Novell Collaboration benefits are to increase productivity, manage information growth, and leverage investments and skills on Linux. Europe’s oldest luxury hotel group, Kempinski, uses Novell Collaboration tools to meet its IT needs.

1. Novell End-User Computing
®
Success Stories
Collaboration / Travel and Hospitality
July, 2010

2. Novell Collaboration Benefits
®
Impact Success Stories
• Avoid unnecessary travel expenses –
savings of $80K per year
5K employees
• Improve efficiency of employee
Increase interactions while centralizing corporate
productivity knowledge
• Enable real-time collaboration – more 11K PCs
efficient and transparent project
management 26K users
• Optimize file storage costs and ensure
Manage compliance with identity-driven 6K employees
information provisioning and tiering tools
growth • Improve decision making by keeping
information in sync
• Reduce software licensing costs and need
Leverage for diverse IT skills – reduce up to 80% by
investments consolidating NetWare servers FORTUNE 500
and skills on • Take advantage of open platforms – savings
Linux 40K users
of $800,000 by leveraging Xen virtualization
on OES-Linux instead of VMware
2 © Novell, Inc. All rights reserved.

3. Customer Success
Novell Collaboration
®
We selected Novell [over Red Hat and Windows] because
we've had a good experience with NetWare and Novell
150K users Open Enterprise Server is an excellent value. - May 2009
We needed to make the new university e-mail system more
attractive than Google Mail. GroupWise offered an attractive
®
interface and powerful functionality, with encrypted mailboxes
for users. We selected Novell ahead of Microsoft for its
40K users
openness and mixed source approach. - May 2010
Novell Open Enterprise Server works like a dream – even
people with no Linux experience have picked it up rapidly.
7K employees Training has been surprisingly painless. - Jul 2009
We simply could not afford the increased software and
hardware costs of a Microsoft [SharePoint] upgrade... Our
4K users Novell solutions paid for themselves immediately. - Jan
2010
By contrast with SharePoint, which required the service
provider to carry out even routine administration tasks, the new
solution [Novell Teaming] is considerably simpler and more
1K employees
cost-effective for Centrotherm. - Apr 2010
3 © Novell, Inc. All rights reserved.

4. 2010 Novell Pulse Buzz
2010 Novell BrainShare attendees quotes
“Novell Pulse makes “I like the collaborative editing--where
real-time collaboration different people are working simultaneously
more suitable for on documents from different places. That's
corporate users” wild--totally different from anything we're
- Fortune Magazine used to seeing”
“It gives security to what is otherwise
chaos. If you leverage information right, you
win. If you don't leverage it right, you'll be
“The premise is actually pretty cool. A out of business”
user in Novell Pulse can work in real-
time on a document simulta-neously
with a user on Google Wave. From the “I think it's going to replace e-mail. It will
Novell side, all security is managed and definitely be a very useful too”
maintained by Novell.”
- Rob Koplowitz, Forrester Research
“As a user of SharePoint, I like the
direction Novell Pulse is going in”
4 © Novell, Inc. All rights reserved.

5. Key Analyst Recognition
Novell Collaboration
®
Magic Quadrant for Social Software in the
Workplace, Oct 2009
Leaders’ quadrant, Forrester Wave™: Collaboration
Platforms, Q3 2009
“Novell Storage Manager and Dynamic Storage
Technology are well positioned to address
emerging challenges... The world must know about
this technology”, IDC, Doc # 216013, Jan 2009
Novell GroupWise: 55-65% lower cost of ownership
compared to other leading systems, Osterman
Research, Apr 2009
5 © Novell, Inc. All rights reserved.

6. Press Presence
Novell Collaboration
®
No matter which way you slice it, the future of the enterprise is
about collaboration. Because Novell leverages what Wave has
to offer while simultaneously providing the features the
enterprise really cares about, Pulse could be something to
keep an eye on. - Mar 2010
Teaming looks to have all of the capabilities an
enterprise environment would be looking for in an
Enterprise 2.0 collaboration platform giving easy access
to information. - Sep 2009
Novell File management suite: eWeek product to watch,
Feb 18, 2010
Groupwise 8: eWeek product to watch, Jan 5, 2009
Combined with a feature that makes licensing, account and
storage decisions, GroupWise 8 offers everything an IT
®
administrator looks for in a solid mail server. - Nov 2009
6 © Novell, Inc. All rights reserved.

7. Collaboration In Travel and Hospitality

8. Europe’s oldest luxury hotel group, Kempinski has built its reputation on principles
such as exclusivity and individuality. With hotels in Europe, the Middle East, Africa and
Asia, Kempinski needs effective collaboration among its 6,000 employees.
"Novell Teaming is helping us to create a corporate culture in which all employees
®
are part of a single community working together to run successful individual
businesses. Once there is a critical mass of information in Novell Teaming, we
expect the usage and benefits to grow exponentially.”
Challenge Solution Results
Enable collaboration and Novell Teaming Simplified and accelerated
knowledge-sharing to corporate communication
support a planned expansion Partner: ID Integrated Data
from 57 to 111 properties SA, Novell Platinum Partner Reduced administrative
workload and costs
Enable greater efficiency in
management reporting and
communications
8 © Novell, Inc. All rights reserved.
Updated April 2010

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