3. Who We Serve
3
8 of the 10
largest
Pharmaceutical Companies
27 of
the 50
Leading Mutual Funds
GLG derives its rich experience
from working with the world’s
leading institutions across
all major industries including
investors, corporations,
consultancies, law firms,
and non-profits.
We support 1,000+ clients.
Our extensive experience
allows us to quickly and
effectively address the unique
challenges facing each client.
6 of the
top 10
AmLaw Firms
350+
Private Equity and venture
capital firms of all sizes
across all geographies
500+
research professionals,
the largest dedicated
research staff in our
industry
350+
Hedge Fund clients
9 of the 10
Leading Global Banks
800+
Employees across
21 offices
20+
Legal/Compliance
team and 50+
Engineers supporting
our commitment
to compliance
400,000+
Council Members with 40%
Located outside North America
Fortune
500
Companies in nearly
every sector
4. A Snapshot of Our World-Class Network
4
210,000+
North America
87,000+
EMEA
70,000+
Asia
10,000+
Latin America
75,000+
Emerging Markets
Austin / Beijing / Boston / Chicago / Dubai / Dublin / Gurgaon / Hong Kong / London / Mumbai / Munich / New York
Paris / San Francisco / Santa Monica / Seoul / Shanghai / Singapore / Sydney / Tokyo / Washington, DC
5. How We Work with Our Clients
5
1. Clients Have Questions
Clients need to understand a
market, test a strategy, or
generate an idea
2. We Have Experts
400,000+ experts, including
former C-level operating
executives, ex-top-tier
strategy consultants and
thought leaders from around
the world
3. Clients Get Answers
We connect clients to leading
experts and insights to help
them make more informed
business decisions, through:
> Data & analysis
> Meetings
> Phone engagements
DiscoveryInspiration
We work with our clients across several key stages of decision-making
When clients
do not know
what they
are looking
for… they just
know they
need new
ideas
Validation Execution
When clients
are looking to
get smart
quickly on an
industry or
business
opportunity
that is
unfamiliar
When
clients have
to prove or
disprove a
hypothesis
in order
to move
forward on
an important
decision
When
clients need
to make
something
happen and
need to
access the
right people
to bring a
plan to life
6. We Offer Many Approaches to Gather Insight
6
Expert
Interactions
Data &
Analysis
Meetings
Service
Products
ON-DEMAND VISITS
On-site meetings
GLG CONNECT
Intimate networking
opportunities with
C-level executives
and industry leaders
MEDIATED FOCUS
GROUPS
Product and
concept testing
EXPERT PANELS
Discussions with
small group
of experts
PROGRAMMED TRIPS
Meetings with local
experts during
international travel
PRIMARY RESEARCH
REVIEW
In-person team training
PRIORITY SERVICE
Prioritizes your
requests for faster
service time
ON-SITE SERVICE
SUPPORT
In-house
appointments with a
GLG service
executive
LERA (Legal, Economic
& Regulatory Affairs)
Access former top level
government officials, legal
& regulatory experts
SURVEYS
Online sampling of
expert opinions
CUSTOMIZED WRITTEN
DELIVERABLES
Expert-written reports
tailored to specific
requests
CONSULTATIONS
One-on-one phone
conversations
with expert
INTERMEDIATED
CONSULTATIONS
Moderated phone
consultations with
summary report
VIRTUAL FORUMS
Digitally connect with
CMs and your peers
7. Simple Consulting Process
7
GLG standardizes client interactions, resulting in a streamlined process & prompt payment
> The simple
online
application
takes about
15 minutes
> Council
Members can
create/review
their profiles
and set their
own hourly
rates
> Council Members
set their own
hourly rates.
GLG can provide
guidance based
on its market
knowledge
on an individual
basis
> Once an
application has
been accepted,
applicants are
notified by email
of their status
and prompted
to take our online
training and sign
our Terms &
Conditions
of Council
Membership
> Clients contact
GLG with topics
of interest (e.g.,
industry trends,
specific products
or services, etc.)
> Our Research
Professionals
find and invite
Council Members
with expertise
relevant to the
client inquiry
> CMs must
opt-in to
projects and
are required to
decline projects
on topics they
cannot discuss
or on which
they conflicted
> There is no
minimum time
commitment.
> Council
Members can
discontinue
receiving
invitations
at any time
> Members
consult over
the phone,
in-person, or
by online survey
> Phone and
in-person
consultations
last 45 minutes
on average
> Online surveys
typically take
15 to 25 minutes
to complete
> After a phone
conversation,
members
invoice GLG
by logging on
to their secure
web-based
dashboard
> Payment is
usually sent
within one week
for consults and
surveys/events
> Payments for
surveys and
meetings
are sent
automatically
within one
week of the
consultation
Apply
1
Apply
Council
Membership
Invitation
to Consult
Accept or
Decline
Invitation
Consult
Prompt
Payment
2 3 4 5 6
8. GLG Best-in-Class Compliance Framework
8
Our comprehensive
compliance framework
allows us to arrange
valuable primary
research interactions
while giving our clients
confidence that their
best interests are being
served. Here are a few
examples of the
procedures and controls
we have in place
Council Members sign, and annually
re-sign, our Terms and Conditions
in which they agree that they will not
provide confidential information and
will keep clients’ interests and
information confidential
Each year, Council Members
must undergo interactive and
sector-specific compliance training
Using profiling questions, we capture
detailed information on Council
Members’ capabilities and specific
conflicts, and use that information
to disqualify experts from projects
that present clear conflicts
Only Member Programs Council
Members – mostly independents,
retirees, academics, business owners,
C-level executives, or individuals
with written employer consent –
may engage in ongoing and
in-depth consulting
We apply comprehensive rules to every
interaction we facilitate (e.g., employed
experts cannot consult about
their employer)
GLG’s web-based software allows
client compliance users to monitor
research activity and implement their
own compliance settings based on their
firm’s specific needs (e.g., place
restrictions on interactions with current
or former public company employee
or hardwire custom attestations or
screening questions for experts to
answer in advance of projects)
Both the Terms and Conditions and
training are available in 21 languages
and dialects
9. Our Locations
9
Austin
301 Congress Avenue
Suite 900
Austin, TX 78701
+1 512 651 3700
Beijing
Gerson Lehrman Group, Inc. Beijing
Office 613, China World West Wing
No. 1 Jiangguomenwai Avenue
Chaoyang, Beijing
China 100004
+86 10 5768 4010
Boston
211 Congress Street
6th Floor
Boston, MA 02110
+1 617 603 2300
Chicago
225 W Washington Street
Suite 1675
Chicago, IL 60606
312-281-0010
Dubai
Gerson Lehrman Group (Dubai) Ltd.
DIFC - Gate Village 10, level 3
PO Box 125115
Dubai, United Arab Emirates 000
+971 4401 9172
Dublin
Gerson Lehrman Group (Ireland)
Limited
Pinebrook House
72-74 Harcourt Street, 2nd floor
Dublin 2 Ireland
+353 1 901 4900
Gurgaon
Gerson Lehrman Group India Pvt Ltd
Infinity Tower A, 9th Floor
DLF Phase 2
Gurgaon 122002
+91 124 712 3100
Hong Kong
Gerson Lehrman Group (Asia) Limited
9th Floor, Henley Building
5 Queens Road Central
Hong Kong
+852 2501 0012
London
Gerson Lehrman Group Limited
101 Wigmore Street
5th Floor
London W1U 1QU
+44 (0) 20 7529 4600
Mumbai
Gerson Lehrman Group India Pvt Ltd.
The Capital - 7th Floor B Wing
Plot C70 G Blk
Bandra Kurla Complex
Mumbai 400051
+91 22 6712 8700
Munich
Gerson Lehrman Group GmbH
Kolosseumstraße 1A, 80469
Munich, Germany
+49 89 44 77 80 40
New York
(Headquarters)
One Grand Central
60 East 42nd Street, 3rd Floor
New York, NY 10165
+1 212 984 8500
Paris
Gerson Lehrman Group (France)
SAS
34 Rue du Mont Thabor
75001 Paris, France
+33 (0) 1 58 62 21 19
San Francisco
801 Montgomery Street, 5th Floor
San Francisco, CA 94133
+1 415 343 6350
Santa Monica
501 Santa Monica Boulevard Suite
450 Santa Monica, California
+1 310 595 1900
Seoul
Gerson Lehrman Group Korea, LLC
23rd Floor
Seoul Finance Center
84 Taepyung-Ro 1 Ga
Seoul
100-768 Republic of Korea
+82 2 788 8080
Shanghai
Gerson Lehrman (Shanghai) Co, Ltd
Hong Kong New World Tower 23rd Floor
Shanghai, China 200020
+86 21 6193 0300
Singapore
Gerson Lehrman Group Singapore Pte,
Ltd.
65 Chulia Street
(#27-01/02) OCBC Centre
Singapore 049513
+65 6876 4880
Sydney
Gerson Lehrman Group (Australia) Pty.
Ltd.
Level 9
139 Macquarie Street
Sydney, 2000 Australia
+61 (0) 2 8417 2600
Tokyo
K.K. Gerson Lehrman Group
15th Floor
Tokyo Bankers Club Building,
1-3-1 Marunouchi, Chiyoda-ku,
Tokyo 100-0005, Japan
+81 3 3216 7250
Washington DC
1023 Fifteenth Street, NW
Suite 600
Washington, DC 20005
+1 202 682 2148