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Cssr naf phx infl bus community 7 8-098
1.
2009 Institute for
Staff Development Students Today, Leaders Tomorrow INFLUENCING THE BUSINESS COMMUNITY 1 BILL BRYAN CSSR 7/8/09
2.
3.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 3 OBJECTIVES
4.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 4 AGENDA
5.
What is it?
What does it look like in action? 0% PROFICIENCY What’s my current level of proficiency? How do I become more proficient? 1 Recognition 2 Understanding 3 Self-Assessment & Validation Specific Skill Practice 5 Integrated Skill Practice 6 On The Job Application EFFORT 100% TIME 4 Specific Skill Practice What capabilities do I need? Knowledge, Skill & Talent Acquisition & Shaping Process 2009 Institute for Staff Development © 2009 CSSR, Inc. All rights reserved. 5
6.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 6 GOALS & CHALLENGES
7.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 7 (1) DIMENSIONS OF DIFFERENCE
8.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 8 (2) DIMENSIONS OF DIFFERENCE (cont’d)
9.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 9 (3) DIMENSIONS OF DIFFERENCE (cont’d)
10.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 10 INFLUENCE STEP 1: UNDERSTAND COMMMITMENT
11.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 11 INFLUENCE STEP 2: IDENTIFY WHAT’S IN IT FOR THEM
12.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 12 (4) INFLUENCE STEP 3: CONDUCT STAKEHOLDER ANALYSIS
13.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 13 (5) INFLUENCE STEP 4: CONDUCT RESISTANCE ANALYSIS (A)
14.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 14 MOTIVATION/COMMITMENT FORMULA
15.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 15 (6) INFLUENCE STEP 4: CONDUCT RESISTANCE ANALYSIS (B) INFLUENCE-SUPPORT MATRIX Stakeholder Communication & Influence Planning SUPPORT HIGH LOW LOW INFLUENCE A C B D Advocate Detractor E F G I H
16.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 16 PERSONAL INFLUENCE
17.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 17 INFLUENCE STEP 5: UNDERSTAND WHAT MAKES PEOPLE TICK
18.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 18 INFLUENCE STEP 6: UNDERSTAND INFLUENCE ELEMENTS
19.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 19 INFLUENCE ELEMENTS (cont’d)
20.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 20 INFLUENCE STEP 7: BUILD & LEVERAGE YOUR POWER BASES
21.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 21 (7) INFLUENCE STEP 7: POWER BASES (cont’d)
22.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 22 INFLUENCE ELEMENTS (cont’d)
23.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 23 INFLUENCE STEP 8: UNDERSTAND & ASSESS MOTIVES
24.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 24 (8) INFLUENCE STEP 8: MOTIVES (cont’d)
25.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 25 (9) INFLUENCE STEP 8: MOTIVES (cont’d)
26.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 26 INFLUENCE STEP 8: MOTIVES (cont’d)
27.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 27 INFLUENCE ELEMENTS (cont’d)
28.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 28 INFLUENCE STEP 9: LEARN & APPLY INFLUENCE SKILLS
29.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 29 (10) INFLUENCE STEP 9: INFLUENCE SKILLS (cont’d)
30.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 30 INFLUENCE ELEMENTS (cont’d)
31.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 31 INFLUENCE STEP 10: EXPAND LEADERSHIP STYLE OPTIONS
32.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 32 INFLUENCE STEP 10: LEADERSHIP STYLE (cont’d)
33.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 33 (11) INFLUENCE STEP 10: LEADERSHIP STYLE (cont’d)
34.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 34 (12) INFLUENCE STEP 10: LEADERSHIP STYLE (cont’d)
35.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 35 (13) INFLUENCE STEP 10: LEADERSHIP STYLE (cont’d)
36.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 36 INFLUENCE ELEMENTS (cont’d)
37.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 37 INFLUENCE STEP 11: EXPAND PLANNING STYLE APPLICATIONS
38.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 38 (14) INFLUENCE STEP 11: PLANNING STYLE (cont’d)
39.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 39 (15) INFLUENCE STEP 11: PLANNING STYLE (cont’d)
40.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 40 (16) INFLUENCE STEP 11: PLANNING STYLE (cont’d)
41.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 41 (17) INFLUENCE STEP 11: PLANNING STYLE (cont’d)
42.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 42 (18) INFLUENCE STEP 11: PLANNING STYLE (cont’d)
43.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 43 (19) INFLUENCE STEP 11: PLANNING STYLE (cont’d)
44.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 44 INFLUENCE STEP 11: PLANNING STYLE (cont’d)
45.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 45 (20) INFLUENCE STEP 11: PLANNING STYLE (cont’d)
46.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 46 (21) INFLUENCE STEP 11: PLANNING STYLE (cont’d)
47.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 47 (22) INFLUENCE STEP 11: PLANNING STYLE (cont’d)
48.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 48 (23) INFLUENCE STEP 11: PLANNING STYLE (cont’d)
49.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 49 (24) INFLUENCE ANALYSIS & PLANNING WORKSHEET
50.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 50 (25) INFLUENCE WORKSHEET (cont’d)
51.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 51 (26) INFLUENCE WORKSHEET (cont’d)
52.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 52 (27) INFLUENCE WORKSHEET (cont’d)
53.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 53 CASE ANALYSIS/INFLUENCE PLANNING
54.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 54 INFLUENCE: NEVER FORGET!!!
55.
2009 Institute for
Staff Development © 2009 CSSR, Inc. All rights reserved. 56 (28) NOTES
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