CIO Panel: How Cloud Platforms Are Transforming IT

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While the role of IT leaders is being re-imagined, the systems that run their business need to evolve quickly for mobile, social, massive amounts of data, and cloud. Learn from CIO of NetApp, Cynthia Stoddard, on how companies of any size can transform their business by building apps faster on the Salesforce Platform. Transform the role of IT from infrastructure support to innovation leaders. Learn more about the unbound cloud: http://nt-ap.com/1gcbG9W

Technologie Business

NetApp Today
• Recognized as a FORTUNE 500 Company,
2013
• Creator of Data ONTAP, the industry's #1
branded storage operating system
• #1 Storage Provider to the US Government
• #3 World’s Best Multinational Workplaces 2013
• #6 FORTUNE’s “100 Best Companies to
Work For” 2013
• Deployed Salesforce.com in 2011
• > 10k users globally

2

IT Enables NetApp Growth
12,000+ employees, 150 offices
7 IT data center locations, 5 engineering data centers

~300 business applications, 6 tier-1 apps
~3,900 Servers / ~2,600 Virtual
~10 PB storage

3

Business challenge: Field & Partner Efficiency
Cumbersome steps for basic quote-to-order
Lack of early and upstream visibility into opportunities
Redundant processes across multiple organizations & systems

Poor performance due to patch work of outdated technologies

4

Business transformation: “Opportunity to Fulfillment”
Business Objectives
Account / Contact Mgmt
Lead
Opportunity
Quoting

Scalable
Platform

Data
Quality

Sales
Productivity

Configuration

Pricing
Order / Fulfillment

Single Point of Entry
(visibility & mgmt)

Simplify
Quoting

Future
Capabilities

Ease of Doing Business for Field & Partners
5

High-Level Integration Framework

Consistent User Experience

Single
Gateway

Common Business Processes

SFDC

Oracle

Others

Agile Data Infrastructure

7

Salesforce & Oracle Integration Advantages
Seamless user experience – single gateway, consistent look & feel
Scalable business processes – leverage best of breed & future capabilities

Rapid user adoption – leverage SFDC usage to minimize training & adoption

8

Business Benefits Achieved
SFDC becomes source of truth for
sales opportunities and pipeline
Information on accounts and
contacts centralized in SFDC
SFDC integrated with Oracle R12
to support Configuration/Quote

Ease of Doing Business for Field & Partners
9

Leveraging the SFDC Platform
Connecting to other SFDC Solutions (Through App Exchange)
Vartopia

Apttus

BunchBall Nitro

(Deal Registration)

(Contract Mgmt)

(Gamification)

OrgChart

EchoSign

Drawloop

(of accts, contacts)

(e-signatures)

(preso generation)

NewProspex

GridBuddy

Walker

(B2B data service)

(Dat Mgmt, edits)

(Survey Tool)

10

CIO Panel: How Cloud Platforms Are Transforming IT

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CIO Panel: How Cloud Platforms Are Transforming IT

1. Cynthia Stoddard Senior VP & CIO

2. NetApp Today • Recognized as a FORTUNE 500 Company, 2013 • Creator of Data ONTAP, the industry's #1 branded storage operating system • #1 Storage Provider to the US Government • #3 World’s Best Multinational Workplaces 2013 • #6 FORTUNE’s “100 Best Companies to Work For” 2013 • Deployed Salesforce.com in 2011 • > 10k users globally 2

3. IT Enables NetApp Growth 12,000+ employees, 150 offices 7 IT data center locations, 5 engineering data centers ~300 business applications, 6 tier-1 apps ~3,900 Servers / ~2,600 Virtual ~10 PB storage 3

4. Business challenge: Field & Partner Efficiency Cumbersome steps for basic quote-to-order Lack of early and upstream visibility into opportunities Redundant processes across multiple organizations & systems Poor performance due to patch work of outdated technologies 4

5. Business transformation: “Opportunity to Fulfillment” Business Objectives Account / Contact Mgmt Lead Opportunity Quoting Scalable Platform Data Quality Sales Productivity Configuration Pricing Order / Fulfillment Single Point of Entry (visibility & mgmt) Simplify Quoting Future Capabilities Ease of Doing Business for Field & Partners 5

6. Launched Two Strategic Programs 6

7. High-Level Integration Framework Consistent User Experience Single Gateway Common Business Processes SFDC Oracle Others Agile Data Infrastructure 7

8. Salesforce & Oracle Integration Advantages Seamless user experience – single gateway, consistent look & feel Scalable business processes – leverage best of breed & future capabilities Rapid user adoption – leverage SFDC usage to minimize training & adoption 8

9. Business Benefits Achieved SFDC becomes source of truth for sales opportunities and pipeline Information on accounts and contacts centralized in SFDC SFDC integrated with Oracle R12 to support Configuration/Quote Ease of Doing Business for Field & Partners 9

10. Leveraging the SFDC Platform Connecting to other SFDC Solutions (Through App Exchange) Vartopia Apttus BunchBall Nitro (Deal Registration) (Contract Mgmt) (Gamification) OrgChart EchoSign Drawloop (of accts, contacts) (e-signatures) (preso generation) NewProspex GridBuddy Walker (B2B data service) (Dat Mgmt, edits) (Survey Tool) 10

CIO Panel: How Cloud Platforms Are Transforming IT

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