HR Myth Busted: Cloud Applications Need Maintenance Too
Navigating the SAP HR Technology Landscape
1. Copyright NGA Human Resources. All rights reserved.
Navigating the SAP HR technology
landscape
1
2. 2 15 May 2013
Copyright NGA Human Resources. All rights reserved.
Introducing NGA Human Resources
2
You know us under different names
• Europe: ARINSO International
• UK: Northgate, Rebus HR or Peterborough Software
• Australia: Neller
• US: Convergys HRM
Previously NorthgateArinso
Now NGA Human Resources
3. Copyright NGA Human Resources. All rights reserved.
NGA by the Numbers
3
6m+employees served on NGA-
installed HR systems
Over 150 HR BPO customers
Working with
8,500employees in 35 countries
1,000+HR system implementations
523m £835m $ FY2013 revenue
100+
Providing HR &
Payroll services in
8
HR
platforms
on which
NGA can
deliver HR
services251 out of 5
of Fortune 500 companies
countries
languages
spoken in our
HR service
delivery centers
Let’s Make HR Work — Better
4. 4 15 May 2013
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Navigating options: Where are we today?
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5. Copyright NGA Human Resources. All rights reserved. 5
HCM landscape 3 years ago – “German Autobahn”
• One option: HCM from start to finish
• Built for speed
• Lots of engineering required
• Massive undertaking to build
• Few exits/options
• Pretty significant impact on crash
• Not for every car or driver
6. Copyright NGA Human Resources. All rights reserved. 6
HCM landscape today – “Swindon Roundabout”
• Fast & fluent
• Requires some confidence
• Start anywhere, go anywhere
• Options available: different ways of
getting there, at different speeds
• Deals well with complexity
• Less risk upon impact
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Car manufacturers seem
to love Hybrid...
7
... but what does it mean to HR technology?
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Cloud and OnPremise deployments for SAP
customers
8
12. 15 May 2013
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Hybrid HR: combining delivery options
for maximum HR efficiency –
SuccessFactors
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• Business Execution Suite
• Solution Portfolio
• NGA Experts by Product
• Implementation
• Industry Recognition
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SuccessFactors – SAP Cloud
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Any successful organization needs
actionable analytics that provide
key business data, benchmarks
and best practices.
To maximize the output of your HR
assets, organizations need to align
human capital investments with the
strategy and needs of the
business.
SuccessFactors BizX incorporates
a next generation core HR system
tightly integrated with strategic
talent management processes.
SuccessFactors Business Execution Suite is a pure
SaaS HCM platform enabling organizations to drive real
business results by:
• ensuring organizational alignment
• optimizing people performance
• building competitive advantages with greater workforce
insights.
Integrated
Talent Management
Aligned people &
company strategy
Embedded Workforce
Analytics & Planning
Align Optimize Accelerate
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SuccessFactors – Solution Portfolio
14
OnPremise Solutions Cloud Solutions
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SuccessFactors – SAP Cloud
Get people working
on the right things
Find the right people
and make them great
Run the
business better
Align Optimize Accelerate
Employee Central
Goals Workforce
Planning
Performance Compensation Succession AnalyticsRecruiting Learning Jam
BizX Insights
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SuccessFactors - Implementation
16
NGA helps organizations get the most out of their SuccessFactors
solution - in the shortest amount of time - by leveraging
SuccessFactors’ world-class, purpose-built and proven
BizXpert implementation methodology.
Prepare Realize Verify Launch
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SuccessFactors – Industry Recognition
SuccessFactors BizX software is being
recognized for its Talent Management
functionality by multiple industry analysts
2013 – positioned as a leader in the Magic
Quadrant for Talent Management suites
by Gartner
2013 – ranked as a leader for its Performance
& Goals, Succession & Development and
Learning solutions by Forrester Research
2012 – named a leader for Recruiting, Learing,
Performance & Compensation by IDC’s
MarketScape report
18. 15 May 2013
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Hybrid HR: combining delivery options
for maximum HR efficiency – SAP Fiori
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• What is Fiori
• Who is it for
• Business Drivers & Market Trends
• Fiori Capability
• Implementation
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SAP Fiori – Who is it for?
• The Customer is…
• Existing SAP customer
• Looking to leverage existing investment in SAP
• Problems with usability and user productivity
• Mobilization plan and roadmap
• The Customer is talking about...
• Reducing transaction complexity
• Improving business user productivity
• Increasing user satisfaction
• Reducing cost
• Decreasing training time
• Looking for a role-based, homogeneous experience across a variety
of devices
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Business Drivers & Market Trends
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SAP GUI
SAP Fiori
• Enables our customers to leverage their existing SAP investments by providing
instant value for all their employees.
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Business Drivers & Market Trends
Consumerization is Rapidly Redefining Enterprise Experiences
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Business Drivers & Market Trends
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SAP Fiori - Keeping Simple Things Simple
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SAP Fiori - Timesheet
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• Focus on rapid deployment of high quality solutions
• Early visibility of the solution
• Collaboration is key, closer engagement of the customer throughout all
implementation cycles
• The more custom the solution, the greater the engagement
• Combined Waterfall / AGILE approach - "best of both breeds"
Implementation
Prepare Configure UAT Go-live
Backlog /
Review
Modelling
Impleme-
tation
Test /
Review
27. 15 May 2013
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Hybrid HR: combining delivery options
for maximum HR efficiency – SAP UI5
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• What is SAPUI5
• Who you need?
• What are we doing at NGA…
• Implementation
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What is SAPUI5…
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SAPUI5
• Looks better
• Feels better
• Scales better
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Who you need…
“…user interface design is no longer optional..”
Billy Hollis, Microsoft MVP
Technology is changing and so are the requirements of your employees.
With SAP’s new UI layer, companies are no longer just looking for developers with
the skills in the list, they’re looking for the right developers that build with their
focus on the usability and experience.
Human
Values
(Usability,
Experience)
Technology
(Feasibility)
Business
(Viability)
30. Copyright NGA Human Resources. All rights reserved. 30
What are we doing at NGA…
ESS/MSS Application built in SAP UI5
31. Copyright NGA Human Resources. All rights reserved. 31
What are we doing at NGA…
ESS/MSS Application built in SAP UI5
32. Copyright NGA Human Resources. All rights reserved. 32
What are we doing at NGA…
ESS/MSS Application built in SAP UI5
33. Copyright NGA Human Resources. All rights reserved. 33
What are we doing at NGA…
ESS/MSS Application built in SAP UI5
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What are we doing at NGA…
Project went live in 2013 rolled out to 52 Countries
35. Copyright NGA Human Resources. All rights reserved. 35
Implementation…
Traditionally, screens (as well as apps) were built in SAP and pushed to the Portal,
defined as an inside-out application. SAPUI5 works the other way. Developers
build outside SAP and go in, as outside-in applications.
Working in collaboration, applications can be rapidly built through prototyping.
36. Copyright NGA Human Resources. All rights reserved. 36
Implementation…
SAP have evolved ASAP to give governance which demonstrates control
37. Copyright NGA Human Resources. All rights reserved.
EVALUATE DESIGN/BUILD TRANSFORM
Optimized HR
Organization
• Lower Cost of
Service Delivery
• Better Quality of
HR Data
• Higher Level of
Business Agility
How We Can Help
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Current HR
Organization:
Business
Needs and
Goals
Workforce & Talent
Administration
Service Center Management
Payroll
Management
Technology Partners and Platforms
Application Maintenance
Build the right model to transform to people-critical
Determine your HR
technology
roadmap:
OnPremise, private
cloud, public cloud
Determine your HR
service delivery
roadmap:
in-house, shared
service, BPO or
BPaaS
Determine your
transformation
objectives & gap
Review your
objectives & drive
improvements
38. Copyright NGA Human Resources. All rights reserved.
How We Can Help: The NGA Advantage
Buenos Aires [S]
Saint Johns [L]
Jacksonville [P]
Dalian [S]
Granada [S] Hyderabad [S]
Kochi [S]
Manila [S]
Birmingham [P]
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Global Service Delivery Network
NGA has 30+
service delivery
points, including
7 Strategic Service
Delivery Centers,
enabling HR &
Payroll services in
100+ countries,
supporting
more than 25
languages, and
any currency.
Sydney [P]
Cincinnati [P]
Katowice [S]
Kuala Lumpur [L]
Budapest [L]
Aix [L]
local NGA office | [S] Strategic Delivery Center | [P] Premium Delivery Center | [L] Local Delivery Points
Sao Paulo [S]
50+ offices 7 strategic centers 4 premium centers 30+ delivery points
39. Copyright NGA Human Resources. All rights reserved. 39
How We Can Help: HR Consulting
Global presence in 35
countries with local
consulting teams in 30
Global delivery capability
across 100+ countries,
leveraging best practice
global processes with
localization
Largest SAP HCM provider
with over 1,500 HCM
consultants globally
Cloud integration
40 years in HR
Focus on HR, with unique
capabilities in global payroll,
HR and WFA
20 years in SAP HCM
HR technology with
euHReka and Preceda
Proven expertise in HR
technologies including
SuccessFactors, Oracle,
PeopleSoft and Workday
1,000+ HCM
implementations
Recognized as a leader in HR
outsourcing (IDC and Everest
2011)
Recognised as a leader in
Payroll BPO (Gartner 2012)
Winner of SAP Pinnacle
Awards in 2006, 2008 and
2010
Innovation by adding 10
countries to SAP’s global
payroll solution
Experience Recognition Capabilities