Business Studies grade 10

1. UNDERSTANDING THE
DIFFERENT LEVELS OF
MANAGEMENT
BUSINESS STUDIES GRADE 10
PRESENTED BY MR M.N. PHAKATHI

2. LEVELS OF MANAGEMENT
 The term 'Levels of management' refers to a line of demarcation
between various managerial positions in an organization.
 The number of levels in management increases when the size
of the business and workforce increases and vice versa.
 The level of management determines a chain of command, the
amount of authority and status enjoyed by any managerial
position.

3.  The levels of management can
be classified in three broad
categories:
 Top level/Administrative level
 Middle level management
 Low level/Supervisory

4. LEVELS OF MANAGEMENT

5. TOP LEVEL MANAGEMENT
 Responsible for controlling and overseeing the entire
organization.
 Consists of the following :
 Board of directors
 President & vice president
 Chief Executive Officer (CEO)
 Chief Financial Officer (CFO)
 Chief Operational Officer (COO)
 Chief Information Officer (CIO) etc.

6. MIDDLE LEVEL MANAGEMENT
 Responsible for executing organizational plans which
comply with the organization's policies.
 Consists of the following :
 General manager
 Regional manager
 Divisional manager
 Branch manager
 Departmental manager etc.

7. LOW LEVEL MANAGEMENT
 Responsible for implementation of plans and assigning
different jobs & tasks to various employees.
 Consists of the following :
 Team leader
 Assistant manager
 Foreman
 Shift manager
 Supervisor

8. MANAGEMENT SKILLS
 TECHNICAL SKILLS :
 Involves understanding and demonstrating proficiency in a
particular workplace activity.
 Technical skills used differ in each level of management.
 Examples: - operating a computer
- creating a budget
- operating a piece
- preparing a presentation

9. MANAGEMENT SKILLS CONTINUED
 CONCEPTUAL SKILLS :
 This is a manager's ability to oversee the organization as a whole
or complete entity.
 Involves understanding how organizational units work
together and how the organization fits to it competitive
environment.
 Application differs from the level of management.

10. MANAGEMENT SKILLS CONTINUED
 POLITICAL SKILLS :
 Involve obtaining power and preventing other employees from
taking that power.
 Managers use power to achieve the goals and objectives of the
organization.
 Political skills can be useful when interacting with suppliers,
competitors, customers, shareholders, the government and the
public.
THE END THANK YOU!!!

11. REFERENCES
• https://www.slideshare.net/MR304/levels-of-management-12889973?qid=db2f239b-2571-
4bd9-966e-e77f94f1f0c2&v=&b=&from_search=1
• https://www.slideshare.net/ultimateshowoff/levels-of-management-
27192604?qid=8b5a19df-5b11-457b-b493-3cd5aacea998&v=&b=&from_search=2
• https://www.slideshare.net/Sweetp999/levels-of-management-24568998?qid=de3ab58f-
aac7-4ce0-b03e-ee541b6eb6a1&v=&b=&from_search=3
• https://www.slideshare.net/Aglaiaconnect/levels-of-management-
148844680?qid=0cc1e86e-822b-42d3-94dc-da71636a8138&v=&b=&from_search=4
• https://www.slideshare.net/seenukad/levels-of-management-55209289?qid=fdb12647-553c-
4e07-904f-d9e149a065fc&v=&b=&from_search=7
• https://www.slideshare.net/ultimateshowoff/levels-of-management-31061794