1. The CIO and 4 Stage IT
transformation journey
Operational
Excellence
Project Delivery
and Credibility
Strategic
Alignment
Business
Innovation

2. Operational
Excellence
• Invest time and focus on reliable IT
operational delivery and SLA’s
• Develop IT performance dashboard reporting
• Implement rigorous operational IT processes
• Deploy techniques used
in the business in IT
• Start to create a deep business
understanding in IT
Get the foundations right
Get IT talking the same language!

3. Achieve operational
excellence
Get the foundations right
• Six Sigma
• Formal Problem Solving Techniques
• Visual Management
• Standard Work
• IT/Business alignment Matrixes
Get IT talking the same language!

4. Build project credibility
• Projects must be business driven
• Deploy formal “business driven”
prioritisation process
• Invest in IT PM skills adopt project
agile methodologies
Project Delivery
and Credibility

5. Integrate, align & work strategically
• Take opportunities to organisationally
align with your business
• IT must have executive representation
• Drive IT involvement to influence
business strategy
Strategic
Alignment

6. The CIO and IT as a trusted peer
Strategic
Alignment
Achieve operational
excellence
Attain project delivery
and credibility

7. • Identify key people (IT and Business)
• Suppliers are key
- Build strategic relationships
• Think Big, start small, fail fast,
scale soon - release innovation!
Drive Innovation
Business
Innovation

8. Business
Innovation
The CIO and IT journey
Operational
Excellence
Project Delivery
and Credibility
Strategic
Alignment

9. Business
Innovation
Operational
Excellence
Project Delivery
and Credibility
Strategic
Alignment
Steps on the way to trust & innovation

10. Myron Hrycyk
Maple Hawthorn
The CIO Consultancy
myron.hrycyk@outlook.com