Neha Maithania has over 8 years of experience in banking, insurance, and stock broking. She has held roles such as Deputy Branch Manager at ICICI Bank, Business Development Manager at Indianivesh Securities, and Assistant Branch Manager at Karvy Stock Broking. Her experience includes managing branch operations, handling sales teams, portfolio management, customer service, and training staff. She has a proven track record of achieving sales targets and received promotions and awards for her performance.
1. NEHA MAITHANIA
A/203, MahavirPlatinium, GhatkoparMankhurdLinkRd.Nr.IOCL nagar,Govandi.Mumbai -400043
Contact Details:Mob 9820983667. Email id:nehamaithania@gmail.com
Professional Experience Summary:
A ManagementProfessional with8.5 years of experience inBanking and Insurance Domain.
Workedwith LeadingBank (ICICIBANK LTD), Stock Broking House (KARVY),and Insurance Sector
(ICICIPRU). Over5 yrs of experience in managingBranch Operations. Over6 yrs of experience in
handlingSales and Distributionand Sales Team.
Overall 8+ yearsof experience inFinanceandInsurance Sectorwith2+ yearsof experience
inAuditand Compliance of Retail BranchBanking.
8 yrs of experience inCustomerService.StartedmycareerinsellingLife Insurance Products,
Mutual fundstoretail clients.Graduallyincrease the portfolioof customerbase andproduct
base.
ProvenTrack recordof Salesof Retail Financial Products.
ExcellentCustomerManagementandStake Holdermanagementskill.
Handled PortfolioManagement forHighNetWorth,KeyClients,NRIclientsandCorporate
Clientsof the branchin ICICIBankLtd and Karvy StockBrokingLtd.
Workedas a Single Pointof Contactfor queries,escalationsandresolution.
Responsible forthe TrainingandDevelopmentof Staff andSalesTeam.
Good understandingof backoffice bankingNEFTandRTGS Settlement.
Good understandingof SubbrokerandFranchisee Channel of businessinBanksandstock
brokingFirms.
SAPSD and SAPCRM Certificationcompleted.
Achievements:
Awarded two promotionsin one year. The onlycandidate in Mumbai Region.Promoted
from Sr. Executive to Sales Head and then Asst. Manager inKarvy Stock Broking Ltd.
Convertedin Stock Broking Firm non performingbranch to ProfitCentre with yearly
revenue of70 lacs+ consistentfor 3 years from all segmentsof the branch.
Awarded as The Best SalesPerformerin the Mumbai Region for the Insurance Products.
Withmy contribution of salesthe Branch was also among top branch on Pan India basis.
Initiatedand Contributedin processfor NewBusinessinthe Branch banking which helped
in increasingthe revenue ofthe branch.
During my tenure as Deputy Branch Manager my branch was consistentlyrated2 Stars
everyquarter which was Secondin South Mumbai Cluster.
2. Professional Experience Details:
1. ICICI BANK LTD workedas DEPUTY BRANCH MANAGER – KHETWADI BRANCH MUMBAI
Tenure : 20th
September2010 till 30 January 2013.
Job Responsibility:
Responsible forAuditandCompliance of the Branch.
Custodianof all importantregisters,keysandimportantdocuments.
Responsible forthe authorizationof cashand noncash transaction.
Handlingteamof cashierand frontdeskexecutive.
Takingmorninghuddle meetinginthe branch.
HandlingSalesTeamof the branch.
One pointcontact forresolvinganyescalationof the branchcustomers.
Responsible forthe closingService RequestthroughFCRM.
Responsible forsubmittingall regulatorydocumentsthroughsystem.
Responsible forgeneratingFLOATbusinessforthe branch.
Handlingthe customerqueriesdirectlyif any.
Responsible forthe sale of Goldinthe branch throughseason.
Responsible formaintainingthe importantdocumentsvalidandtakingcare of
renewals.
Openingandclosingof the branchwas done byme.In systemandwithkeysalso.
ConductedSOAXAuditinthe branch.
Adheringtoall RBI policyforthe branch banking.
Responsible forthe BranchAmbiance.
HighinvolvementinLobbyManagement.
Responsible forthe variousTATforall products.
FollowingBranchOperationChecklistdaily,fortnightlyandmonthly.
Maintainingthe AMCof variousservice providers.
HandledRBIBONDS andICICIHOME FINANCEBONDS.
Solelyhandledthe Sub-BrokerChannelforRBIbondsand Home Finance.
One PointContactfor subbrokerescalation.
Responsible forhousekeeping staff andstocks
Responsible forstokingthe branchstationeryandimportantpapers.
Takenvarioustrainingforthe branch staff on new productlaunchby the bank.
Responsible forthe trainingandexamconductedbythe HR department.
Responsible forsubmissionof variousreportsfortnightly,monthly,quarterly,half
yearlyandannually.
Active participationforvariousauditsinthe branch.
Responsible forthe Faciaof the branch.
Done LAS businessalsoforthe branch.
Achievements:
Branch was rated2 stars inauditand compliance everyquarter.
Branch was amongtop 10 branchesinMumbai Region.
3. In service parametersthe branchwasratedas among top20 branch in All India
Basisfor the month of September2012.
PromotedfromBranch OperationManagertoDeputyBranch Manager.
2. INDIANIVESH SECURITIES PVT LIMITED worked as BusinessDevelopmentManager.
Tenure : 1st
April 2010 till 31th
August 2010.
Job Responsibility:
Responsible forthe businessdevelopmentof the branch.
HandlingHNIclient’sportfolioforall segments.
Responsible forthe Franchise andRemisersforthe Mumbai.
Handlingall documentationforthe Franchise andRemisers.
Achievements:
Initiatedthe subbrokerchannel in Mumbai region.
Buildthe brokerage structure forthe companywithtakingdetailsfrom
competitors.
3. KARVY STOCK BROKING PVT LTD worked as ASSISTANT BRANCH MANAGER- GHATKOPAR
BRANCH.
Tenure : 1st
July2003 till 30th
October 2008.
Job Responsibility:
Responsible forthe businessof the Branchfromall segments.
Handlingall productsof the co. i.e. IPO`s,Stock Broking,Commodities,Mutual
Fund,Insuranceetc.
Handlingthe salesteamandgettingasmuch businesspossiblefromthem.
HandlingHNIclientsof the branch.
Responsible forthe businessdevelopmentof the branch.
Making companiespresentationtoHR of the companies.
Takingpermissionforthe investmentdeskinthe organization,
Offeringcustomizedsolutionstothe employeesof the company.
Sellinginsurance andmutual fundsof all companiestothe clients.
Responsible forthe CrossSellingof the productstothe clients.
Acquisitionof newclientsisdone byself andteam.
Monitoringthe dailyactivityof the dealersof the branch.
Takingcare of the frontoffice of the branch.
Handlingthe administrative workof the branch.
Organizingvariousinvestmentdeskinprominentresidential societies.
Active participantinthe exhibitionof financial services.
HandlingMIS of the Branch, co-ordinatingwithRegional Office andHeadOffice.
Conductingtrainingprogramme inthe branchforall the instruments.
Single Pointof Contact(SPOC) forBranchClientsandRelationshipManagerof variousAMC
and Insurance companies.
4. Achievements:
Converted BranchintoProfitCentre.
Resolve the brokerescalationonPanIndia.
Branch was consistenttopperformerinInsurance businessthroughoutthe year.
Branch ratedtop branch inMumbai RegionforJan,Feb,and March 2007.
Branch ratedtop for auditand compliance in2007.
Branch was numberone inreliance IPO inMumbai Region.
4. ICICI PRUDENTIAL LIFE INSURANCEPVT CO LTD worked as FINANCIAL ADVISOR
PRABHADEVI BRANCH MUMBAI.
Tenure : 1st
June 2002 till 30th
June 2003.
Job Responsibility:
Findingthe prospectforthe insurance.
Making the needanalysesof the clientandcreate the needof insurance amongthe
people.
Offerthe variousinvestmentsolutionsininsurance tothe clients.
Sellingvariousplananddoall documentations.
Professional Qualification:
MASTER’S OF MANAGEMENTSTUDIES (MMS- Finance) -Year- 2002- Universityof Mumbai
Bachelor of Commerce ( B COM ) – Year– 2000 - Universityof Mumbai.
Additional Certificates:
AMFI Certified.
NCFMCash & F & O Certified.
IRDA Certified.
SAPSD AND SAPCRM.
Personal Details:
Name NEHA MAITHANIA
DOB 15th
April 1979
Marital Status Married
Nationality Indian
Language Known English,Marathi,Hindi,Gujarati,Punjabi
HusbandName Mr. PravinKumarMaithania
Yours truly
NehaMaithania