Novell Collaboration benefits are to increase productivity, manage information growth, and leverage investments and skills on Linux. Yard-IT BV in the Netherlands and RBF Consulting in the U.S. are two organizations in the High Tech Services industry that use Novell Collaboration tools, such as Novell Teaming, Novell Open Enterprise Server, and others, to meet their IT needs.

1. Novell End-User Computing
®
Success Stories
Collaboration / High Tech and Professional Services
July, 2010

2. Novell Collaboration Benefits
®
Impact Success Stories
• Avoid unnecessary travel expenses –
savings of $80K per year
5K employees
• Improve efficiency of employee
Increase interactions while centralizing corporate
productivity knowledge
• Enable real-time collaboration – more 11K PCs
efficient and transparent project
management 26K users
• Optimize file storage costs and ensure
Manage compliance with identity-driven 6K employees
information provisioning and tiering tools
growth • Improve decision making by keeping
information in sync
• Reduce software licensing costs and need
Leverage for diverse IT skills – reduce up to 80% by
investments consolidating NetWare servers FORTUNE 500
and skills on • Take advantage of open platforms – savings
Linux 40K users
of $800,000 by leveraging Xen virtualization
on OES-Linux instead of VMware
2 © Novell, Inc. All rights reserved.

3. Customer Success
Novell Collaboration
®
We selected Novell [over Red Hat and Windows] because
we've had a good experience with NetWare and Novell
150K users Open Enterprise Server is an excellent value. - May 2009
We needed to make the new university e-mail system more
attractive than Google Mail. GroupWise offered an attractive
®
interface and powerful functionality, with encrypted mailboxes
for users. We selected Novell ahead of Microsoft for its
40K users
openness and mixed source approach. - May 2010
Novell Open Enterprise Server works like a dream – even
people with no Linux experience have picked it up rapidly.
7K employees Training has been surprisingly painless. - Jul 2009
We simply could not afford the increased software and
hardware costs of a Microsoft [SharePoint] upgrade... Our
4K users Novell solutions paid for themselves immediately. - Jan
2010
By contrast with SharePoint, which required the service
provider to carry out even routine administration tasks, the new
solution [Novell Teaming] is considerably simpler and more
1K employees
cost-effective for Centrotherm. - Apr 2010
3 © Novell, Inc. All rights reserved.

4. 2010 Novell Pulse Buzz
2010 Novell BrainShare attendees quotes
“Novell Pulse makes “I like the collaborative editing--where
real-time collaboration different people are working simultaneously
more suitable for on documents from different places. That's
corporate users” wild--totally different from anything we're
- Fortune Magazine used to seeing”
“It gives security to what is otherwise
chaos. If you leverage information right, you
win. If you don't leverage it right, you'll be
“The premise is actually pretty cool. A out of business”
user in Novell Pulse can work in real-
time on a document simulta-neously
with a user on Google Wave. From the “I think it's going to replace e-mail. It will
Novell side, all security is managed and definitely be a very useful too”
maintained by Novell.”
- Rob Koplowitz, Forrester Research
“As a user of SharePoint, I like the
direction Novell Pulse is going in”
4 © Novell, Inc. All rights reserved.

5. Key Analyst Recognition
Novell Collaboration
®
Magic Quadrant for Social Software in the
Workplace, Oct 2009
Leaders’ quadrant, Forrester Wave™: Collaboration
Platforms, Q3 2009
“Novell Storage Manager and Dynamic Storage
Technology are well positioned to address
emerging challenges... The world must know about
this technology”, IDC, Doc # 216013, Jan 2009
Novell GroupWise: 55-65% lower cost of ownership
compared to other leading systems, Osterman
Research, Apr 2009
5 © Novell, Inc. All rights reserved.

6. Press Presence
Novell Collaboration
®
No matter which way you slice it, the future of the enterprise is
about collaboration. Because Novell leverages what Wave has
to offer while simultaneously providing the features the
enterprise really cares about, Pulse could be something to
keep an eye on. - Mar 2010
Teaming looks to have all of the capabilities an
enterprise environment would be looking for in an
Enterprise 2.0 collaboration platform giving easy access
to information. - Sep 2009
Novell File management suite: eWeek product to watch,
Feb 18, 2010
Groupwise 8: eWeek product to watch, Jan 5, 2009
Combined with a feature that makes licensing, account and
storage decisions, GroupWise 8 offers everything an IT
®
administrator looks for in a solid mail server. - Nov 2009
6 © Novell, Inc. All rights reserved.

7. Collaboration In High Tech and Professional
Services

8. Based in the Netherlands, Yard-IT BV is a fast-growing systems integrator and provider
of hosted IT solutions. With a focus on small and mid-sized companies, Yard-IT delivers
solutions that ensure high productivity and security for its customers, at low cost.
"By making it easier to find and share information, Novell Teaming improves
®
efficiency, reduces administrative effort and enables employees to maximize the
value of their knowledge. It also helps to solve problems, because users can
contribute to discussions even if they are not physically in the same location."
Challenge Solution Results
Provide a cost-effective way Novell Teaming Deployed Novell Teaming
to collaborate both internally as a managed service to
and with their supply-chain Also:
partners – Boost productivity of its
SUSE Linux Enterprise
®
customers
Server
– Avoid need to invest in
new software licenses,
infrastructure and
administration skills
8 © Novell, Inc. All rights reserved.
Updated May 2010

9. New customer
RBF Consulting is one of the most prominent, award-winning planning and civil
engineering consulting firms in the United States. It employs 600 consultants across 15
locations.
"With increased visibility among our various users, Novell Teaming has improved
®
decision making processes and helps prevent costly mistakes throughout the life-
cycle of projects."
Challenge Solution Results
Keep all employees, external Novell Teaming Enabled true real-time
consultants and clients collaboration among multiple
informed throughout the life- Novell Open Enterprise parties
cycle of each project Server
Set the foundation to offload
Also: an estimated 80 percent of
Novell ZENworks™ its data to less expensive
storage devices
SUSE Linux Enterprise
®
Server
Partner: GDS2
9 © Novell, Inc. All rights reserved.
Updated April 2010

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