This presentation will cover in detail the business case for hosting JD Edwards in the cloud. Hear from industry expert, John Bassett, CTO at GSI, Inc. During the presentation, John will address the following topics, comparing hosting to a more traditional in-house approach:
- Total cost of ownership (TCO)
- IT staffing and support costs
- Licensing costs
- Cost Predictability
- Security and compliance
- Scalability, performance and reliability
- Business continuity and redundancy
- System deployment
- System management, ongoing maintenance and upgrades
- Market adaptability, agility and innovation
The Business Case for Hosting JD Edwards in the Cloud
1. The Business Case for Hosting
JD Edwards In the Cloud
John Bassett, GSI
James White, Secure-24
2. Safe Harbor Statement
• Our discussion today may include information about our business and
experience that may be considered forward looking or highlight
examples of our relationships to other organizations. Our current
judgment about future plans or results reflects our current opinions
about the topics presented and are subject to change as risks and
opportunities are met.
• We thank you in advance for understanding that all financial and
customer information is presented for the purpose of this discussion
only and may not be used for any other purposes.
3. John Bassett
• Chief Technology Officer
• Global Systems Integration, Inc.
James White
• Vice President of Solution Architecture
• Secure-24
6. GSI Company Overview
JD Edwards EnterpriseOne & World
100% Satisfaction Guarantee
Oracle Platinum Partner
AppCare Managed Services
Functional, Technical & Development P3 Performance Practice
RapidReconciler
7. 7
Who is Secure-24
Industry Leading provider of JD Edwards, BI & Hyperion
» Other ERP practices include SAP, PeopleSoft, EBS
» US based Enterprise Application Hosting Organization
- As a hosting provider, we manage the infrastructure,
software, security & compliance of the environment
- Roughly 50% YOY growth
» Large customer base across
broad industries
» Highly compliant environments
» Oracle Center of Excellence – Oracle applications: JDE,
Hyperion & BI on engineered systems
22. 1. You’re uncomfortable releasing your critical
systems to an outside vendor
2. The technical complexity
of JD Edwards software can be overwhelming
3. Keeping up with the upgrades, patches, and
daily maintenance
is a headache
4. It’s hard to find (and keep) quality JD Edwards
resources, and it’s going to cost you
5. The application itself is complex and difficult
to manage
Challenges that will slow your business down…llenges that
will slow your business down…
23. You wouldn’t want your accountant doing your plumbing…
That’s not their area of expertise.
Application uptime and security is critical
to the success of your business. Critical
systems should be considered for hosting
with dedicated experts that are specialized,
certified and trained to utilize best practices.
An enterprise cloud provider can provide piece of mind and allow you to focus on your business and
application enhancements.
Leave it to the experts… it to the
experts…
24. The Scenarios That Lend to a Hosted
Model
You are currently facing performance
issues and require a stable environment
You are due for a major
upgrade
You are looking at a net/new JD
Edwards Implementation1.
3.
2.
4. You already have a hosted environment
and you are dissatisfied
25. The role of the Hosting Provider is to make your
life simpler.
• Installation of JD Edwards on hosted hardware and
data migration from the current system
• 24x7 Server and JD Edwards
application level monitoring and
alarming of environment
• Performance tuning recommendation
and remediation
• Take advantage of expertise in the VCA platform
• Troubleshooting
• Startup and shutdown scripts
What to Expect from Your Hosting
Provider
26. The benefits of using virtualization platforms such as VMware or
Oracle OVM
» Base systems deployed within 24 hours
» Capability to easily move to another provider or a
private in-house cloud environment
» Lower risk due to proven use cases of cloud
technology and application platforms
» Quickly scale environments to support growth,
cyclicality or acquisitions
» Rapid, unparalleled performance
» One vendor solution (Oracle all the way!)
Open Standards Based Architecture
27. Network & Security
Features Benefits
Segregated client
networks
(Firewalls/Switching)
Ensures client data is
properly segregated
and protected
Ability to tie in MPLS
and other WAN
technologies
Allows integration
with current network
for seamless access
to application
Intrusion detection
and prevention
(IDS/IPS)
Increases data
protection by actively
checking for and
blocking against
threats
28. • Industry standard certifications such as
SSAE16 SOC 1 Type II (formerly SAS70
Type II) provide a foundation for audits
and compliance
• Proper certifications for specific client
requirements such as SOX, PCI, ITAR,
HIPAA ensure that the hosted
environment meets corporate and
industry compliance standards
• Application certifications such at
Oracle partnership, VMware vCloud
certified, etc. ensure provider has
experience with audits related to your
specific applications
Compliance and Audit
29. • Has provider been in the industry
for long?
• Provides assurance that there is a
history
• Recent or pending acquisition?
• This can lead to changes in service levels during
the transition phases of merger or acquisition
• Check with reference clients
• Ensure that projects of similar size or
scope can be referenced
• Reach out to a research organization
• Check with an organization such as
Gartner or Forrester for their analysis
of the providers strengths and
weaknesses
Reputation & Risks
30. Managed Services approach to infrastructure and
application outsourcing will help:
» Reduce total cost of ownership
» Provide a predictable cost model
» Deliver greater service performance
» Track performance against SLA metrics
» Introduce rigorous process efficiency
» Maximize innovation and agility
» Deliver transparent ROI
» Gain greater security and compliance
Performance, Agility and Reliability
31. IDEX Case Study
IDEX – (IEX – NYSE)
• Diversified global company - specializing in fluid and metering technologies, health and
science technologies, dispensing equipment, and fire, safety and other diversified
products
• Complex environment
• Global Deployment
• 132 servers
• 5 instances
• 18 JDE Productions Environments
• 77 Databases
• 6,500+ users, 1,200 customer users
• 24/7 support
• Rapid Implementation – 5.5 months
• Under Budget and Ahead of Schedule
32. JDE Cloud9
• Managed hosting services
• Advanced proactive application monitoring using gTAC
• Expert JDE resources
• Infrastructure upgrades and updates
• Application, operating system and database administration
• Security management
• Storage and backup services
• 24/7 support
• Service level agreement
• SOC 1 type II compliance
• ITIL and COBIT processes
• Predictable monthly expense
33. Questions & Answers
John Bassett
877.474.4262 x703
John.Bassett@getgsi.com
James White
(248) 784-1021 x257
James.White@Secure-
24.com
Hinweis der Redaktion
Wayne
Business desire to be independent / self sufficient
Historical experience
Corporate IT policies
Impact of Sarbanes-Oxley / SOD
Dedicated resources / Priority from Information Technology
Technical complexity of Hyperion software
Release of System 9 / Product Integration
Service Oriented Architecture - Number of Servers / Services
Integration with Corporate IT Standards
Rate of change in platforms and software releases/patches
Physical servers vs. Virtualization
Microsoft Office upgrades
Operating system upgrades
Database upgrades
Identify management, single sign-on, etc.
Hyperion new releases and patches
Scarcity of qualified Hyperion technical resources
Lack of available / effective training
Long ”learning curve”
Cost of qualified resources
Employee turnover/ marketplace demand
Reliability / availability of Hyperion platform
“Time is of the essence”
“All hands on deck”
Predictable performance
Time to recover / change