Slides from a webinar broadcast on 17 September 2020

1. Introduction
________________
Claire Legg
NCVO
NCVO Risk
Webinar Series
in partnership with Zurich

2. Safeguarding
through Covid-19,
and beyond
________________
Marie Williams
Safeguarding Risk Consultant
Zurich Workforce Strategies
This deck is the property of Zurich and should not be reproduced or
copied.
NCVO Risk
Webinar Series
in partnership with Zurich

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About your host
Marie Williams, Safeguarding Risk Consultant
 Started my career as a Nurse – trained in London
 Police Officer for 10 years and specialised in the field of
safeguarding, child and adult protection
 Moved into Social Services where I worked as the safeguarding
adults manager for one of London's largest and most diverse
boroughs
 Joined Zurich in 2016 as the only safeguarding risk consultant
for not just Zurich but also the entire insurance industry
 Unique role and eclectic experience which Zurich and our
customers are benefiting from

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01 An introduction to safeguarding
02
Emerging safeguarding risks due to
Covid-19 lockdown
a) School
b) The workplace
c) When homeworking
d) Digital technology and online safety
03 Q&A and discussion
4
NCVO Risk Webinar Series: Safeguarding
Agenda

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An introduction to safeguarding

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01 An introduction to safeguarding
Everyone has the right to live in safety, free from
abuse and neglect
‘Safeguarding’ is the protection of that right for
vulnerable people
What is safeguarding?

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01 An introduction to safeguarding
A child:
“anyone under the age of 18 years old”
An adult at risk:
“a person aged 18 or over who is in need of care and support, (regardless of
whether they are receiving them), and because of those needs are unable to protect
themselves against abuse or neglect”
Who is a ‘vulnerable’ person?

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01 An introduction to safeguarding
 Abuse is the misuse of power and control that one person has over another
 Intent is not a deciding factor
 Abuse also includes failing to act
 Abuse can take place anywhere!
What is ‘abuse’?

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01 An introduction to safeguarding
Physical
Sexual
Psychological
Neglect & acts of omission
Financial
Discriminatory
Organisational
Types of abuse and neglect
1
2
3
4
5
6
7

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01 Introduction to safeguarding
 Online harm & social media
 Forced marriage
 Radicalisation and Extremism
 Sexual exploitation / CSE / HSB
 Modern slavery & trafficking
 Domestic abuse
 Female Genital Mutilation (FGM)
 Practices linked to culture, faith and beliefs
 Peer-on-peer abuse
 County lines
Extra special areas of concern
If extra special areas of safeguarding concern are not handled properly this can lead to a
significant issue.

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01 An introduction to safeguarding
Supporting documents
Understanding safeguarding
Understanding Safeguarding, that looks at a number of the most
common safeguarding challenges organisations are likely to
face.
It includes guidance on:
– Key terminology and definitions
– Emerging safeguarding risks
– Training, policies and procedures
– Defensible decision-making
– Whistleblowing
https://newsandviews.zurich.co.uk/expert-lab/comprehensive-
guide-safeguarding/
Safeguarding risk resource
Includes guidance on common challenges, emerging risk,
mitigating risk and safeguarding risks for charities
https://newsandviews.zurich.co.uk/risk-
guides/safeguarding-risk-resource/
The evolving safeguarding risk landscape
– A summary of some of the most important changes in
safeguarding legislation and statutory guidance
– An explanation of some common safeguarding
misconceptions
– A useful checklist to help organisations when drafting their
safeguarding policies
– A look at the support Zurich Municipal can offer, including
our Safer Schools App
https://newsandviews.zurich.co.uk/understanding-safeguarding-
legislation-policy-and-procedures-in-2019/

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Emerging safeguarding risks due to
Covid-19 lockdown

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02 Emerging safeguarding risks
School’s out for… Covid-19
 Locked up in lockdown…
 Change fatigue – ‘taught by the fraught’!
A) School

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02 Emerging safeguarding risks
School’s back in session…
 Lockdown syndrome - a holistic degradation of self
 Hockey Cockey?
 The vulnerable and the disadvantaged
 Holiday hunger
 Hidden harm
 “Help! I’m not ready to go back to school yet!”
A) school
but not as we know it

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02 Emerging safeguarding risks
 Workplace Harassment
– A hate crime?
 Childcare in the Workplace
– A BIG no!
B) The workplace

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02 Emerging safeguarding risks
 The balance of work with childcare & home schooling
 Other areas of safeguarding risk which may not be obvious
– Domestic abuse
– Child on parent violence
– Mental health
– County lines
C) When homeworking

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02 Emerging safeguarding risks
 Rise in screen time = rise in safeguarding risk
 Livestreaming - the riskiest online activity!
 Gaming & gambling
 How to improve online safety? A personal guide:
– Make your home safer
– Make your devices safer
– What apps are being used under your roof?
– Talk, talk, talk!
– ‘How to’? www.oursafetycentre.co.uk
D) Digital technology and online safety

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Q&A and discussion
Thank you for your time

19. Please use the QR code or link to the right to select one of the two
charities and Zurich Community Trust will donate £24,000, divided according to the number
of tokens (or votes) each charity receives throughout our 2020 calendar of events.
You decide!
Vote Now!Which charity will you
choose?
Since 1973 Zurich Community Trust has donated over £90 million to
charitable organisations across the UK and overseas.
Who decides how the donations are split?
Zurich Municipal continues to work with Zurich Community Trust, Zurich’s UK charitable
arm in the UK, by supporting two charity partners Dementia UK and Place2Be.
With Covid-19, the Trust has increased its support to help them through difficult times as
demand for their services has increased whilst income is falling.
Dementia UK provides specialist support for families through their Admiral Nurse service
and children’s mental health charity, Place2Be, works in schools with pupils, their families
and staff.
Thank you for your support.
zurins.uk/token