Executive Dashboard

1. Group 2 - Icons
Meghana Ashwathnarayan, Satish Vekariya,
Venkata Sai Nishanth, Naomi Kulkarni,
Izaz Alchiya, Mano Sai Margam
June 19th
, 2020
INFO8440 – Integrated Case Study
Conestoga Design Limited (CDL)
Project-1 – Executive Dashboard
Dear INFO8840 Senior Business Analyst:
We are the Group 2 the Junior Analysts graduated from Conestoga College in the program of
Information Technology Business Analysis. We want to present our analysis on the Executive Dashboard.
With the given data and proper analysis, we designed a detailed solution using Power BI for the project.
We have also done in-depth research and came across the 6 Key Performance Metrics, which can help
change the company’s current situation.
The Final Report Solution is sent all with this cover letter and kind request to review the document and
provide us with feedback and possible changes. We request to hear from you at the earliest with the
written responses.
Regards,
Team 2: Meghana Ashwathnarayan, Satish Vekariya, Venkata Sai Nishanth, Naomi Kulkarni, Izaz Alchiya,
Mano Sai Margam

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2020
Team 2
ICONS
6/19/2020
Project 1: Executive Dashboard
Solution

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Statement of Confidentiality
To the reader of Conestoga Design Limited (CDL), it is here addressing that the information in the
document is confidential, which will not be disclosed to any third party. Any information that will be
revealed will not be done without the consent of CDL.
The information contained in the document should not be copied or reproduced without the consent of
Team Icons.
Signature

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Document History
Version Author Date Status and Description
1.0 Satish Vekariya 06/22/2020 Merged the document
1.1 Satish Vekariya 06/22/2020 Added Cover letter, Cover page and
Statement of Confidentiality
1.2 Izaz Alchiya 06/22/2020 Updated Executive summary
1.3 Mano Sai Margam 06/22/2020 Updated History of CDL
1.4 Mano Sai Margam 06/22/2020 Updated Key Persons and Business
Challenges
1.5 Venkata Sai Nishanth 06/22/2020 Added AS IS diagram, TO BE diagram and
Use Case
1.6 Mano Sai Margam 06/22/2020 Added Brands affecting CDL and Gap
Analysis
1.7 Satish Vekariya 06/22/2020 Added Assumptions, data sources and
Pseudo Code
1.8 Naomi Kulkarni 06/22/2020 Added Benefits
1.9 Izaz Alchiya 06/22/2020 Added Cockburn Template and Personas
1.10 Naomi Kulkarni 06/22/2020 Added Measuring Success
1.11 Izaz Alchiya 06/22/2020 Added Known Client requirement
1.12 Meghana
Ashwathnarayan
06/22/2020 Added ER diagram
1.13 Venkata Sai Nishanth 06/22/2020 Added Dashboard design
1.14 Venkata Sai Nishanth 06/22/2020 Added Suggested Metrics
1.15 Meghana
Ashwathnarayan
06/22/2020 Added Agile Concepts
1.16 Meghana
Ashwathnarayan
06/22/2020 Added Phased Rollout
1.17 Naomi Kulkarni 06/22/2020 Added Client Project Plan

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Contents
Statement of Confidentiality.........................................................................................................................2
Document History.........................................................................................................................................3
1.An Executive summary...............................................................................................................................6
History of Conestoga Design Limited............................................................................................................6
Key Persons...................................................................................................................................................7
Current Business Challenges.........................................................................................................................7
AS IS Diagram................................................................................................................................................8
Brands affecting CDL.....................................................................................................................................9
The As-Is Principles .......................................................................................................................................9
Persons/ Roles/ Actors Details....................................................................................................................10
Billy Bob – CDL CEO.................................................................................................................................10
I.T Vice President ....................................................................................................................................10
Finance Vice President............................................................................................................................10
Marketing Vice President........................................................................................................................10
Human Resources Vice President ...........................................................................................................10
Manufacturing Vice President ................................................................................................................10
Facilities Vice President ..........................................................................................................................10
Persona .......................................................................................................................................................11
Persona 1 ................................................................................................................................................11
Persona 2 ................................................................................................................................................12
Persona 3 ................................................................................................................................................13
Use Case......................................................................................................................................................14
One Cockburn Template for each interaction ............................................................................................15
Executive Dashboard Management Documentation Solutions..............................................................15
Gap Analysis................................................................................................................................................17
ER Diagram..................................................................................................................................................18
DASHBOARD DESIGN ..................................................................................................................................19
1. CDL Customers................................................................................................................................19
2. Annual Sales of Competitors...............................................................................................................19
3. Product Pricing................................................................................................................................20
4. Sales ................................................................................................................................................20

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5. Production Cost and Profits............................................................................................................21
6. Quantities sold by Month ...................................................................................................................21
3.Implementation of Dashboard.................................................................................................................22
What is Agile? .........................................................................................................................................22
Implementation Process:........................................................................................................................23
Phase 1: Research ...............................................................................................................................23
Phase 2: Strategic Decision.................................................................................................................23
Phase 3: Implementation....................................................................................................................23
Phase 4: Evaluation.............................................................................................................................23
Phase 5: Maintenance & Improvements ............................................................................................23
The Data Sources ....................................................................................................................................24
4.Client Project Plan....................................................................................................................................25
Detailed Project Plan...............................................................................................................................25
Resources needed to implement the Dashboard...................................................................................26
Suggestions for possible future analysis and development activities ........................................................26
5.Measuring Success...................................................................................................................................27
Risks to the Executive Dashboard project ..................................................................................................27
Probable benefits of the Executive Dashboard ..........................................................................................27
Assumption Made.......................................................................................................................................28
Breakdown content.................................................................................................................................28
Pseudo Code ...............................................................................................................................................29
6.Conclusion................................................................................................................................................29
References ..................................................................................................................................................30

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1.An Executive summary
Conestoga Design limited started business by selling three quality medical imaging scanner to local
clinics. In 2014 they lowered the cost of the research and development during this year. They move the
warehouse close to the shipping dock. In 2015 TRACKR was launch to the public. They projected sales of
5000 TRACKR a month. For the development, they skipped the testing mode.
During the first few years, they achieved outstanding sales, and CES was known for the innovative
design of the year. But due to some problem in TRACKR, they notice decreased in the sales, and if this
continues, then that think they might become bankrupt. To overcome this problem, CDL tries their best
and doing everything they can to regain their business.
History of Conestoga Design Limited
Conestoga Design Limited (CDL) started its business in January 1998 by building and selling three custom
made medical imagery scanners of high quality and slowly started to gain reputation in the market by
focusing on quality and excellent attention to detail. By January 2014, they have emerged as market
leaders, and the machinery build by them are recognized as highly reliable.
After success in the scanners field, they started working on the designs of their first non-commercial
product named as TrackR. Billy Bob, CEO of CDL, wanted to fast-track the development of TrackR,
which resulted in them skipping some of the initial phases like focus groups, user requirements, beta
testing and elicitation of the product. This brought down the cost of research and development for
TrackR.
By August 2014, CDL has converted one of the shipping warehouses into a manufacturing plant of
TrackR and hired the personnel needed for assembly. They also have double the staffing in their call
centres to provide customer service and tech support for TrackR,
February 2015 marked the official launch of TrackR, and CDL had projected sales of selling at least 5000
devices per month for the next 2.5 years, which was good. Within a month of its official launch, TrackR
was awarded the best new product by CES as one of the most innovative designs. In 2016, everything
was going great when one day, one of the big box sellers had returned 7000 TrackR devices and
informed them that they would no longer sell them. This was a significant shock to management as they
all taught the product was a success.
Later that year, Billy Bob held annual stockholder meetings and announced that CDL faced potential
bankruptcy and hoped to solve all the problems with his executives' help.

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Key Persons
Stakeholders who are involved throughout the project timeline and their roles and responsibilities are
listed below:
Roles Responsibilities
Billy Bob
CEO of CDL
CEO of Conestoga Design Limited and decision-maker in the company
Manufacturing
Vice President
Handles the production of products
Human Resources
Vice President
Hires and consults all personnel needed for the work
Finance
Vice President
Handles the Finances of CDL and provides executives with monthly
finance reports
Facilities
Vice President
Makes sure all the required resources are available
Marketing
Vice President
Involved in product marketing strategy
Information Technology
Vice President
Oversees the IT operations at CDL
Current Business Challenges
Billy Bob got to know that CDL could become bankrupt and wanted to know the root cause of the problem
and make sure that he meets all his executives on regular basis. He is willing to hire an outside business
consultant for guidance. CDL also needs advice on management of small-scale business. Users are fine
with the wearable tech part of TrackR, but they have raised complaints about the application which runs
it. Because of cost cutting measures which were taken at the initial stages of application development it
has caused a big problem. They need some metric to help them guide through these tough times.
The AS-IS diagram shown below represents the challenges at CDL:

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AS IS Diagram
Start
CEO holds the
meeting
All Executives
attend
Financial Stats
discussed
TrackR Sales
discussed
VP s share their
research
Billy Bob is
confused by
stats
Finance team
submits details
All executives
explain their
expenses
No solution is
derived from
meeting
CEO discloses
about potential
bankruptcy
CEO decides to
meet VP s 3
times a week
End

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Brands affecting CDL
TrackR is wearable tech, and there are many competitors involved. Some of them are:
Proteus Discover
It is a digital medicine made of ingestible sensors,
wearable sensor patch and application on mobile
phone
Neurotech Innovator of in-home EEG setups
Athos
Wearables health technology that comes in form
of clothing
Atlas Tracking
Use Body sensing technology for exercise
monitoring
Matrix Powerwatch 2
Top competitor in thermoelectric energy
efficiency
The As-Is Principles
• Measurement of success in operations
• Exposure to report circulation which uses computer-based methods
• A vision towards the better-supervised company
• Make sure to improve their product sales
• Issues or ideas which would help in the project
• Meeting all the executives at least three times per week

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Persons/ Roles/ Actors Details
Skills, Concern and Attitude
Billy Bob – CDL CEO
• Skills - Founder of CDL
• Concern – Not able to manage employees and plan out the thing with facing potential
bankruptcy
• Attitude – Make efforts to increase the sales of TrackR and save the company from bankruptcy
I.T Vice President
• Skills – Creative mindset, web developers, critical thinking
• Concern – Inexperienced in handling big projects
• Attitude – Works hard and delivers a successful project
Finance Vice President
• Skills - Accounting, Calculations, stock knowledge
• Concern – Did not plan and is facing potential bankruptcy
• Attitude – Make sure that the sales of the company are increased
Marketing Vice President
• Skills – Good communication skills and market knowledge
• Concern – Unable to increase the sales of TrackR
• Attitude – Likes to try and implement new strategies to increase the sales
Human Resources Vice President
• Skills - Good communication skills and staffing
• Concern – Recruiting people
• Attitude – Excited to work on new projects
Manufacturing Vice President
• Skills – Knowledge of supply chain management and customer service
• Concern – production costs
• Attitude - Manage workforce in the warehouse and reduce production costs
Facilities Vice President
• Skills - Make sure to provide all the facilities
• Concern – Make end-user happy and satisfy with the product delivered.
• Attitude – Provide solutions and services

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Persona
Persona 1

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Persona 2

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Persona 3

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Use Case
User
CEO
IT VP
Finance VP
Human Resource VP
Facilities VP
Marketing VP
Manufacturing VP
Dashboard
Developer
Login
Authenticate
Create profile
Verfiy data
Display
Create Dashboard
Review Dashboard
Categorize
Compare data
Manage Dashbaord
Update
Logout
<<include>>
<<include>>
<<include>>

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One Cockburn Template for each interaction
Executive Dashboard Management Documentation Solutions
Use case #1 Request for information
Goal in context Obtain more information and solve doubt related to the
project
Scope and level Primary
Preconditions We have less information related to the executive
dashboard.
Success end condition Can clear the doubt of the requirements by solving RFI
Failed end condition Doubts will be not solved
Primary, Secondary Actors CDL, junior business analyst.
Trigger We have less information so decided to create RFI
Description Step Action
1 Create an RFI document
2 Ask CDL for doubts
Description Step Branching action
1a Include cover letter for the documentation
<<include>> cover letter
1b Document history for the project <<include>>
Document summary
Use case #2 Project management documentation
Goal in context Manage all the project schedule, milestone, and control of
the project
Scope and level Primary
Preconditions We are given the project of executive dashboard
Success end condition Manage all the project deliverables
Failed end condition Unable to manage all the project deliverables.
Primary, Secondary Actors CDL, junior business analyst.
Trigger Immediate start works on the management of the executive
dashboard.
Description Step Action
1 Manage the dashboard
2 Prepare the document
Description Step Branching action
1a Elicit technique for the documentation
<<include>> elicitation technique
1b Analysing the documentation <<include>>
document analysis
1c Assumption and constraints of the dashboard
<<include>> constraints and Assumptions.

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Use case #3 Login
Goal in context Able to access the dashboard
Scope and level primary
Preconditions The software should be open.
Success end condition Successful login
Failed end condition Login failed or an error message.
Primary, Secondary Actors Primary actor: user
Trigger Open the software and click login.
Description Step Branching action
1 Open software
2 Click login
Extension Step Branching action
1a Set user profile <<include>> set user profile
1b Check correct username and password
<<include>> verify
1c Display error if username and password is
wrong <<Extend>> display error
Trigger Open the dashboard and click login.
1 Open software
2 Click login
3 Review graph and compare
Extension Step Branching action
1a Understand the difference between market and
result <<include>> compare result
Use case #4 Log out
Goal in context Successful exit the dashboard
Scope and level Primary
Preconditions The dashboard is already logged in by the user.
Success end condition Logged out
Failed end condition Successful exit from the dashboard
Primary, Secondary Actors Primary user: User
Trigger Use dashboard software and click logout.
Description Step Action
1 Open software
2 Use dashboard
3 Click logout

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Gap Analysis
Focus Groups Current State Desired Future State Action Plans
Finance
Insufficient money
leading to potential
bankruptcy
Increase sales of
TrackR
Implementing
Dashboard
Time
Analyze and
understand data from
reports submitted by
Finance team
Reduce time analyzing
the data using a
dashboard
Build the Dashboard
Interaction
Difficult to meet all
the executives with
different schedules
All details which are to
be discussed is
present in the
dashboard
Develop the
dashboard for
employees
Decision Making
Tracking performance
of a single time is hard
Data tracking is
smooth which makes
decision making an
easy task
Implementing the
dashboard for
analyzing data
Data Transparency
Documents are not
accessible to all the
employees at one
point
Everyone can access
and analyze data at
the same time
Multiple users can
access a dashboard
Paper Based
Some of the details
are missed
Everything is online
and is accessible for
everyone
Developing the
graphical layout

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ER Diagram
Executive Dashboard – Data from TrackR Data Generator
A separate file also attached for a better view.

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DASHBOARD DESIGN
CDL is facing many problems currently, and fighting is to meet the market share. By having an executive
dashboard, it can assist CDL to understand the market share, performance of competitors and
investment details by which they can find a solution for the problems they are facing.
1. CDL Customers
This world map shows customers of CDL across the world. The blue dots represent customers of CDL.
By having this world map chart, CDL can get to know how countries their products are not being used
and can start marketing and selling in those places.
2. Annual Sales of Competitors
This clustered column chart shows annual sales of CDL and its competitors for 2016, 2017, 2018 and
2019. By seeing this data, CDL can compare with its competitors and change its marketing strategy for
the upcoming years.

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3. Product Pricing
This chart shows pricing details of CDL products, pricing details such as unit cost of production,
wholesale price, MSRP, monthly sales target and sales per year. By seeing the chart below, they can
increase the products that are being sold most and gain profits.
4. Sales
The clustered column chart below shows the number of quantities sold by competitors of CDL as we can
see Fitbit sold the maximum amounts compared to the other competitors. By having this data, CDL can
change their strategy in selling the products and gain profits.

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5. Production Cost and Profits
This chart shows how many products are being produced, production cost and unit selling price by
seeing this CDL can easily understand which product is giving maximum profits and which is giving loss
to the company. By changing their strategies, they can have maximum benefits than earlier.
6. Quantities sold by Month
The below graph shows the quantities sold on a monthly basis. This shows how to have the inventory
based on the quantities sold.

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3.Implementation of Dashboard
What is Agile?
Agile is one of the emerging methodologies. It is a process where the overall process is broken down into
multiple stages and managing it accordingly. It comprises various iterations, which involves endless
cooperation with all the stakeholders and continuous improvement at all iterations. By using Agile, the
changes can be accumulated at any stage of the project, which meets customer expectations. It gives us
a clear idea about what needs to be delivered and how it can be solved.
CDL is one of the capable companies that can accommodate the current emerging technology or
methodology, leading to company success. Training is provided to the employees on how to
implement Agile methods, which helps them to integrate the changes as and when the customer
expectation and needs replacement.
Benefits gained in the process of learning Agile Concepts to employees:
• Fast Moving
• Flexible
• Knowledge Transfer
• Teambuilding
• Communication Skills

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Implementation Process:
The below phases explain how the process leads to the success of the project, and stakeholders will
have an idea about the overall process.
Phase 1: Research
The first step is to conduct research and obtain maximum data necessary to find a solution for a given
problem. Data can be retrieved either by primary or secondary research, and it requires specific
techniques like Observation, Elicitation & Surveys to collect the statistics from stakeholders. The analysis
helps us to determine the Key Performance Metrics, which drives the company to success. SWOT can be
conducted to understand the competitor’s perspective and analyze its strength and weakness once the
research is undertaken to prepare and complete all the necessary Project Management documents for
the reference of the stakeholders.
Phase 2: Strategic Decision
Once all the related data is collected, the next step is to move ahead with the project scope and project
goal. Analyze the problem and identify the different alternatives to the problem. Find the best solution
which solves the problem. The tasks must be divided among team members, and everyone should work
teambuilding spirit. The project must be delivered within the timeline decided. Daily progress and
reports must be generated, which keeps the whole team and stakeholders updated. This maintains
peace among stakeholders and enhances communication.
Phase 3: Implementation
Once the goal and scope are decided, the next most significant part is implementation. Identify the most
critical performance metrics needed for the project to create a dashboard. The solution being
implemented should be compatible with all hardware and software. Essential training should be
provided wherever required, and tutorials will be present for reference.
Phase 4: Evaluation
In this phase, the solution will be evaluated and checks, whether it works competently & successfully.
The answer is verified with all metrics and factors, and finally, it will be considered a final solution for
the project.
Phase 5: Maintenance & Improvements
In the final phase, the dashboard is put into the real-time experience. It is tested and examined for any
errors and rectified if found any. Users will be asked for any ideas that may lead to a better version of
the dashboard. Feedback is essential to understand if a solution was successful or not.

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The Data Sources
The data collected is from CDL database. The below table provides us an insight
No Table name Description Authorized
1 Customer Details of the customers who are using a
dashboard
Marketing
2 Place Details of places where customers are Marketing
3 Invoices Invoice bills with complete details Marketing
Finance
4 Competitors Details of CDL’s competitor Marketing
5 DayReturns Details of daily return products Marketing
6 Feedback Details of customer feedback Marketing
7 DaySales Details of daily sales Marketing
8 DayCustomers Details od customers per day Marketing
9 Country Data about countries of customers Marketing
10 CustSat Details of status of customers Marketing
11 Terms Details of terms of use in Database IT
12 DayProducts Details of daily production log Manufacturing
13 ProvStates Details of customers province or state Marketing
14 UserDemographics Details of demographic information of
customers
Marketing
15 Products Details of products of CDL Marketing
Manufacturing

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4.Client Project Plan
Detailed Project Plan
Project
Phase
Needs Background Actions Deliverables
Initiation Define and Validate
the Change
Identify strengths and weaknesses in the
Present environment and history of the CDL, which
occurred and defined change clearly and commonly, which
adds value to the organization.
▪ Study Project Overview
▪ Collection and appropriate
planning of actions based on
findings
▪ SWOT Analysis
▪ Project Charter
Planning Create
Implementation Plan
Determine which components of the change comply or are
committed and identify the frame of reference for the
objectives.
▪ Identify the objective/metrics and
best approach possible
▪ Prioritized tasks with resource
assignments
▪ Build a project road map
▪ Create Change Management
Action Plan
▪ Scrum Regular Sessions
▪ Project Schedule
▪ Resource Plan
▪ Issues Log
▪ Risk Register
▪ Weekly progress
meetings
Execution Build Executive
Dashboard
Decide 6 Key performance indicators as per the business
requirements and create the Dashboard in Power BI.
▪ Install PowerBI
▪ Build Executive Dashboard
▪ Training coaching and mentoring
▪ Fully Functional
Executive Dashboard
Monitor and
Control
Develop
Reinforcement
Strategy
Monitor a developed Execute Dashboard and solutions
with performance measures and communicated
expectations
▪ Assess the task with the metrics ▪ Metrics for
measuring
performance
Close-down Sponsors' Adoption
and Use Guide
Delivered to a client an Executive Dashboard and to
ensure the effective execution and leverage the change.
▪ Define Purpose of the plan
▪ Recommendations
▪ Adaption and
Utilization Guide

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Resources needed to implement the Dashboard
▪ PowerBI Pro License for web-based implementation
▪ Administration login
▪ Data Source file (TrackR DataGen.accde)
▪ A web page to publish a report
https://www.tutorialspoint.com/power_bi/images/publish_to_web.jpg
Suggestions for possible future analysis and development activities
▪ Can upgrade to PowerBI Premium if data set size and frequency of data refresh increases.
▪ Hold regular meetings with the VP’s, updating about the change.
▪ Data on Facility, HR and Manufacturing be aggregated, presenting more diverse information.
▪ Develop a dashboard, which will keep track of which users accessed the dashboards and how
many times.
▪ Perform regular data backups to avoid database crashes.

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5.Measuring Success
Risks to the Executive Dashboard project
Identified Risk Impact Mitigation Action 1 Mitigation Action 2
Server down High Perform a periodical
check on server
status
Use cloud-based
services
Performance Risk Medium Use of powerful
computers
Daily backups
Increase number of
users or workload
need
Low Upgrade with
PowerBI Premium
Limit the usage of
workload per need
Lack of employee
engagement
Medium Provide training to
employees
Ensure adequate
support to the
employee affected by
the change
Budget High Hold a meeting with
the stakeholders and
convince them
Cheaper Alternative
than PowerBI
Probable benefits of the Executive Dashboard
1. Effective Collaboration – As the reports are transited into a dashboard by each VP's, it's easier for
Billy Bob to look at and collaborate with the different department's VP at the same time and make
crucial business decisions.
2. Paperless Finance Report – Previously, the finance reports were published monthly on papers,
but now it's easy to view a Dashboard and reflect any change made.
3. Easily understandable – Compared to numbers, the dashboard can show a glimpse of the reports
through visual charts, diagrams or graphs that are easy to understand, saving time.
4. Quick Access – As the Executive Dashboard is web-based, it can be accessed anytime, anywhere
and any day.
5. Measure Performance – As the dashboard is on one page, it's easier for Billy Bob to measure each
department's performance against the established goals and make future enhancement.

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Assumption Made
1. By hiring an IT specialist, we will manage the executive dashboard.
2. CDL is willing to welcome new ideas and strategies to gain more profit.
3. The company is using Power BI to generate graphs and reports.
4. There are VP in the company, and we have divided them according to their functionality.
a. Marketing, Finance and HR
b. Facilities VP
c. IT VP and Manufacturing VP
5. CDL has created its portal, and each VP’s have their own unique ID for logging into the system.
6. The development team had their training for research.
Breakdown content
Log in with ID & Password
Select Graph or Chart
Chart Information on the Screen
Check the chart or graph
Back to the main page
Click another chart or graph
Check the chart
Zoom In
Zoom Out
Back to the main page
Check all chart with data
Select and repeat the task
Logout

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Pseudo Code
PROGRAM Executive Dashboard
DO Turn ON Computer
CASE OPEN Internet Explorer
IF Log IN CDL Website
Enter ID and Password
ELSE
Invalid Credential
END CASE
DO
SELECT Chart Type
IF Select Chart
Check the information
WHILE Check Information
Zoom IN Chart
Zoom OUT Chart
END WHILE
Click ON Main Page
END IF
Click Log out
END
END
6.Conclusion
In conclusion, after successfully implementing every change, the CDL will experience a great new
experience. Details will be to the point, and the report will be generated daily. So, CDL will have a decent
idea about where their business in standing in the current market. There will get fewer errors on the
report as they are generated automatically through the dashboard. This will improve their performance
and productivity as well. Billy bob can access all the operations and view all the details. If used properly,
it can bring CDL back on business and help grow the company eventually.

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References
Figure 2f from: Irimia R, Gottschling M (2016) Taxonomic revision of Rochefortia Sw. (Ehretiaceae,
Boraginales). Biodiversity Data Journal 4: E7720. https://doi.org/10.3897/BDJ.4.e7720. (n.d.).
doi:10.3897/bdj.4.e7720.figure2f
A comprehensive guide on agile methods for modern software development. (2019, May 02). Retrieved
June 18, 2020, from https://www.peerbits.com/blog/agile-software-development.html
Traveler Persona Example. (0001, January 02). Retrieved from
https://qwertyu12.xtensio.com/edit/j6j0ssnp