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Public Policy and
Management
The Changing Nature of
Public Policies
No complete or widespread policy comprehension
by public
Examples: foreign policy; environment
No widespread, active support for existing public
policies
But few survive that offend powerful political
interests or large numbers of citizens
Acceptable policies may not be most effective
The Changing Nature of
Public Policies
▪ Which situations, who defines them and why
they deserve attention
▫ Example: affordable health care
▫ Policy initiatives come from many sources
▪ Incrementalism (most typical)
▪ Symbolic actions
Types of Policies
▪ Distributive
▪ Redistributive
▪ Regulatory
▪ Self regulatory
▪ Privatization
Public Policy, Politics and/or
Private Management
▪ Policy-making purposes vary
▫ Ideological (Contract with America)
▫ Pragmatic (customer service standards)
▫ Devolutionary (Reagan’s New Federalism)
▪ Desire for policy change often follows
ideological preferences
Public Policy, Politics and/or
Private Management
▪ Political values vs. administrative values
▪ Less general revenue fuels trend toward
devolution and privatization, especially on
local and state levels
▪ Competing goals of diverse interest groups
Public Policy, Politics and/or
Private Management
▪ But is privatization the answer?
▫ Creation of local monopolies
▫ Equality and fairness concerns
▫ No-bid or limited-competition contracts
▫ Some private contractors raise ethical
concerns
The Policy-Making Process
▪ Four stages of policy making
▫ Legislative
▫ Regulations and rules
▫ Implementation
▫ Review
The Policy-Making Process
Functions within policy making
Legislative stage involves chief executive, key
legislators and high level administrators
Rule-making power delegated to agencies by
Congress
Adjudication is quasi-judicial function
Program operation
Impact of intergovernmental relations on policy
development and implementation
The Plan-Do-Study-Act Cycle
Source: Michael E. Milakovich, “Creating a Total Quality Healthcare Environment,” Healthcare Management
Review, 16 (Spring 1991): 16.
Planning and Analysis
▪ Keys to planning:
▫ Accurate forecasts of future need
▫ Goal definition
▫ Means-end linkages
▫ Administrative coordination and direction
▪ Operational goals
Strategic Planning in Public Policy
 Identify desired outcomes
 Assess environmental concerns
 Identify areas for strategic actions
 Cost-benefit analysis
 Implementation plans
 Establish performance expectations
 Include operational goals in annual budgets
Approaches to Analysis
▪ Policy analysis: the systematic investigation
of alternative policy options, and assembly
and integration of evidence for and against
options
▫ Issue analysis
▫ Program analysis
▫ Multiprogram analysis
▫ Strategic analysis
Steps in Policy Analysis
1. Define the problem.
2. Establish criteria for problem resolution.
3. Propose alternatives.
4. Collect data relevant to the problem.
5. Analyze the likely consequences of each
alternative.
6. Evaluate the trade-offs.
7. Select an alternative strategy.
Obstacles to Policy Analysis
▪ Uncertainty about types and uses of analysis
▪ Limitations of analytical tools (problems not
always quantifiable)
▫ Systems analysis
▫ Cost-benefit analysis
▫ Operations research
Program Implementation
▪ Implementation involves organization,
interpretation and application
▫ Failures usually attributable to routine
obstacles
▫ Politics and legislative language play a
role
▫ Agencies must determine policy limits
Approaches to Implementation
Program evaluation and review technique
(PERT)
Sequence of steps mapped in advance
Critical path method (CPM)
Identifies critical path and resource needs
Management by objectives (MBO)
Defines objectives and tracks progress
Opportunities for employee involvement
Challenges of Implementation
▪ Management control, both internal and
external
▪ Developing harmonious and productive
interagency relationships
▪ Pressures and/or resistance to change
▪ Shifting political demands
Program Evaluation
▪ Systematic examination of government
actions, policies, or programs to determine
success/failure
▪ Purposes:
▫ Learn about operations and effects
▫ Fix accountability issues
▫ Influence responses of political
environment
Program Evaluation
▪ Before-versus-after studies
▪ Time-trend projection
▪ Controlled experimentation
Problems and Politics of Evaluation
Performance measurement issues
Data, criteria, information quality
Political factors involved in process
Reliability of performance indicators
Manipulation of data
Conflicts between stated goals (reformers) and
implementers (agency)
Time constraints and goal attainment
Politics of evaluation (justification)
Problems and Politics of Evaluation
▪ Difficult to evaluate impartially
▪ Political liabilities in honest evaluation
▪ Government fiscal constraints may lead to
better program evaluation
▫ Government Accountability Office
▪ But, evaluation continues to grow in
significance

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Puad 5340 d 01 module 7 lecture

  • 2. The Changing Nature of Public Policies No complete or widespread policy comprehension by public Examples: foreign policy; environment No widespread, active support for existing public policies But few survive that offend powerful political interests or large numbers of citizens Acceptable policies may not be most effective
  • 3. The Changing Nature of Public Policies ▪ Which situations, who defines them and why they deserve attention ▫ Example: affordable health care ▫ Policy initiatives come from many sources ▪ Incrementalism (most typical) ▪ Symbolic actions
  • 4. Types of Policies ▪ Distributive ▪ Redistributive ▪ Regulatory ▪ Self regulatory ▪ Privatization
  • 5. Public Policy, Politics and/or Private Management ▪ Policy-making purposes vary ▫ Ideological (Contract with America) ▫ Pragmatic (customer service standards) ▫ Devolutionary (Reagan’s New Federalism) ▪ Desire for policy change often follows ideological preferences
  • 6. Public Policy, Politics and/or Private Management ▪ Political values vs. administrative values ▪ Less general revenue fuels trend toward devolution and privatization, especially on local and state levels ▪ Competing goals of diverse interest groups
  • 7. Public Policy, Politics and/or Private Management ▪ But is privatization the answer? ▫ Creation of local monopolies ▫ Equality and fairness concerns ▫ No-bid or limited-competition contracts ▫ Some private contractors raise ethical concerns
  • 8. The Policy-Making Process ▪ Four stages of policy making ▫ Legislative ▫ Regulations and rules ▫ Implementation ▫ Review
  • 9. The Policy-Making Process Functions within policy making Legislative stage involves chief executive, key legislators and high level administrators Rule-making power delegated to agencies by Congress Adjudication is quasi-judicial function Program operation Impact of intergovernmental relations on policy development and implementation
  • 10. The Plan-Do-Study-Act Cycle Source: Michael E. Milakovich, “Creating a Total Quality Healthcare Environment,” Healthcare Management Review, 16 (Spring 1991): 16.
  • 11. Planning and Analysis ▪ Keys to planning: ▫ Accurate forecasts of future need ▫ Goal definition ▫ Means-end linkages ▫ Administrative coordination and direction ▪ Operational goals
  • 12. Strategic Planning in Public Policy  Identify desired outcomes  Assess environmental concerns  Identify areas for strategic actions  Cost-benefit analysis  Implementation plans  Establish performance expectations  Include operational goals in annual budgets
  • 13. Approaches to Analysis ▪ Policy analysis: the systematic investigation of alternative policy options, and assembly and integration of evidence for and against options ▫ Issue analysis ▫ Program analysis ▫ Multiprogram analysis ▫ Strategic analysis
  • 14. Steps in Policy Analysis 1. Define the problem. 2. Establish criteria for problem resolution. 3. Propose alternatives. 4. Collect data relevant to the problem. 5. Analyze the likely consequences of each alternative. 6. Evaluate the trade-offs. 7. Select an alternative strategy.
  • 15. Obstacles to Policy Analysis ▪ Uncertainty about types and uses of analysis ▪ Limitations of analytical tools (problems not always quantifiable) ▫ Systems analysis ▫ Cost-benefit analysis ▫ Operations research
  • 16. Program Implementation ▪ Implementation involves organization, interpretation and application ▫ Failures usually attributable to routine obstacles ▫ Politics and legislative language play a role ▫ Agencies must determine policy limits
  • 17. Approaches to Implementation Program evaluation and review technique (PERT) Sequence of steps mapped in advance Critical path method (CPM) Identifies critical path and resource needs Management by objectives (MBO) Defines objectives and tracks progress Opportunities for employee involvement
  • 18. Challenges of Implementation ▪ Management control, both internal and external ▪ Developing harmonious and productive interagency relationships ▪ Pressures and/or resistance to change ▪ Shifting political demands
  • 19. Program Evaluation ▪ Systematic examination of government actions, policies, or programs to determine success/failure ▪ Purposes: ▫ Learn about operations and effects ▫ Fix accountability issues ▫ Influence responses of political environment
  • 20. Program Evaluation ▪ Before-versus-after studies ▪ Time-trend projection ▪ Controlled experimentation
  • 21. Problems and Politics of Evaluation Performance measurement issues Data, criteria, information quality Political factors involved in process Reliability of performance indicators Manipulation of data Conflicts between stated goals (reformers) and implementers (agency) Time constraints and goal attainment Politics of evaluation (justification)
  • 22. Problems and Politics of Evaluation ▪ Difficult to evaluate impartially ▪ Political liabilities in honest evaluation ▪ Government fiscal constraints may lead to better program evaluation ▫ Government Accountability Office ▪ But, evaluation continues to grow in significance