Walmart is investing in economic opportunity and sustainability through initiatives focused on strengthening communities, enhancing supply chains, and creating jobs. The company aims to foster career advancement for retail workers through strategies like improving the perception of retail careers, engaging employers, developing tools and technologies, and implementing local market pilots. Walmart is also funding credentialing programs and community college partnerships to help workers gain skills and advance along retail career pathways.
Digital Business Strategy - How Food Brands Compete Through Technology
A View From Walmart: How Retailers are Creating Economic Opportunity
1. A View From Walmart: How Retailers
are Creating Economic Opportunity
JERRY O'BRIEN, Executive Director, Kohl's Center for Retailing, University of Wisconsin-
Madison
KATHLEEN MCLAUGHLIN, Chief Sustainability Officer and President, Walmart, the Walmart
Foundation
2.
3.
4. [Walmart is] betting that a better-
paid, better-trained workforce will
keep more customers satisfied.”
– Fortune Magazine
September 2016
5.
6. Strengthening local
communities
• Foster great jobs and
advancement
• Grow local, diverse and
small business
Enhancing the sustainability of
product supply chains
Creating economic opportunity
COMMUNITY
WALMART’S GLOBAL RESPONSBILITY PRIORITIES
SUSTAINABILITY
• Sustainable operations
- Reduce energy and emissions
- Eliminate waste
• Sustainable products
- Lower environmental footprint
- Provide healthier and safer
products
- Increase transparency
- Support worker dignity
• Fight hunger
• Enhance disaster response
and preparedness
• Support community
development
OPPORTUNITY
10. OPPORTUNITY Example: U.S. Manufacturing
$250 billion commitment to
American manufacturing over 10 years
$10 million U.S. Manufacturing
Innovation Fund
11. A job in retail means opportunity to build a career
12. Hourly Supervisor
Credentials
Entry Level
Credential
Training
Training
Annual
Earnings
95K
80K
30K
55K
45K
40K
35K
25K
20K
70K
60K
50K
# of likely job
openings
Retail Trade
1.4M
Food/
Hospitality
0.9M
Wholesale/
Warehouse
0.9M
Other: i.e.
Finance/
Healthcare/
2.1M
Store
Manager
Assistant
Manager
Retail
Supervisor
Retail
Associate
Food Service Team Member
Labor/Material
Handler
Customer Service
Representative
Sales
Representative
Sales
Representative
Training
Store Manager
Credentials
Assistant Manager
Credentials
>60%
turnover
in retail
sector
RETAIL CAREER PATHWAYS
13. $100 million to increase mobility of frontline retail workers
14. Perception of Retail Training and Advancement | Employer Engagement | Tools and Technologies | Local Market Pilots
FIVE STRATEGIES
15. Perception of Retail Training and Advancement Employer Engagement | Tools and Technologies | Local Market Pilots
FIVE STRATEGIES
16. Walmart’s investment and work
extends throughout the retail sector
Perception of Retail | Training and Advancement Employer Engagement Tools and Technologies | Local Market Pilots
FIVE STRATEGIES
17. Perception of Retail | Training and Advancement | Employer Engagement Tools and Technologies Local Market Pilots
FIVE STRATEGIES
18. Perception of Retail | Training and Advancement | Employer Engagement | Tools and Technologies Local Market Pilots
FIVE STRATEGIES
19. $2.9 million to the League for Innovation in the
Community College (The League)
• Breaks the Western Association of Food Chains Retail
Management Certificate into three smaller stackable
credentials
• Program will partner with 12 community colleges for testing
$2 million to the National Retail Federation Foundation
• Builds on a previous investment
• Provides funding to conduct an impact study of the Retail
Industry Fundamentals credential and demonstrate its value
CREDENTIALING PROGRAM GRANTS