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UNIFYING BRAND & COMMERCE
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+
ONLINE FLAGSHIP STORE
UNIFYING BRAND & COMMERCE
Agenda
- Why should I do it?
- How do I do it?
- How big is the financial impact?
- Who should care?
- An offer for you
3
WHY SHOULD I DO IT?
4
5
Digital commerce has proven
to be a boon for brands.
6
Brands can INSPIRE and
CONVERT using digital
channels.
7
8
Initially two separate destinations:
Brand Sites to inspire.
Online Shops to convert.
NIKE.COM VS. STORE.NIKE.COM (2013)
9
APPLE.COM VS. SHOP.APPLE.COM (2013)
10
PANDORA.NET VS. PANDORA ESTORE
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12
Promoting two separate
destinations has significant
drawbacks.
SEPARATE BRAND & COMMERCE
- Brand Site that doesn’t convert
- Online Shop that doesn’t inspire
- “Lost” visitors
- Lower overall conversion
- Inconsistencies
- Poor SEO
- Slow to update
- Costly to maintain
- Less engaging
13
Significant Drawbacks
14
What you really want is an
ONLINE FLAGSHIP STORE.
15
Online Flagship Stores combine brand
and commerce experiences.
Now, brands can boost their revenue
by unifying brand and commerce sites.
HOW DO I DO IT?
16
APPLE.COM (2018)
17
Unified Brand & Commerce
APPLE.COM
- No separation of brand & commerce
- Seamless flow
- Abundance of inspiring content
- Visual!
- Animated micro experiences
- Multi-country & multi-language
- Responsive & adaptive
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What stands out?
19
All major commerce platforms
lack sophisticated content &
experience management.
ALTERNATIVE APPROACHES
1. Customize
• Lack of OOTB functionality
• Not well supported
• Hard to maintain
2. Replace
• OOTB functionality
• Costs are often prohibitive
• Very long lead time
• Most commerce platforms lack
advanced content capabilities
3. Build from scratch (using framework)
• Flexible
• Costs are often prohibitive
• Very long lead time
4. Augment
• OTTB functionality
• Flexible
• Low risk
• Fast time-to-value
• Two open systems
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How to unify brand & commerce
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Augmenting your existing
commerce platform
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Add sophisticated content & experience management
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Responsive & Adaptive
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Advanced Image Handling
25
Shoppable Images
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Text on Image
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Product Banner Management
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Live Product Data
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Landing Page Management
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SEO
31
Content Reuse for Outbound Marketing
32
PDP Augmentation
33
Personalization
34
Multi-Country / Multi-Language
35
Ratings & Reviews
36
It is possible to add sophisticated Content &
Experience Management to your IBM, SAP,
Salesforce or Magento commerce platform
within weeks.
It also works with homegrown commerce
platforms.
HOW BIG IS THE FINANCIAL
IMPACT?
37
FINANCIAL IMPACT
A. Increased Conversion
B. Increased Average Order Value
C. Increased Organic Search Traffic
D. More efficient Content Marketing Campaigns
E. Increased Customer Loyalty
38
Unified Brand & Commerce drives top-line growth
39
A prospect of ours:
100M visitors to brand site.
20M reach the online store.
40
Bad news:
80M never made it to the
store.
41
What if all 100M visitors
experienced an inspiring
online flagship store?
80M additional store visitors.
Let’s assume:
50% lower conversion and
50% smaller average order value
Double the revenue!
42
43
Even with
75% lower conversion and
50% smaller average order value
50% revenue growth
“INSANE” BUSINESS CASE
44
Overall, our customers see significant top-line growth.
WHO SHOULD CARE?
45
B2C BRANDS
46
RETAIL
03/01/2018
47
B2B BRANDS
03/01/2018
48
49
B2B brands leverage B2C
innovations.
EMERSON
50
51
EMERSON
52
EMERSON
53
EMERSON
AN OFFER FOR YOU
54
OUR OFFER
We’ll build the business case with you.
Then, we’ll build a proof of concept for you within days.
Come to CoreMedia’s booth #2433 and learn more.
Or send me an email: soeren.stamer@coremedia.com
55
Experience Your Own ONLINE FLAGSHIP STORE
OUR OTHER OFFER
Come to Friedman’s Hell’s
Kitchen (right next to the show)
daily from 4:30-6pm.
56
Join us for our daily Happy Hour
WHAT DOES COREMEDIA DO?
> Better Content Management
> Advanced Asset Management
> Deep eCommerce Integrations
57
CoreMedia’s Content Experience Platform Provides the Following:
Find me on LinkedIn or
Twitter: @soerenstamer
58
59
60
THANK YOU!
(Sören Stamer)
CEO & Co-Founder
soeren.stamer@coremedia.com
+49 40 325587-100
Twitter: @soerenstamer
LinkedIn: soerenstamer
Your questions?

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The "Insane" Business Case: Why Brand CFOs Love Uniting Brand & Commerce Sites

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