its Reporter provides in being able to quickly and time working in various other areas of support. accurately pinpoint the exact time a change was made means that these issues can be detected and “NetWrix Active Directory Change Reporter was resolved faster.” identified through a simple Google search,” Haynes said. “After downloading and installing the trial About NetWrix Corporation version, we were so impressed that we didn’t need Established in 2006, NetWrix Corporation to look elsewhere. NetWrix’s simple approach to provides innovative and cost-effective solutions providing tools that do exactly what they say on the that simplify and automate the management of tin made it an easy choice. With regard to the Active Windows networks. With in-depth knowledge and Directory Change Reporter tool, the level of detail, experience managing Windows environments of which would take a significant amount of time to enter all sizes, the company delivers solutions to meet manually, and the simplistic setup, are what sold it to complicated business requirements while fulfilling us.” the best expectations of IT professionals. Conclusion: Accurate and consistent Active Directory change management can be a painstaking endeavor. Without ample support staff, the IT department Copyright © NetWrix Corporation. All rights reserved.