A Hosted Predictive Dialer is an outbound calling system which is managed by a third party service provider who takes care of all the services of this system.
Let's understand the reasons for choosing a hosted predictive dialer:
2. A predictive dialer is responsible for making outbound calls.
It automatically dials numbers from a list of contact
numbers and predicts all busy signals, disconnected calls and
answering machines.
Also, ensures multiple dials for a single agent so that agent
idle time can be utilized.
But a cloud-hosted predictive dialer eliminates the need for
physical hardware and equipment. Because a third party
service provider takes care of all needs.
3. The use of hosted
predictive dialers in
IT sector became
fast because of its
wide range of
benefits.
Let’s see the benefits of selecting a
cloud-hosted predictive dialer.
4. #1
Rapid Deployment
• Cloud-hosted predictive dialers are
easy and quick to set-up.
• It requires only an internet connection
to get started via a computer system or
even a mobile.
• A third party service provider takes
care of maintenance cost as well.
5. #2
Lower Costs
• Cloud-hosted predictive dialer does not
require any extra hardware. Hence, it
takes little cost to set-up.
• All technology upgrades are done by the
third party service provider without any
extra cost.
6. #3
Easy Integration
• Integration of CRM in predictive dialer helps
to organize customer information
efficiently.
• Also, this integration helps in real-time
synchronization of customer databases
based on call feedback and responses.
7. #4
Cloud Back-Up
• It provides uninterrupted access of data by
taking back-up.
• Data storage and retrieval facility are also
provided in these dialers.
• All the data is stored on cloud and
updated in real-time.
8. #5
Customizable
• Cloud-hosted predictive dialer can be
customized for any business size.
• Also, mangers can create customized
campaigns as per the tele-marketing or
business requirement.
9. #6
Flexibility
• Predictive dialer gives the functionality to
work from remote locations as well.
• It is accessible on multiple devices –
desktop, mobile or tablet.
10. About Us
6C Dialer provides Hosted Predictive Dialer, Hosted Call Center
Software Solutions, Voice Broadcasting Service and VoIP Service
for high performance Call Centers
To know more, please visit:
https://www.6cdialer.com
or call us at +1-833-333-9222,+44-800-088-5198
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