1. 10 February 2011 High: 11.2% Average: 3.9% Low: 0.4%

2. Transformed Care System 10 February 2011 dunnhumby Nordic; Presentation March 17/18 Universal Services Information and Advice – including self-funders Community Offer – social capacity Health Services Opportunities for work and education Welfare Rights Advice Targeted Interventions Equipment and Aids to daily living and Telecare Products Intermediate Care and Re-ablement Supported Housing DFGs/ Adaptations Care and Repair Falls clinics and other Care and Support Eligibility Threshold Assessment and Care Management Choice and Control Direct payments Supply Commissioning the right range of services Macro and Micro procurement Contracts and Spot Purchasing Cost and Volume of supply

5. Big Society – Creative care – The Third Sector What capacity have communities to set up services for themselves? “ The luncheon club run by the council poor outcomes – the luncheon club run by the community positive outcomes” Social Enterprise – the new Third Sector – the same challenges Creative care – focus on outcomes and cost

6. Choice or Affordable Choice? Having your own accommodation – but in a housing scheme Having your own staff – but at rates determined by the council