6. Time Keeping
The Services Group time keeping is a system built to provide the flexibility and functionality you need
to monitor field workforces shift records. You can’t keep a punch-clock in every remote location you
serve, but with our system you don’t need to.
This integrated system allows your field workforce to clock-in and out from a list of authorised phone
numbers that you select. Automatic validation informs you when staff are calling from authorised
numbers. Use automated menus to allow your workers to clock in with their unique employee id or
choose from a series of touch-tone options. Simple customisation allows you to create unique menus
and greetings. unlike other systems, our time keeping is intelligent and built to perform. Get real-time
notifications when an employee clocked-in late or did not show, and eliminate excuses because The
Services Group time keeping module will never give you a busy signal.
Benefits
Ÿ Easy-to-customize system makes this an option for any organization
Ÿ Eliminate data lag with real-time accurate time sheets
Ÿ No phone lines or installation required
Ÿ Gain real-time intelligence about staff punctuality
Ÿ Ensure your staff are clocking-in from the correct location with number validation
Ÿ Get a relevant phone number by choosing your area code
7. Watch Mode
An innovative addition to guard tour management system is Watch Mode enables guards to capture
live video of incidents during patrols. The video is captured and immediately streamed to the The
Services Group Dashboard. A complete history of your videos is always available for reference as
well. Video documentation can prove to be the difference in a claim against your company, so
Watch Mode is recommended for every intervention.
I
f a picture is worth a thousand words, what’s a video worth when it’s their word against yours?
Creating Situational Training Tools and Intervention Behaviour Audits
One of the most powerful aspects of Watch Mode is its ability to capture incidents in the field
objectively. These videos are valuable data assets for monitoring guards during interventions and
ensuring compliance with company policies pertaining to interventions. Additionally, these data
assets add to your organisation's knowledge base in creating relevant situational training tools. The
information captured could change the way you operate and train your guards.
Benefits
Ÿ Capture comprehensive footage of every intervention.
Ÿ Create relevant and specific training material from real-life situations
Ÿ Gain insight into how your guards handle interventions
Ÿ Identify suspects and own crucial evidence for investigations
Ÿ Protect your company from wrongful lawsuits and untrue claims about intervention incidents
