How to make a chatbot, how chatbot work, whats a webHook ? DialogFlow

1. Build your first ChatBot
Nadim GOUIA – Co-founder of
Contact : nadim.gouia@formalab.tn

2. What is a ChatBot?

3. A conversational Bot
 Understands user’s input
 Manages a conversation
 Answers

4. Some of the most common chatbots
• Climate Bot
• News Bot
• Booking Bot
• Item Suggestion Bot
• Finance Bot
• Customer Support Bot
• Pizza Ordering Bot

5. An Example ?

6. But Wait …
•I Am not expert in Artificial Intelligence

7. Me too … I’m not an expert in ...
 Artificial Intelligence
 Natural Language Processing
 Facebook Platform

8. However ...
• I can build really cool and advanced ChatBot.

11. How to connect
your bot?

14. Messaging
Applications APIs

16. Rich messaging

18. What do I need?

19. Natural Language Processing
APIs

24. Best practices
 Always announce it’s a bot
 Say hello and introduce it
 Handle common questions
 Have a help
 Start Small

25. Enough talking !!
Let’s build a bot

26. Step 1: Setting up your development
environment
• Let’s create a simple webserver with one webhook
endpoint. I’ll use Express.js.

27. Initialize your Node.js app
 npm init
 npm install express body-parser –save
 create a file called index.js
 start Express server listening to the port 3000

28. const express = require('express');
const bodyParser = require('body-parser');
const app = express();
app.use(bodyParser.json());
app.use(bodyParser.urlencoded({ extended: true }));
const server = app.listen(3000, () => console.log(‘Webhook server is
listening, port 3000’));
Index.js

29. Step 2 : Setting up a proxy server
with ngrok
> ngrok http 3000

30. Step 3 : Dialogflow integration

31. Step 4. Setting up Facebook
Application
• A Facebook public page, that you’ll connect with your bot.
• A Facebook Developer application, which will be connected
to your webhook server and your public page, and work as a
middleware between them.

32. A Parrot ChatBot
First, we have to install a request node package to be able to
send requests to Facebook :
 npm install -- save request
Second, we have to install Dialogflow node.js package, but
until now the Api.ai package is still working :
 npm install -- save apiai

33. Let’s add some code
const apiaiApp = require('apiai')(”Your token here");
const request = require('request');
/* For Facebook Validation */
app.get('/', (req, res) => {
if (req.query['hub.mode'] && req.query['hub.verify_token'] === 'wkhayenBot') {
res.status(200).send(req.query['hub.challenge']);
} else {
res.status(403).end();
}
});

34. Handling all messenges
app.post('/', (req, res) => {
if (req.body.object === 'page') {
req.body.entry.forEach((entry) => {
entry.messaging.forEach((event) => {
if (event.message && event.message.text) {
sendMessage(event);
}
});
});
res.status(200).end();
}
});

35. Send back a message
function sendMessage(event) {
let sender = event.sender.id;
let text = event.message.text;
request({
url: 'https://graph.facebook.com/v2.6/me/messages',
qs: {access_token: “access token"},
method: 'POST',
json: {
recipient: {id: sender},
message: {text: text}
}
}, function (error, response) {
if (error) {
console.log('Error sending message: ', error);
} else if (response.body.error) {
console.log('Error: ', response.body.error);
}
});
}

36. Thank you!
Nadim GOUIA
Co-founder of FormaLab
Nadim.gouia@formalab.tn