1. Who and What Do You Need to Know To Get Things Done?
2011 Congress of Neighborhoods
September 24, 2011 -- Session #2
Moderator: Tony Wilkinson, Panorama City Neighborhood Council
Speakers:
Jim Dantona, Chief of Staff, L.A. City Councilmember Tony Cardenas
Jay Beeber, Sherman Oaks Neighborhood Council
Lydia Grant, Sunland-Tujunga Neighborhood Council
Judith Daniels, Chatsworth Neighborhood Council
Program Description:
Every neighborhood will have similar people that you need to know. This session will cover many of them, beginning
with your councilmember's staff. You will learn how to contact the most important city departments directly for
service. (This is especially important with cutbacks to the 311 help line.) You will also learn that when push comes to
shove, elected officials control what happens. The Mayor, state Senators and Assemblymembers, school board
members and other elected officials have resources that can help you. Schools are central to the health of your
neighborhood. Learn how they work and how to work with them. Discover the power of community projects and the
art of co-sponsorship. Find other groups with whom you can partner. Finally, discover city systems that can help you:
the Early Notification System, the Council File system, and Zimas. Learn how and where to send your Board actions,
and how to file a Community Impact Statement.
Program Overview:
The program description is a capsule summary. Speakers will do their best to expand as much as possible on a wide
range of subjects within the time allotted. First each will speak, then the presenters will have a conversation about the
subjects, and finally there will be an opportunity for questions and answers from the room. This program includes
parts of topics that are covered in their own sessions elsewhere during this Congress, including outreach, volunteers,
community partnerships and online resources. Rather than a how-to for any given subject, this session will show you
how to build your own toolkit of contacts and skills.
Who Do You Need To Know?
The most important person to your neighborhood in city government is your elected City Councilmember. That is how
the system works. The most important people to know to present facts and community input to your Councilmember
are the people on that elected official's staff. You will find that at all levels of government, knowing how to work
constructively with staff is your most important tool. This is true for the Mayor, city departments, city boards and
commissions, school boards, county supervisors, and state and federal officials.
POLICE: LAPD's community policing has roots that go back to Chief Ed Davis. Your neighborhood is divided into
Basic Car areas. The Senior Lead Officer for each of those areas is an essential person to know. Community Police
Advisory Boards (CPABs) afford you access and influence over local policing. To find links to the Basic Car maps, go
to http://lapdonline.org/ and search the name of your LAPD Division.
FIRE: The LAFD operates the Community Emergency Response Team (CERT) program. This free training (http://
lafd.org/cert.htm) is a key to local emergency preparedness. (http://www.cert-la.com/)
PARKS: Know the Director and staff of your local recreation center. These parks often have meeting rooms that you
can use. They also can become partners in community events. Many staffed parks have a Park Advisory Board, which
provides you with additional opportunities for program input. (http://www.laparks.org/)

2. PLANNING: It takes some inquiry (try asking your city councilmember's land use staff person), but you want to get
to know your community planner. These people work with land owners and developers whose projects need
discretionary approvals. (These are the cases that come to your council's land use chair through the Planning Pilot
Project.)
There could be a very long list here. These are just starters. You will find the rest. However, there is one set of people
that you need to know that we CAN'T leave out.
YOUR OWN COMMUNITY: Staff people, city departments and other government entities want to work with you if
they are convinced that YOU know key people in your community. That's what the "neighborhood" in neighborhood
council is all about. You can't wait and hope that people will wander in to your monthly meetings. Get out and visit
OTHER people's meetings: school parents meetings, chamber of commerce meetings, the social meetings of religious
organizations, service clubs, political meetings (neighborhood councils aren't partisan, but people at political meetings
are already interested in government), social action gatherings like peace marches, anything you can think of! Go to
ground breakings, business openings, and cultural events. Every time people see a neighborhood council volunteer at
an event, you are advertising your "brand". Whenever there is a community issue, people will start to think of the
neighborhood council. "Out of sight, out of mind." You can't afford NOT to be out in your community on a regular
basis.
What Do You Need To Know:
Neighborhood councils are intermediaries that can help people in the community access city services and petition their
government. That means that YOU need to understand how the city is organized.
CITY OFFICIALS AND DEPARTMENTS: The quick guide to all city officials and departments is on the home page
of the city's main website (http://lacity.org). Select the unit you want from the drop-down boxes (under "Elected
Officials", "Boards & Commissions", or "Departments & Bureaus"), and then click GO in the box to the right of the
unit you selected. A few sessions browsing the results will give you a real leg up in understanding city government.
There are also groups of neighborhood council people who can help you learn the things you need to know.
PLANNING: For more information on planning, sign up with the neighborhood council group that oversees the
Planning Pilot Project, PlanCheckNC (http://plancheckncla.com/). Attend their monthly meetings on the second
Saturday of each month at 10 am at the Historic Downtown Outreach Center, 114 West 5th Street, Los Angeles, CA
90013.
The city Planning Department website has a wealth of useful information (http://cityplanning.lacity.org/). For a
great collection of city maps, click on "Maps and Stats" on the index on the left side of the pages and select "GIS Map
Gallery".
A companion planning site is the interactive system for retrieving planning cases maps and data. It is called ZIMAS
(http://zimas.lacity.org/). This session will show you how ZIMAS was used to help with an actual school-related
planning case.
WATER AND POWER: The neighborhood councils have a Memorandum of Understanding with the city's
Department of Water and Power. The MOU Oversight committee meets at 8:45 am on EVEN months at the
Hollywood Community Center, 6501 Fountain Avenue, Hollywood, CA 90028. DWP also maintains a web site for
neighborhood councils (http://www.ladwpneighborhoodnews.com). Since the MOU Committee is a city agency,
there is a separate private group for political action on issues like DWP rates. It's called simply the "DWP
Committee", and it meets at 8:45 am on ODD months at the same Hollywood location.
DWP has a government relations staff with three liaison staffers to handle local issues. To find out who serves your
area, click on "Contact Us" on the bottom of DWP's neighborhood council page and send DWP a message. Leave the
"Join mailing list" box checked and you will receive DWP's Neighborhood Newswire bulletins. The main DWP site
also has much useful information (http://www.ladwp.com/).

3. ALLIANCES: There are regional "alliances" of neighborhood councils that you can join to meet other NC people who
share some of your local concerns, and who can provide you tips on how to get things done. There is also the Los
Angeles Neighborhood Council Coalition (http://www.lanccoalition.org/). LANCC meets on the first Saturday of
each month at 10 am at the Hollywood Community Center, 6501 Fountain Avenue, Hollywood, CA 90028.
MEETINGS: Running effective meetings, where something is accomplished and everyone feels that they have had a
chance to participate, is central to your effectiveness. George David Kieffer, who at one time was President of the
Center for the Study of Democratic Institutions, believes that no matter what else you may do, people will judge you
by your meetings. His book is worth a read. (Kieffer, George David, The Strategy of Meetings, New York: Warner
Books, 1988 [originally published by Simon and Schuster] ISBN 0446390305)
COMMUNITY ORGANIZING: It isn't easy to awake people to their collective power to change their circumstances.
Even if your politics isn't very far left, you may still want to read the seminal work in this field by Saul Alinsky, whose
teachings have influenced generations of community and labor organizers, including Hillary Clinton and Barack
Obama. (Alinsky, Saul, Rules for Radicals: a pragmatic primer for realistic radicals, New York: Random House, 1971.
Vintage Books edition [reprint], ISBN 978-0-679-72113-0)
Broadcasting Your Message:
If a tree falls in the forest and no one hears it, did it make a sound?
If your neighborhood council takes a position on a matter and you tell no one...?
A key problem in neighborhood councils is TELLING PEOPLE about positions that the council adopts. Someone
needs to set the resolution down in writing as soon as it is taken and SEND it to all the people who may be affected.
For every proposed position, there should be a list of people to whom the council will send the results.
Many council positions will relate to pending city council legislation ("Council Files"). You find and keep track of
pending legislation through the Council File Management System that is operated by the City Clerk (http://
cityclerk.lacity.org/lacityclerkconnect/). It can be reached from a link on the city's home page. Your council can
also register to use the Community Impact Statement system, which can also be reached from a link on the city's home
page ("Neighborhood Resources -- Submit a Community Impact Statement (CIS)"). People who are authorized by
your Board can file a CIS on any Council File after your Board takes official action. Your CIS becomes part of the
official legislative record. You will also want to use the Early Notification system (a left-side link off the city home
page) to subscribe to city meeting agendas.
Other Online Resources:
EMERGENCY PREPAREDNESS: http://emergency.lacity.org/
CRIME MAPPING: http://www.crimemapping.com
COMMUNITY STATISTICS AND MAPPING: http://www.healthycity.org/
Tony Wilkinson