Resurrection of the Liaison
•Als PPTX, PDF herunterladen•
0 gefällt mir•65 views
During FY 19 George A. Spiva Library formed a committed to rebuild and enhance our Liaison Program. Here about the initiatives that resulted in a more robust involvement by faculty in the department allocation and collection management process, increase usage of library services, small scale OER implementation successes and enhanced librarian/faculty collaboration.
Empfohlen
Empfohlen
Weitere ähnliche Inhalte
Was ist angesagt?
Was ist angesagt? (17)
Ähnlich wie Resurrection of the Liaison
Ähnlich wie Resurrection of the Liaison (20)
Kürzlich hochgeladen
Kürzlich hochgeladen (20)
Resurrection of the Liaison
- 1. Resurrection of the Liaison Presented by Amber Carr, Nancy Crabtree and Kayla Reed
- 2. Missouri Southern State University and the George A. Spiva Library Missouri Southern State University (MSSU) is located in Joplin, Missouri with a population of 50,789 MSSU has four schools with nearly 140 academic programs leading to both undergraduates and graduates degrees, and an enrollment of over 6,000 students MSSU has an estimated 200 faculty members Medium-sized academic library, MOBIUS Consortium member Sierra (ILS), Summon (discovery tool), Intota (ERM), LibGuides, and A-Z Database list Over 20 different collections stored in a four-floor building Over 360,000 items in various formats (books, periodicals, microforms, and multimedia)
- 3. Background July - Summer 2018- Collection management No weeding/review procedures in place for main collection No liaison procedures- Liaisons “helped” with purchasing and nothing else.
- 4. Where we started Liaison program? What liaison program? This Photo by Unknown author is licensed under CC BY-NC-ND.
- 5. Focus Group Students said in focus group: Faculty recommendations matter A group of Honors students got together to voice their opinions of the library. One big takeaway was that many students were unaware of even basic services. Students also stated that they were more likely to use resources recommended by faculty. This demonstrated a need for enhanced and consistent communication with faculty. How do we reach out to our faculty? Liaisons!
- 6. Literature Review Librarians began to look for literature on Liaisons – What do others do? Tennant, M. R., Butson, L. C., Rezeau, M. E., Tucker, P. J., Boyle, M. E., & Clayton, G. (2001). Customizing for clients: developing a library liaison program from need to plan. Bulletin of the Medical Library Association, 89(1), 8. Dilmore, D. H. (1996). Librarian/Faculty interaction at nine New England colleges. Davis, H. (2018). Re-Framing Library Liaison Roles Around Research Collaboration. Re-think it 2018: Libraries for a New Age. Lewin, K. (2016). Taking library liaison faculty teams from good to great.
- 7. From literature, main goals developed: Main Goals: Expand level of librarian/faculty interaction. Heighten faculty awareness of library resources. Promote current and new services to faculty. Provide focused, subject specific customized services for faculty. Increase Librarians understanding of department needs.
- 8. Subject Librarian Responsibilities Communicate Initiate and maintain regular contact with assigned department Liaison See Suggested schedule for contact recommendation frequency Ensure that department faculty are aware of current services and resources Inform department faculty about new and current library services Invite and inform faculty to library events and trainings
- 9. Subject Librarian Responsibilities Educate Inform assigned departments of their turn in the Academic Program Review Cycle (found under Accreditation and Program review) and instigate conversation about reviewing library resources. Edit and maintain assigned departmental LibGuides. Promote these guides to assigned departments. Demonstrate library resources that would be useful to departments.
- 10. Subject Librarian Responsibilities Engage Aid Faculty in reviewing library resources for their department Receive and review allocation purchase requests Review department allocation requests in current library catalog Place item information in the correct form Submit to Administrative Assistant Review available syllabi for library materials. Provide updated suggestions as necessary
- 11. Library Liaison Program LibGuide http://libguides.mssu.edu/LiaisonProgram
- 14. Survey Results
- 15. Survey Results Do you tell your department liaisons about current and/or new library services? (i.e. Book a Librarian Consultations, Class Instruction, InterLibrary Loan, etc.)
- 16. Survey Results Do you feel you have a good understanding of the needs of the departments you serve?
- 17. Survey Results What, if anything, would you like your subject librarian to help you with? Creating a cohesive collection of reference materials for our program. Introducing and explaining available library resources for classes involving research
- 18. Event: Faculty Liaison Appreciation Event: Invite department liaisons To the library.
- 19. Event: Refreshments and gifts! Opportunity to promote new services and resources Demonstrations! 40% of department liaisons RSVP'd and most RSVP's attended
- 20. Projects (cont) Material review – When to replace, when to withdraw? Older or damaged materials would go to Technical Services, but unsure of what should and what should not be replaced, the cataloger reached out to the librarians. A procedure and a form were developed to allow librarians and depts to review materials and make decisions. Technical Services places materials On form, liaisons review their Subject areas and contact liaisons. May choose to replace, mend or Withdraw.
- 21. Projects (cont) Summer in the stacks How do we get faculty to weed their sections? Give them extra $$ $25 per hour up to 20 hours per department. Can be divided between faculty 2 initial departments that were up for review approached, both said Yes! Kinesiology English and Philosophy Start with lists from sections reviewed and sort by: Purchased or checked out in the last 10 years 10 years no checkouts No checkouts EVER
- 22. Summer in the stacks: That's a lot of books!
- 23. Totals: Over 3600 books pulled from the P's for English 3 total faculty members weeded 3 different sections At least 5-600 faculty pulled for being obsolete Kinesiology Subject Librarian removed 469 items with publication dates older than 10 years with ZERO checkouts from GV call number ranges 5 Faculty members pulled an additional 266 items deemed obsolete or no longer relevant to current curriculum
- 24. Lessons learned Areas to Improve Response rates – Feedback Different librarian outreach levels- are all librarians participating? Dept liaisons- What to do about stagnant liaisons? This Photo by Unknown author is licensed under CC BY.
- 25. Success additional faculty contacting librarians for instruction librarians attending department meetings more efficient ordering procedure for faculty formal weeding procedure established & faculty excited to participate increased knowledge by librarians of department needs "I wanted to thank you for all you have done personally for me, as well as the Kinesiology Department. You have developed a great relationship with our department!" Kinesiology Department Chair
- 26. Success Glad for this! I never realized that we could turn syllabi over for reference help. I'm afraid I may have to make use of that! Thanks for the visit and help with reserving a room. At this time everything is great. And, I REALLY appreciated the visit by my library liaison. It was so informative.
- 27. Future plans! OER aid in departments New Faculty – Reaching out early for each dept Faculty research aid Early ordering incentives Application process for additional allocation purchases- New depts./new faculty specific Evaluate Summer in the Stacks program Program review library narrative template Additional collection development policies Older material purchases
Hinweis der Redaktion
- Kayla
- Collection Management Committee a team of librarians and staff charged to update and create policies and procedures for collection development, maintenance including weeding. Weeding - Known problem but no plan to address it. There was no official weeding or review process or plan to create process Weeding would hopefully increase circulation of the main collection
- The librarians were assigned departments. Several Librarians have asked in the past, "what are we supposed to do?" Communication: Very minimal communication Once a year Librarians forwarded the allocations email from the Library Director to their department liaisons. Some would also forward new publication Allocations were not reviewed by the liaisons orders when straight to administrative assistant She was tasked with following up with questions print vs. Ebook Editions Hardback vs. Paperback Costs Lack of communication led to lack of: library awareness with collections, resources and services Support faculty relationships In the summer of 2018 Assistant Library Director asked to revamp the liaison program The Collection Management Committee had also discussed the liaison program Two members of the Collection Management team agreed to serve on a committee focused on the liaison program They joined forces and began Reviving the Liaison Program
- Fall 2017 – Focus group Goals: make faculty aware of library services and resources so they will use them and promote to students.
- Main article was from Tennant
- We determined the best way to communicate the newly revitalized Library Liaison Program to our Subject Librarians was via a LibGuide. After the LibGuide was created, the new program guidelines and goals were announced during our next Library Staff meeting with a viewing of the LibGuide. Librarians were very receptive of the details contained on the LibGuide especially the suggested communication timeline. http://libguides.mssu.edu/LiaisonProgram Along with the Communication Timeline found on the Subject Librarian Development page, the LibGuide contains: Guidelines for our Departmental Liaisons which our Subject Librarians were able to share in a flyer format during their first office visit with their departmental liaisons, The Collection Management Procedure for MSSU Departments undergoing departmental Review Library Services to be highlighted to faculty, and Email templates, form & survey links and handouts
- Templates – to try and make it as effortless and time consuming as possible. Emails Introductory to set up meeting Follow up to face to face including link to survey Allocation follow up introduce new process, including the Subject Librarians review order deadline included request form Offer support End of the Year Thank You Handout Listed the Subject Librarians Clearly outline the Subject Librarian RESPONSIBILITY and Department Liaison GUIDELINES Face to face interactions Flyers Swag bags Survey Guidelines language for Department Liaisons was intentional to inform or educate about position without making it feel like extra responsibilities. Guidelines > Responsibilities
- To determine if our program was successful 2 surveys were developed for assessment – one for Subject Librarians and one for Departmental Liaisons. The free version of Survey Monkey was used limiting each survey to 10 questions. All 8 Subject Librarians were asked to complete their survey fall 2018 and Spring 2019. Each of the Subject librarians were also tasked with requesting their departmental liaisons complete their surveys both of these time periods as well. We currently have 29 departmental liaisons serving 31 departments. All 8 Subject Librarians responded to the August 2018 survey. 7 of 8 librarians responded to the April 2019 survey. 14 Departmental Liaisons completed the August 2018 survey and 9 completed the April 2019 survey. A response rate of approximately 45% for survey #1 and 29% for survey #2. The survey questions were designed to measure communication and engagement between Subject Librarians and Departmental Liaisons
- We had a marked level of increase in communication between our Subject Librarians and their Departmental Liaisons. August 2018 survey which was administered a couple weeks before the revitalized Liaison Program was implemented showed that more than half our Subject librarians communicated 1 time or less with their departments. Eight months later all 7 Subject Librarians responded that they communicated with their departments 2 or more times.
- The number of Subject Librarians educating their departments about current and/or new library services nearly doubled.
- What we are most proud of is that all of our Subject Librarians now believe they have a good understanding of the needs of the departments they serve.
- While our departmental liaisons responses to the question: What, if anything, would you like your subject librarian to help you with? went from 3 requests for help to 0. This could be because fewer departmental liaisons responded to the second survey than the first but we like to think that our level of outreach and communication with faculty during the academic year provided the help needed. One of those outreach activities included our Departmental Liaison Appreciation Event
- Amber
- Amber
- Eng dept faculty Ferguson weeding Modern American Literature 2 carts of pulled books for withdrawal second cart is being recat for recreational reading
- Three categories: no checkouts ever, no checkouts in 10 years, checked out or purchased in 10 years Faculty mostly ignored lists- pulled directly from collection
- Response Rate Good but would still like a better response rate Are all librarians participating? Some are more out going and proactive about contacting departments Stagnant Liaisons Currently assigned by department chairs If lack of communication/engagement, would it be appropriate to ask department chair to ask for volunteers or assign a different liaison?
- Databases unused or unknown.