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Closing Keynote: Leading with Kindness
James Rhee, Executive Chairman & CEO, Ashley Stewart and
Founder & President, FirePine Group
• FOUNDED IN 1991 – FIRST STORE IN BROOKLYN, NEW YORK
• ORIGINAL MISSION:
•“PLUS-SIZE”
•AFFORDABLE HEAD-TO-TOE FASHION
•FOR AFRICAN-AMERICAN WOMEN
•URBAN NEIGHBORHOODS (DOWNTOWN, STRIP CENTERS)
• MARKET SOURCING WITH EMBEDDED DESIGN; WEAR-NOW
• NATIONAL FOOTPRINT WITH A “GLOBAL AURA”
• HEADQUARTERED IN SECAUCUS, NEW JERSEY
www.ashleystewart.com
• Failed business model – decade+ of operating losses
• Careening towards 2nd bankruptcy within ~3 years
• Lack of corporate credibility – externally and internally – no credit
• No Wi-Fi; defunct e-commerce platform; DSL store connectivity
• Quantitatively challenged
• Mall-store dominated real estate portfolio
• Toxic culture - Top down reporting + fear
• Nascent but misdirected social media effort
4
5
• TRANSPARENCY – EXPOSURE OF CORE VALUES
• TRANSCENDENCE OF VALUES AND OXYMORONS & DUMBBELLS
• SOCIAL COMMERCE, MOBILITY AND VELOCITY
• THE GREAT DIVIDE: TIME/SPACE CONTINUUM VS SOUL
• LOYALTY & AUTHENTICITY – EMPATHETIC, BEHAVIORAL CRM
• MARRIAGE OF MATH AND EMOTIONAL INTELLIGENCE (AND “TQ” AI?)
• SUSTAINABLE INNOVATION AND ORGANIZATIONAL CULTURE
• REDEFINING ASSETS & LIABILITIES – GOODWILL
• SALES APPROACHING $200MM
• DOUBLE-DIGIT PROFITABILITY
• E-COMMERCE DEMAND UP 13X+ FROM 2011; 89 STORES IN 22 STATES
• E-COMMERCE PENETRATION OF ~40%+ (INDUSTRY LEADING)
• BUDDING MEDIA & EVENTS BUSINESS
• SOCIAL MEDIA PLATFORMS  ALTERNATIVE MARKETPLACE??
• INDUSTRY-LEADING ASSET PRODUCTIVITY
• SUCCESSFUL MONETIZATION EVENT IN JUNE 2016 AND ACCELERATING
BRAND MOMENTUM
In honor of Breast Cancer Awareness Month, we raised $100,000 for the American Cancer Society in 2015.
Closing Keynote: Leading with Kindness
Closing Keynote: Leading with Kindness
Closing Keynote: Leading with Kindness
Closing Keynote: Leading with Kindness
Closing Keynote: Leading with Kindness
Closing Keynote: Leading with Kindness
Closing Keynote: Leading with Kindness
Closing Keynote: Leading with Kindness
Closing Keynote: Leading with Kindness

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Closing Keynote: Leading with Kindness

  • 1. Closing Keynote: Leading with Kindness James Rhee, Executive Chairman & CEO, Ashley Stewart and Founder & President, FirePine Group
  • 2.
  • 3.
  • 4. • FOUNDED IN 1991 – FIRST STORE IN BROOKLYN, NEW YORK • ORIGINAL MISSION: •“PLUS-SIZE” •AFFORDABLE HEAD-TO-TOE FASHION •FOR AFRICAN-AMERICAN WOMEN •URBAN NEIGHBORHOODS (DOWNTOWN, STRIP CENTERS) • MARKET SOURCING WITH EMBEDDED DESIGN; WEAR-NOW • NATIONAL FOOTPRINT WITH A “GLOBAL AURA” • HEADQUARTERED IN SECAUCUS, NEW JERSEY
  • 5. www.ashleystewart.com • Failed business model – decade+ of operating losses • Careening towards 2nd bankruptcy within ~3 years • Lack of corporate credibility – externally and internally – no credit • No Wi-Fi; defunct e-commerce platform; DSL store connectivity • Quantitatively challenged • Mall-store dominated real estate portfolio • Toxic culture - Top down reporting + fear • Nascent but misdirected social media effort 4
  • 6. 5
  • 7.
  • 8.
  • 9. • TRANSPARENCY – EXPOSURE OF CORE VALUES • TRANSCENDENCE OF VALUES AND OXYMORONS & DUMBBELLS • SOCIAL COMMERCE, MOBILITY AND VELOCITY • THE GREAT DIVIDE: TIME/SPACE CONTINUUM VS SOUL • LOYALTY & AUTHENTICITY – EMPATHETIC, BEHAVIORAL CRM • MARRIAGE OF MATH AND EMOTIONAL INTELLIGENCE (AND “TQ” AI?) • SUSTAINABLE INNOVATION AND ORGANIZATIONAL CULTURE • REDEFINING ASSETS & LIABILITIES – GOODWILL
  • 10. • SALES APPROACHING $200MM • DOUBLE-DIGIT PROFITABILITY • E-COMMERCE DEMAND UP 13X+ FROM 2011; 89 STORES IN 22 STATES • E-COMMERCE PENETRATION OF ~40%+ (INDUSTRY LEADING) • BUDDING MEDIA & EVENTS BUSINESS • SOCIAL MEDIA PLATFORMS  ALTERNATIVE MARKETPLACE?? • INDUSTRY-LEADING ASSET PRODUCTIVITY • SUCCESSFUL MONETIZATION EVENT IN JUNE 2016 AND ACCELERATING BRAND MOMENTUM
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. In honor of Breast Cancer Awareness Month, we raised $100,000 for the American Cancer Society in 2015.