Presentation from NCVO's Annual Conference 2011 on The Value of Intrafrastructure, a three-year England-wide initiative to support infrastructure organisations in plan, assess, improve and communicate their impact.

1. Speakers: Richard Piper Stephen Quashie Value of Infrastructure Programme, NCVO AM4 The value of infrastructure #NCVOAC

2. A three year England-wide initiative to support infrastructure organisations to plan, assess, improve and communicate their impact.

7. Where is your organisation now on impact? Red:- your organisation is not even talking about impact or outcomes, let alone evidencing, communicating and learning from them. Amber:- you have talked about your impact/outcomes and you capture your outputs but have struggled to capture information about your impact. Your plans are not always focused on intended impact and you’re not always good at communicating the difference you make. Green:- Your organisation knows a fair bit about impact and has found ways of capturing some evidence of outcomes and communicating your value. However, you want to see if there are ways of improving what you do.

9. ‘ We must not, in trying to think about how we can make a big difference, ignore the small daily differences we can make which, over time, add up to big differences that we often cannot foresee.’ Marian Wright Edelman

11. Develop Facilitating Learning Infrastructure Functions This functions map has been developed by National Council for Voluntary Organisations (NCVO) for the Value of Infrastructure Programme. It is based on PERFORM: the Outcomes Framework for Infrastructure. Also influenced by the ‘Engage, Develop, Influence’ Model of Infrastructure Function as developed by Growing up in the West Midlands (G:Up) Infrastructure Connect Influence Networking Collaboration Brokering Representation Promotion Direct Support Consultation Information Advice Guidance

13. capable people Infrastructure Impacts VIP Impact Framework dynamic sector strong organisations supportive external agencies Income Strategy Learning Leadership and Governance People Managing resources Communications Creating impact Sector income Sector strategy Cross sector learning Sector leadership People Sector resources Sector Communications Sector-wide impact Financial Support Commissioning Practices, Funding mechanisms People and Resources Roles and Responsibilities Creating Impact, Meeting Needs, supporting Innovation Communication and Consultation attitudes and perspectives knowledge and skills behaviours networks and relationships

21. VIP Tools 11 Tools to mix and match External Agency Case Study Template External Agency Dial External Agency Interview Sector Case Study Template Sector Dial Action and Review Grid Survey of Sector Organisations People Questions Internal Organisation Survey Organisation Case Study Template Organisation Dial

22. VIP Dials The difference between the readings Shows how much progress has been made

23. descriptors