This document discusses involving people who use services in the design and delivery of those services. It summarizes a conference on sharing power through coproduction that featured several speakers. The conference addressed amplifying the user voice, providing a blueprint for meaningful beneficiary involvement across the third sector, and empowering organizations to operate differently through culture change and risk management. Useful resources on coproduction and improving user involvement were also shared.
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B5: Sharing power: Involving people who use services in their design and delivery
1. SHARING POWER: INVOLVING
PEOPLE WHO USE SERVICES IN
THEIR DESIGN AND DELIVERY
CHAIR
REBECCA YOUNG
POLICY OFFICER, NCVO
SPEAKERS
JIM FIELDER
PROGRAMME LEAD, TERRENCE HIGGINS TRUST
KATE PIEROUDIS
COPRODUCTION DEVELOPMENT MANAGER,
SOCIAL CARE INSTITUTE FOR EXCELLENCE
LAURA ABLE
STEERING GROUP MEMBER, SCIE
COPRODUCTION NETWORK
MATTHEW HARDWICK
STRATEGIC RISK CONSULTANT, ZURICH
Headline
sponsor:
Lead
sponsor:
Dinner
sponsors:
Drinks
sponsor:
5. Amplifying our user
voice
A blueprint for meaningful beneficiary
involvement for the whole third sector
Jim Fielder
Living Well Programme Lead
jim.fielder@tht.org.uk
15. USEFUL RESOURCES
• Co-production, what is it? Guidelines and tips (the Win Win alliance - Disability
Rights UK, Shaping Our Lives, NSUN and CHANGE, 2019).
• Co-production in social care: what it is and how to do it (social care institute for
excellence).
• Think local act personal developed a self-assessment framework.
• Coalition for collaborative care developed a series of seven steps to help people
embed coproduction in their work.
• The value of lived experience in social change: the need for leadership and
organisational development in the social sector (Baljeet Sandhu, July 2017).
• Improving service user involvement (shaping our lives, 2017).
• NCVO Know How page signposting to more resources from Clinks, Homeless
Link, NESTA etc…
Everything we do in business involves some degree of risk; changing the ways we work, or expanding operations requires us to confront risks and challenge historical beliefs.