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The Cheese Stands Alone
Managing Mergers, Reorganizations &
   Downsizing in Your Workplace
The Cheese Stands Alone
           Natalie Hampton
College of Agriculture and Life Sciences
           Communications
         N.C. State University
CALS Communication Services


Writing Team   Editing Team   Graphics Team   Video Team   Photography &
                                                           Multimedia Team




 Print Shop    Customer
               Service Team




                                                           Then one day…
…Somebody moved our cheese!
                 University
                 Communication
                 Services
                                          Video Team        Photography

CALS
Communications
(5 writers)

                          Graphics Team


                                             Editing Team     Customer
                                                              Service Team



 Print Shop
And more people moved in…


CALS
                 Creative Services:
Communications
                 Now University
                 Communication Services




                   Web Services
University
                   (absorbed CALS
News Services
                   Multimedia)
We felt like…

• We had been torn apart.

• Someone had eaten our
  lunch!

• It grated on our nerves.
Challenges for NC State

• Services: “If you had it before, you’ll
  have it after the merger.” But do we?
• Resources: “Dad, can I borrow the
  car? The laptop? Projector?”
• Where do we live?
• Who do we report to now?
Opportunities for NC State
• CALS News Center: Rethinking the way we do
  web communications
• Chance to involve outside designers, when we
  need them
• Chance to work more closely with CALS
  Administration – report to Associate Dean
• Chance to cultivate new skills: Designing logos
  and publications, photography, some websites
More change on the way?
• July 2013: CALS expects to lose
  life sciences programs and up
  to a third of our students
• New dean in 2012
• College Advancement
  proposal: Move
  communications here?
• What’s next when we lose
  people?
The Cheese Stands Alone
               Sharon Dowdy
              University of Georgia
College of Agricultural & Environmental Sciences
UGA CAES
Office of Communications




  Public Affairs Team   Graphics Team



                                  Then one day…
Communications & IT merge into
         Office of Communications & Technology
                       Services



Writers/Editors                                                 Application Analysts




Graphic Artists
                                                                     Web Designers



                  Administrative Assistants   Computer Specialists
Getting to know one another
Come back! Don’t leave me!
        Public Affairs writer – Athens
        Transferred to Dean’s Office
                Faith Peppers



                              Two Public Affairs writers – Athens
                               Transferred to UGA Public Affairs
                              Stephanie Schupska & April Sorrow



   Public Affairs writer – Tifton
        Accepts job with
   Southern Farmer magazine
            Brad Haire
I felt just a little worried
     Like the cheese that stood alone
IT departures, too
                      One web designer took a
                      position in the college’s
                           water/soil lab

 One server administrator
    transferred to the
UGA College of Public Health


                One computer specialist left
              for a position in private industry



         One web designer decided not
         to return after maternity
         leave/pursue freelance
         opportunities
Adjusting and Accepting
Accepting our differences
Strange left-brain people who love Excel spreadsheets arrive!
Becoming a unified team
The Cheese Stands Alone
      University of Nebraska-Lincoln
           Educational Media

Sandi Karstens
Brandon Schulte
Somebody really moved
            our cheese!
• 2010 – News about change: layoffs, merger
  and A LOT of uncertainty
• January - July 2011 – More changes: name
  change from CIT (Communications and
  Information Technology) to Educational
  Media, or EdMedia, a Service Center (charge
  for our services).
• February 2011 – Director changes
And we felt …
• How did all this affect EdMedia?
  – Physical Changes
  – Office Moral, Politics
  – Trust
The cheese may have moved;
     but we are getting there?
• New Director Fall 2012
  – Marketing/Business Plan
  – Service Center
     • Rates
     • Finances
  – Exciting Future
Top 10 Lessons Learned

• Expect the unexpected.
• Stand up for yourself! Document
  what you do.
• Ask your clients to advocate for your
  services.
• New work arrangements can =
  new opportunities.
Top 10 Lessons Learned
• Be open to working with new people.

• Ask questions, but don’t expect
  answers.

• Focus on the things you can control.
Top 10 Lessons Learned

• Learn to work smarter, not harder.

• Build a new skill set to fill in the gaps.

• Change is inevitable -- learn to cope.
Thank you for joining us today!

Natalie, Sharon, Sandi, Brandon and Kay

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The cheese stands alone final

  • 1. The Cheese Stands Alone Managing Mergers, Reorganizations & Downsizing in Your Workplace
  • 2. The Cheese Stands Alone Natalie Hampton College of Agriculture and Life Sciences Communications N.C. State University
  • 3. CALS Communication Services Writing Team Editing Team Graphics Team Video Team Photography & Multimedia Team Print Shop Customer Service Team Then one day…
  • 4. …Somebody moved our cheese! University Communication Services Video Team Photography CALS Communications (5 writers) Graphics Team Editing Team Customer Service Team Print Shop
  • 5. And more people moved in… CALS Creative Services: Communications Now University Communication Services Web Services University (absorbed CALS News Services Multimedia)
  • 6. We felt like… • We had been torn apart. • Someone had eaten our lunch! • It grated on our nerves.
  • 7. Challenges for NC State • Services: “If you had it before, you’ll have it after the merger.” But do we? • Resources: “Dad, can I borrow the car? The laptop? Projector?” • Where do we live? • Who do we report to now?
  • 8. Opportunities for NC State • CALS News Center: Rethinking the way we do web communications • Chance to involve outside designers, when we need them • Chance to work more closely with CALS Administration – report to Associate Dean • Chance to cultivate new skills: Designing logos and publications, photography, some websites
  • 9. More change on the way? • July 2013: CALS expects to lose life sciences programs and up to a third of our students • New dean in 2012 • College Advancement proposal: Move communications here? • What’s next when we lose people?
  • 10. The Cheese Stands Alone Sharon Dowdy University of Georgia College of Agricultural & Environmental Sciences
  • 11. UGA CAES Office of Communications Public Affairs Team Graphics Team Then one day…
  • 12. Communications & IT merge into Office of Communications & Technology Services Writers/Editors Application Analysts Graphic Artists Web Designers Administrative Assistants Computer Specialists
  • 13. Getting to know one another
  • 14. Come back! Don’t leave me! Public Affairs writer – Athens Transferred to Dean’s Office Faith Peppers Two Public Affairs writers – Athens Transferred to UGA Public Affairs Stephanie Schupska & April Sorrow Public Affairs writer – Tifton Accepts job with Southern Farmer magazine Brad Haire
  • 15. I felt just a little worried Like the cheese that stood alone
  • 16. IT departures, too One web designer took a position in the college’s water/soil lab One server administrator transferred to the UGA College of Public Health One computer specialist left for a position in private industry One web designer decided not to return after maternity leave/pursue freelance opportunities
  • 18. Accepting our differences Strange left-brain people who love Excel spreadsheets arrive!
  • 20. The Cheese Stands Alone University of Nebraska-Lincoln Educational Media Sandi Karstens Brandon Schulte
  • 21. Somebody really moved our cheese! • 2010 – News about change: layoffs, merger and A LOT of uncertainty • January - July 2011 – More changes: name change from CIT (Communications and Information Technology) to Educational Media, or EdMedia, a Service Center (charge for our services). • February 2011 – Director changes
  • 22. And we felt … • How did all this affect EdMedia? – Physical Changes – Office Moral, Politics – Trust
  • 23. The cheese may have moved; but we are getting there? • New Director Fall 2012 – Marketing/Business Plan – Service Center • Rates • Finances – Exciting Future
  • 24. Top 10 Lessons Learned • Expect the unexpected. • Stand up for yourself! Document what you do. • Ask your clients to advocate for your services. • New work arrangements can = new opportunities.
  • 25. Top 10 Lessons Learned • Be open to working with new people. • Ask questions, but don’t expect answers. • Focus on the things you can control.
  • 26. Top 10 Lessons Learned • Learn to work smarter, not harder. • Build a new skill set to fill in the gaps. • Change is inevitable -- learn to cope.
  • 27. Thank you for joining us today! Natalie, Sharon, Sandi, Brandon and Kay

Hinweis der Redaktion

  1. Hi, I’m Natalie Hampton, a writer with the College of Ag and Life Science at NC State University. Welcome to “The Cheese Stands Alone: Managing Mergers, Reorganization and Downsizing in Your Workplace? Five of us got together to plan an ACE conference breakout that would focus on how Ag Comm groups had survived mergers, reorganizations and downsizing because so many of us have experienced change in recent years. At lunch, you heard from Kay Ledbetter, Texas AgriLife Research, and Brandon Shulte, Educational Media, University of Nebraska, Lincoln. During this session, you’ll hear from myself, Sharon Dowdy of University of Georgia and Sandi Karstens, University of Nebraska, Lincoln. This breakout isn’t intended to be a gripe session or pity party, although we all have feelings about the change we’ve been through. Change is not always our friend, and nowhere is that more true than on a university campus. So it is our hope that in sharing our experiences, we can leave you with some strategies for managing change and ideas on how change can be a positive experience. After the three of us share our stories, we’ll invite Brandon and Kay to add anything they didn’t include at lunch, then we’ll turn it over to you all for comments and questions. And finally we’ll wrap up with a “top 10” list for managing change, and Sharon has a special giveaway. We owe the title of our session to Sharon Dowdy, who at one time found herself the “sole cheese” in her organization. During our very cheesy session, we invite you to enjoy some cheese and crackers at the back of the room.
  2. My story of change began when the UNC System president began a series of studies looking at service duplications and redundancies within the university system. It was no surprise that the report on our organization found such a large group of communicators serving one college, while the rest of the university actually had fewer positions.
  3. Before the merger, we were a department of 30 plus professionals, serving the College of Ag and Life Sciences. And one, day everything changed…
  4. Our five writers remained with CALS. All our creative and customer service groups were moved under a new unit, University Communication Services. (Two of these, the editing team and customer service, continue to mainly serve CALS.) The print shop was eliminated entirely, though the two employees were both eligible to retire.
  5. The five of us remain in our building where the dept. moved in 1998. NC State’s Creative Services group merged with our employees to become “University Communication Services.” (Biggest adjustment for us: A year ago, the remaining two CALS designers retired.) University News Services – also writers – moved in to offices near ours (a good match). Our multimedia professionals were merged under University Web Services. (Two remaining CALS web designers have since taken other jobs.)
  6. These were some of the challenges and questions we faced after the merger.
  7. Change is the only constant…
  8. We heard about these lurking changes in 2010. We heard we were merging with the ALEC Dept. There was a lot of ups and downs. Didn’t know how to feel. ALEC was excited because they got us and our resources and more people, etc. We were just plain scared because we knew people were going to loose their jobs. Then, it happened one day in March, 8 people lost their jobs and were gone by June. We merged. 10 Ed Media staff got faculty appointments (which some of you may of came to yesterday at 3:30). And we became a Service Center, which Brandon will talk more about. Have to track our time. Then even more changes. Director stepped down and became a full-time ag journalism faculty member. Intern Director. More layoffs in IS due to universitywide changes.
  9. Rumors of offices moves. A lot of people taking sides, taking behind backs. Didn’t know who to trust.
  10. Finally a light at the end of the tunnel. Brandon was hired summer of 2012. Started in fall of 2012. Brandon will take it from here.