1. NERMINE BAHGAT YOUSSEF
9 (B) Ebn Edriss st. - Daher
Cairo – Egypt
Date of Birth: 1 Dec. 1972
Place of Birth: Cairo
Mobile: 0127-3390441
littleangel370@yahoo.commail:-E
Seeking a challenging position in a well-established / multinational company where I
can use my experience background, develop new skills and gain more experience
CareerSummary
- 25 years of experience in the field of customer service, admin and secretarial roles.
- Exceptional integrity and dependability – have handled extremely confidential
information with utmost discretion.
- Able to establish rapport with a variety of clientele and maintain calm, professional.
- Problem solving manner.
- Highly motivated, reliable, confident, and committed to professional standards.
- Ability to apply business ethics and human relation skills.
EDUCATION
* Faculty of commerce – Ain Shams University
Bachelor in Accounting 1999
* Ramses College Institute – Ghamra
Secretarial diploma 1994
* Notre Dame de la Delivrande
Secondary school 1992
SKILLS
Language: English: V. Good (written & spoken)
French: V. Good
Arabic: Mother Tongue

2. Computer: Windows 98, 2000, windows xp, Microsoft office, user outlook &
Internet
Other:
- Responsible and reliable
- Hard working , Can work under pressure
- Teamwork spirit
- Respect work's rules
- Flexible with excellent coordination and presentation skills
EXPERIENCE
* High Tech for projects & trading October 2010 – till Now
- Vice chairman Office manager
- Executive secretary for the director of the bids and tenders
- Responsible for follow-up sales plans
- Handle customers’ complaints properly
- Processing and follow-up files, sales orders and tenders
- Follow-up and processing of Conferences and Exhibitions
- Perform general office duties such as ordering supplies, dealing with printing presses.
- Handling travel & accommodation arrangements
- Follow-up daily e-mails, faxes, calls …
- Follow-up correspondence agents and customers
- All secretarial work
* Armenian Patriarchate June 2002 – September 2010
- Executive Secretary & Junior Accountant
- Handling all received calls.
- Handling and controlling all correspondences and posts.
- Responsible for filling.
- Follow up daily e-mails, faxes and post.
- Statement of account of salaries and deductions.
- Preparation of payroll - discounts and additional disclosure.

3. - Preparing the statements of annual leave.
- Perform general office duties such as ordering supplies, maintaining records
management systems, and performing basic bookkeeping work, dealing with printing
presses.
- Handling travel & accommodation arrangements, taxi bookings for the travelling
employees.
*Digital Art Technology Co. Feb.1999 – April 2000
- Secretary for the Art Section
- All Secretarial work (filling, fax, typing, answering calls……)
- Prepare invoices, reports, memos, letters and other documents.
- Set up and maintain filing systems.
* Nivex export Jan. 1997 – Jan .1999
- Secretary for the head manager
- Handling calls, correspondence, posts.
- Performing basic bookkeeping work.
- Maintain filing systems .
- Handling all calls, faxes. Correspondences and posts.
- Handling all petty cashes.
* Intermedica Co. March.1993 – Nov. 1996
- Secretary & Assistant Director of Sales & Export Department
- Processing samples and catalogs for internal & external shipment
- Follow up the shipping procedures
- Handling & follow up all correspondence shipment
- Issue of bills of sale and control the movement of stored automatically
- Responsible for filling.
- Follow up daily e-mails, faxes and post.