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Copyright NGA Human Resources. All rights reserved.
Navigating the SAP HR technology
landscape
1
2 15 May 2013
Copyright NGA Human Resources. All rights reserved.
Introducing NGA Human Resources
2
You know us under different names
• Europe: ARINSO International
• UK: Northgate, Rebus HR or Peterborough Software
• Australia: Neller
• US: Convergys HRM
Previously NorthgateArinso
Now NGA Human Resources
Copyright NGA Human Resources. All rights reserved.
NGA by the Numbers
3
6m+employees served on NGA-
installed HR systems
Over 150 HR BPO customers
Working with
8,500employees in 35 countries
1,000+HR system implementations
523m £835m $ FY2013 revenue
100+
Providing HR &
Payroll services in
8
HR
platforms
on which
NGA can
deliver HR
services251 out of 5
of Fortune 500 companies
countries
languages
spoken in our
HR service
delivery centers
Let’s Make HR Work — Better
4 15 May 2013
Copyright NGA Human Resources. All rights reserved.
Navigating options: Where are we today?
4
Copyright NGA Human Resources. All rights reserved. 5
HCM landscape 3 years ago – “German Autobahn”
• One option: HCM from start to finish
• Built for speed
• Lots of engineering required
• Massive undertaking to build
• Few exits/options
• Pretty significant impact on crash
• Not for every car or driver
Copyright NGA Human Resources. All rights reserved. 6
HCM landscape today – “Swindon Roundabout”
• Fast & fluent
• Requires some confidence
• Start anywhere, go anywhere
• Options available: different ways of
getting there, at different speeds
• Deals well with complexity
• Less risk upon impact
Copyright NGA Human Resources. All rights reserved.
Car manufacturers seem
to love Hybrid...
7
... but what does it mean to HR technology?
Copyright NGA Human Resources. All rights reserved.
Cloud and OnPremise deployments for SAP
customers
8
Copyright NGA Human Resources. All rights reserved.
What are SAP doing…
9
Copyright NGA Human Resources. All rights reserved.
What are SAP doing…
10
Copyright NGA Human Resources. All rights reserved.
What are SAP doing…
11
15 May 2013
Copyright NGA Human Resources. All rights reserved.
Hybrid HR: combining delivery options
for maximum HR efficiency –
SuccessFactors
12
• Business Execution Suite
• Solution Portfolio
• NGA Experts by Product
• Implementation
• Industry Recognition
Copyright NGA Human Resources. All rights reserved.
SuccessFactors – SAP Cloud
13
Any successful organization needs
actionable analytics that provide
key business data, benchmarks
and best practices.
To maximize the output of your HR
assets, organizations need to align
human capital investments with the
strategy and needs of the
business.
SuccessFactors BizX incorporates
a next generation core HR system
tightly integrated with strategic
talent management processes.
SuccessFactors Business Execution Suite is a pure
SaaS HCM platform enabling organizations to drive real
business results by:
• ensuring organizational alignment
• optimizing people performance
• building competitive advantages with greater workforce
insights.
Integrated
Talent Management
Aligned people &
company strategy
Embedded Workforce
Analytics & Planning
Align Optimize Accelerate
Copyright NGA Human Resources. All rights reserved.
SuccessFactors – Solution Portfolio
14
OnPremise Solutions Cloud Solutions
Copyright NGA Human Resources. All rights reserved.
SuccessFactors – SAP Cloud
Get people working
on the right things
Find the right people
and make them great
Run the
business better
Align Optimize Accelerate
Employee Central
Goals Workforce
Planning
Performance Compensation Succession AnalyticsRecruiting Learning Jam
BizX Insights
Copyright NGA Human Resources. All rights reserved.
SuccessFactors - Implementation
16
NGA helps organizations get the most out of their SuccessFactors
solution - in the shortest amount of time - by leveraging
SuccessFactors’ world-class, purpose-built and proven
BizXpert implementation methodology.
Prepare Realize Verify Launch
Copyright NGA Human Resources. All rights reserved.
SuccessFactors – Industry Recognition
SuccessFactors BizX software is being
recognized for its Talent Management
functionality by multiple industry analysts
2013 – positioned as a leader in the Magic
Quadrant for Talent Management suites
by Gartner
2013 – ranked as a leader for its Performance
& Goals, Succession & Development and
Learning solutions by Forrester Research
2012 – named a leader for Recruiting, Learing,
Performance & Compensation by IDC’s
MarketScape report
15 May 2013
Copyright NGA Human Resources. All rights reserved.
Hybrid HR: combining delivery options
for maximum HR efficiency – SAP Fiori
18
• What is Fiori
• Who is it for
• Business Drivers & Market Trends
• Fiori Capability
• Implementation
Copyright NGA Human Resources. All rights reserved.
SAP Fiori – Who is it for?
• The Customer is…
• Existing SAP customer
• Looking to leverage existing investment in SAP
• Problems with usability and user productivity
• Mobilization plan and roadmap
• The Customer is talking about...
• Reducing transaction complexity
• Improving business user productivity
• Increasing user satisfaction
• Reducing cost
• Decreasing training time
• Looking for a role-based, homogeneous experience across a variety
of devices
19
Copyright NGA Human Resources. All rights reserved.
Business Drivers & Market Trends
20
SAP GUI
SAP Fiori
• Enables our customers to leverage their existing SAP investments by providing
instant value for all their employees.
Copyright NGA Human Resources. All rights reserved. 21
Business Drivers & Market Trends
Consumerization is Rapidly Redefining Enterprise Experiences
Copyright NGA Human Resources. All rights reserved.
Business Drivers & Market Trends
22
SAP Fiori - Keeping Simple Things Simple
Copyright NGA Human Resources. All rights reserved.
SAP Fiori - Timesheet
23
Copyright NGA Human Resources. All rights reserved.
Fiori Capability
24
Copyright NGA Human Resources. All rights reserved.
Fiori Capability
25
Copyright NGA Human Resources. All rights reserved.
• Focus on rapid deployment of high quality solutions
• Early visibility of the solution
• Collaboration is key, closer engagement of the customer throughout all
implementation cycles
• The more custom the solution, the greater the engagement
• Combined Waterfall / AGILE approach - "best of both breeds"
Implementation
Prepare Configure UAT Go-live
Backlog /
Review
Modelling
Impleme-
tation
Test /
Review
15 May 2013
Copyright NGA Human Resources. All rights reserved.
Hybrid HR: combining delivery options
for maximum HR efficiency – SAP UI5
27
• What is SAPUI5
• Who you need?
• What are we doing at NGA…
• Implementation
Copyright NGA Human Resources. All rights reserved.
What is SAPUI5…
28
SAPUI5
• Looks better
• Feels better
• Scales better
Copyright NGA Human Resources. All rights reserved. 29
Who you need…
“…user interface design is no longer optional..”
Billy Hollis, Microsoft MVP
Technology is changing and so are the requirements of your employees.
With SAP’s new UI layer, companies are no longer just looking for developers with
the skills in the list, they’re looking for the right developers that build with their
focus on the usability and experience.
Human
Values
(Usability,
Experience)
Technology
(Feasibility)
Business
(Viability)
Copyright NGA Human Resources. All rights reserved. 30
What are we doing at NGA…
ESS/MSS Application built in SAP UI5
Copyright NGA Human Resources. All rights reserved. 31
What are we doing at NGA…
ESS/MSS Application built in SAP UI5
Copyright NGA Human Resources. All rights reserved. 32
What are we doing at NGA…
ESS/MSS Application built in SAP UI5
Copyright NGA Human Resources. All rights reserved. 33
What are we doing at NGA…
ESS/MSS Application built in SAP UI5
Copyright NGA Human Resources. All rights reserved. 34
What are we doing at NGA…
Project went live in 2013 rolled out to 52 Countries
Copyright NGA Human Resources. All rights reserved. 35
Implementation…
Traditionally, screens (as well as apps) were built in SAP and pushed to the Portal,
defined as an inside-out application. SAPUI5 works the other way. Developers
build outside SAP and go in, as outside-in applications.
Working in collaboration, applications can be rapidly built through prototyping.
Copyright NGA Human Resources. All rights reserved. 36
Implementation…
SAP have evolved ASAP to give governance which demonstrates control
Copyright NGA Human Resources. All rights reserved.
EVALUATE DESIGN/BUILD TRANSFORM
Optimized HR
Organization
• Lower Cost of
Service Delivery
• Better Quality of
HR Data
• Higher Level of
Business Agility
How We Can Help
37
Current HR
Organization:
Business
Needs and
Goals
Workforce & Talent
Administration
Service Center Management
Payroll
Management
Technology Partners and Platforms
Application Maintenance
Build the right model to transform to people-critical
Determine your HR
technology
roadmap:
OnPremise, private
cloud, public cloud
Determine your HR
service delivery
roadmap:
in-house, shared
service, BPO or
BPaaS
Determine your
transformation
objectives & gap
Review your
objectives & drive
improvements
Copyright NGA Human Resources. All rights reserved.
How We Can Help: The NGA Advantage
Buenos Aires [S]
Saint Johns [L]
Jacksonville [P]
Dalian [S]
Granada [S] Hyderabad [S]
Kochi [S]
Manila [S]
Birmingham [P]
38
Global Service Delivery Network
NGA has 30+
service delivery
points, including
7 Strategic Service
Delivery Centers,
enabling HR &
Payroll services in
100+ countries,
supporting
more than 25
languages, and
any currency.
Sydney [P]
Cincinnati [P]
Katowice [S]
Kuala Lumpur [L]
Budapest [L]
Aix [L]
local NGA office | [S] Strategic Delivery Center | [P] Premium Delivery Center | [L] Local Delivery Points
Sao Paulo [S]
50+ offices 7 strategic centers 4 premium centers 30+ delivery points
Copyright NGA Human Resources. All rights reserved. 39
How We Can Help: HR Consulting
 Global presence in 35
countries with local
consulting teams in 30
 Global delivery capability
across 100+ countries,
leveraging best practice
global processes with
localization
 Largest SAP HCM provider
with over 1,500 HCM
consultants globally
 Cloud integration
 40 years in HR
 Focus on HR, with unique
capabilities in global payroll,
HR and WFA
 20 years in SAP HCM
 HR technology with
euHReka and Preceda
 Proven expertise in HR
technologies including
SuccessFactors, Oracle,
PeopleSoft and Workday
 1,000+ HCM
implementations
 Recognized as a leader in HR
outsourcing (IDC and Everest
2011)
 Recognised as a leader in
Payroll BPO (Gartner 2012)
 Winner of SAP Pinnacle
Awards in 2006, 2008 and
2010
 Innovation by adding 10
countries to SAP’s global
payroll solution
Experience Recognition Capabilities
ThankYou
Contact Details
Andrew Martin
SAP Solution Lead UK
e. andrew.martin@ngahr.com
m: +44 7766 187947
40

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Navigating the SAP HR Technology Landscape

  • 1. Copyright NGA Human Resources. All rights reserved. Navigating the SAP HR technology landscape 1
  • 2. 2 15 May 2013 Copyright NGA Human Resources. All rights reserved. Introducing NGA Human Resources 2 You know us under different names • Europe: ARINSO International • UK: Northgate, Rebus HR or Peterborough Software • Australia: Neller • US: Convergys HRM Previously NorthgateArinso Now NGA Human Resources
  • 3. Copyright NGA Human Resources. All rights reserved. NGA by the Numbers 3 6m+employees served on NGA- installed HR systems Over 150 HR BPO customers Working with 8,500employees in 35 countries 1,000+HR system implementations 523m £835m $ FY2013 revenue 100+ Providing HR & Payroll services in 8 HR platforms on which NGA can deliver HR services251 out of 5 of Fortune 500 companies countries languages spoken in our HR service delivery centers Let’s Make HR Work — Better
  • 4. 4 15 May 2013 Copyright NGA Human Resources. All rights reserved. Navigating options: Where are we today? 4
  • 5. Copyright NGA Human Resources. All rights reserved. 5 HCM landscape 3 years ago – “German Autobahn” • One option: HCM from start to finish • Built for speed • Lots of engineering required • Massive undertaking to build • Few exits/options • Pretty significant impact on crash • Not for every car or driver
  • 6. Copyright NGA Human Resources. All rights reserved. 6 HCM landscape today – “Swindon Roundabout” • Fast & fluent • Requires some confidence • Start anywhere, go anywhere • Options available: different ways of getting there, at different speeds • Deals well with complexity • Less risk upon impact
  • 7. Copyright NGA Human Resources. All rights reserved. Car manufacturers seem to love Hybrid... 7 ... but what does it mean to HR technology?
  • 8. Copyright NGA Human Resources. All rights reserved. Cloud and OnPremise deployments for SAP customers 8
  • 9. Copyright NGA Human Resources. All rights reserved. What are SAP doing… 9
  • 10. Copyright NGA Human Resources. All rights reserved. What are SAP doing… 10
  • 11. Copyright NGA Human Resources. All rights reserved. What are SAP doing… 11
  • 12. 15 May 2013 Copyright NGA Human Resources. All rights reserved. Hybrid HR: combining delivery options for maximum HR efficiency – SuccessFactors 12 • Business Execution Suite • Solution Portfolio • NGA Experts by Product • Implementation • Industry Recognition
  • 13. Copyright NGA Human Resources. All rights reserved. SuccessFactors – SAP Cloud 13 Any successful organization needs actionable analytics that provide key business data, benchmarks and best practices. To maximize the output of your HR assets, organizations need to align human capital investments with the strategy and needs of the business. SuccessFactors BizX incorporates a next generation core HR system tightly integrated with strategic talent management processes. SuccessFactors Business Execution Suite is a pure SaaS HCM platform enabling organizations to drive real business results by: • ensuring organizational alignment • optimizing people performance • building competitive advantages with greater workforce insights. Integrated Talent Management Aligned people & company strategy Embedded Workforce Analytics & Planning Align Optimize Accelerate
  • 14. Copyright NGA Human Resources. All rights reserved. SuccessFactors – Solution Portfolio 14 OnPremise Solutions Cloud Solutions
  • 15. Copyright NGA Human Resources. All rights reserved. SuccessFactors – SAP Cloud Get people working on the right things Find the right people and make them great Run the business better Align Optimize Accelerate Employee Central Goals Workforce Planning Performance Compensation Succession AnalyticsRecruiting Learning Jam BizX Insights
  • 16. Copyright NGA Human Resources. All rights reserved. SuccessFactors - Implementation 16 NGA helps organizations get the most out of their SuccessFactors solution - in the shortest amount of time - by leveraging SuccessFactors’ world-class, purpose-built and proven BizXpert implementation methodology. Prepare Realize Verify Launch
  • 17. Copyright NGA Human Resources. All rights reserved. SuccessFactors – Industry Recognition SuccessFactors BizX software is being recognized for its Talent Management functionality by multiple industry analysts 2013 – positioned as a leader in the Magic Quadrant for Talent Management suites by Gartner 2013 – ranked as a leader for its Performance & Goals, Succession & Development and Learning solutions by Forrester Research 2012 – named a leader for Recruiting, Learing, Performance & Compensation by IDC’s MarketScape report
  • 18. 15 May 2013 Copyright NGA Human Resources. All rights reserved. Hybrid HR: combining delivery options for maximum HR efficiency – SAP Fiori 18 • What is Fiori • Who is it for • Business Drivers & Market Trends • Fiori Capability • Implementation
  • 19. Copyright NGA Human Resources. All rights reserved. SAP Fiori – Who is it for? • The Customer is… • Existing SAP customer • Looking to leverage existing investment in SAP • Problems with usability and user productivity • Mobilization plan and roadmap • The Customer is talking about... • Reducing transaction complexity • Improving business user productivity • Increasing user satisfaction • Reducing cost • Decreasing training time • Looking for a role-based, homogeneous experience across a variety of devices 19
  • 20. Copyright NGA Human Resources. All rights reserved. Business Drivers & Market Trends 20 SAP GUI SAP Fiori • Enables our customers to leverage their existing SAP investments by providing instant value for all their employees.
  • 21. Copyright NGA Human Resources. All rights reserved. 21 Business Drivers & Market Trends Consumerization is Rapidly Redefining Enterprise Experiences
  • 22. Copyright NGA Human Resources. All rights reserved. Business Drivers & Market Trends 22 SAP Fiori - Keeping Simple Things Simple
  • 23. Copyright NGA Human Resources. All rights reserved. SAP Fiori - Timesheet 23
  • 24. Copyright NGA Human Resources. All rights reserved. Fiori Capability 24
  • 25. Copyright NGA Human Resources. All rights reserved. Fiori Capability 25
  • 26. Copyright NGA Human Resources. All rights reserved. • Focus on rapid deployment of high quality solutions • Early visibility of the solution • Collaboration is key, closer engagement of the customer throughout all implementation cycles • The more custom the solution, the greater the engagement • Combined Waterfall / AGILE approach - "best of both breeds" Implementation Prepare Configure UAT Go-live Backlog / Review Modelling Impleme- tation Test / Review
  • 27. 15 May 2013 Copyright NGA Human Resources. All rights reserved. Hybrid HR: combining delivery options for maximum HR efficiency – SAP UI5 27 • What is SAPUI5 • Who you need? • What are we doing at NGA… • Implementation
  • 28. Copyright NGA Human Resources. All rights reserved. What is SAPUI5… 28 SAPUI5 • Looks better • Feels better • Scales better
  • 29. Copyright NGA Human Resources. All rights reserved. 29 Who you need… “…user interface design is no longer optional..” Billy Hollis, Microsoft MVP Technology is changing and so are the requirements of your employees. With SAP’s new UI layer, companies are no longer just looking for developers with the skills in the list, they’re looking for the right developers that build with their focus on the usability and experience. Human Values (Usability, Experience) Technology (Feasibility) Business (Viability)
  • 30. Copyright NGA Human Resources. All rights reserved. 30 What are we doing at NGA… ESS/MSS Application built in SAP UI5
  • 31. Copyright NGA Human Resources. All rights reserved. 31 What are we doing at NGA… ESS/MSS Application built in SAP UI5
  • 32. Copyright NGA Human Resources. All rights reserved. 32 What are we doing at NGA… ESS/MSS Application built in SAP UI5
  • 33. Copyright NGA Human Resources. All rights reserved. 33 What are we doing at NGA… ESS/MSS Application built in SAP UI5
  • 34. Copyright NGA Human Resources. All rights reserved. 34 What are we doing at NGA… Project went live in 2013 rolled out to 52 Countries
  • 35. Copyright NGA Human Resources. All rights reserved. 35 Implementation… Traditionally, screens (as well as apps) were built in SAP and pushed to the Portal, defined as an inside-out application. SAPUI5 works the other way. Developers build outside SAP and go in, as outside-in applications. Working in collaboration, applications can be rapidly built through prototyping.
  • 36. Copyright NGA Human Resources. All rights reserved. 36 Implementation… SAP have evolved ASAP to give governance which demonstrates control
  • 37. Copyright NGA Human Resources. All rights reserved. EVALUATE DESIGN/BUILD TRANSFORM Optimized HR Organization • Lower Cost of Service Delivery • Better Quality of HR Data • Higher Level of Business Agility How We Can Help 37 Current HR Organization: Business Needs and Goals Workforce & Talent Administration Service Center Management Payroll Management Technology Partners and Platforms Application Maintenance Build the right model to transform to people-critical Determine your HR technology roadmap: OnPremise, private cloud, public cloud Determine your HR service delivery roadmap: in-house, shared service, BPO or BPaaS Determine your transformation objectives & gap Review your objectives & drive improvements
  • 38. Copyright NGA Human Resources. All rights reserved. How We Can Help: The NGA Advantage Buenos Aires [S] Saint Johns [L] Jacksonville [P] Dalian [S] Granada [S] Hyderabad [S] Kochi [S] Manila [S] Birmingham [P] 38 Global Service Delivery Network NGA has 30+ service delivery points, including 7 Strategic Service Delivery Centers, enabling HR & Payroll services in 100+ countries, supporting more than 25 languages, and any currency. Sydney [P] Cincinnati [P] Katowice [S] Kuala Lumpur [L] Budapest [L] Aix [L] local NGA office | [S] Strategic Delivery Center | [P] Premium Delivery Center | [L] Local Delivery Points Sao Paulo [S] 50+ offices 7 strategic centers 4 premium centers 30+ delivery points
  • 39. Copyright NGA Human Resources. All rights reserved. 39 How We Can Help: HR Consulting  Global presence in 35 countries with local consulting teams in 30  Global delivery capability across 100+ countries, leveraging best practice global processes with localization  Largest SAP HCM provider with over 1,500 HCM consultants globally  Cloud integration  40 years in HR  Focus on HR, with unique capabilities in global payroll, HR and WFA  20 years in SAP HCM  HR technology with euHReka and Preceda  Proven expertise in HR technologies including SuccessFactors, Oracle, PeopleSoft and Workday  1,000+ HCM implementations  Recognized as a leader in HR outsourcing (IDC and Everest 2011)  Recognised as a leader in Payroll BPO (Gartner 2012)  Winner of SAP Pinnacle Awards in 2006, 2008 and 2010  Innovation by adding 10 countries to SAP’s global payroll solution Experience Recognition Capabilities
  • 40. ThankYou Contact Details Andrew Martin SAP Solution Lead UK e. andrew.martin@ngahr.com m: +44 7766 187947 40