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Making Medical Oncology Pathways Work for Patients, Providers and Payers 
Using the PSO Structure to Benefit all Parties 
Finding the Unicorn – Making Order from Chaos 
Wes Chapman & Aaron Lyss 
December 6, 2014 
In our September blog regarding medical oncology pathways, we examined what payers are 
trying to get out of the current system, and why they have been disappointed. While they look for 
best practice conformance and cost control from disparate and proprietary clinical pathway 
systems, they are instead finding provider resistance and growing confusion. The variation in 
process that their proprietary pathways impose on practices result in decreased quality and 
increased cost, and have done little to reduce payer dependence on clumsy, expensive and 
ineffective prior authorization methods. 
In this follow up blog, we address,” how existing systems can be made to conform to existing and 
prospective payer requirements. It will require substantial changes to the existing prior 
authorization systems (including a dramatic upgrade in clinical capabilities)”; points we raised 
at the end of our last blog on the subject.
Making Order from Chaos 
A Problem Solved in Three Parts 
First, the easiest problem to address is technical: How to convert pathways selected in any one of 
6-7 commercially available pathway systems into a single equivalent pathway system selected by 
an individual payer. Remember that all of the pathway systems are “NCCN compliant”, and 
85%-90% of all pathways used by large medical oncology practices are clinically equivalent – 
differing in minor ways which typically do not change clinical utility, toxicity or cost. From a 
technical basis, this is pretty trivial, and the diagram below shows a very straightforward solution 
to this part of the problem. 
Pathway System A 
CHOP-R Pathway 
Name ABC123 
Pathway System B 
CHOP-R Pathway 
Name XYZ@#$ 
Pathway System C 
CHOP-R Pathway 
Name MNB)(* 
Interpretive Database 
All Signals 
recognized as 
CHOP-R 
Signals of different 
Names but precisely 
the same Pathway 
ABC123 
XYZ@#$ 
MNB)(* 
Signals sent 
to payer as 
CHOP-R
Database Recognizes and Interprets disparate nomenclature 
The second part of the problem however, is clinical, and a lot more problematic to fix: who 
determines when differences stop being trivial, and start being meaningful. This is a bigger 
problem than you might first imagine, because the individual pathways can differ in small but 
important ways between practices; as an example, dosages may differ by small amounts, and 
supportive drugs may be quite different, or entirely unspecified by some practices. Someone, or 
some group, must be trusted to provide the adjudication fairly, and according to the criteria 
agreed to by the individual practices and payers. Furthermore, pathways are continuously 
updated – typically quarterly – to keep up with current literature about best practices. 
There are currently parties capable of delivering the required clinical oversight needed to make 
the database work: 1) The design and/or validation of NCCN compliant pathways for payer 
selected systems, and 2) The validation of individual practice pathways as compliant with 
specific payer requirements. This is a fair amount of work, and requires a large compliment of 
unbiased and well informed clinical experts. It is pretty clear that a vendor like Via Oncology has 
a committee based system that meets most of the requirements associated with this problem, and 
may be able to gear up to offer the clinical validation needed.
Practice 
Layer 
• Practice selects pathway system 
• Practice selects treatment pathway for individual patient 
Database 
Layer 
• Database operator validates pathway system 
• Database operator valides individual practice pathways 
• Database receives individual patient pathway, validates and 
forwards on to payer in appropriate system code. 
Payer Layer 
• Payer selects individual pathway system 
• Payer contracts with Database operator 
• Database provides validated patients and related pathway to payer 
• Payer approves prior authorization for pathway of care and payment 
Database facilitates interoperability, pathway validation, payer notification & approval 
The third part of the problem is how to take advantage of the data that is generated by the 
system. A Patient Safety Organization (PSO) offers a number of very important advantages that 
would be beneficial in this structure. PSOs are designed to gather data in confidence and under 
pre-determined protocol, exclusively for the benefit of patient care and safety. The structure was 
created by the Patient Safety Act of 2005, is administered by AHRQ and attaches privilege and 
confidentiality to “patient safety work product” for data in the PSO. 
From a practical perspective, this allows the use of pooled clinical data from multiple provider 
groups to be analyzed and interpreted for the benefit of patient care. PSOs are normally chartered 
with the involvement of one or more medical societies, to ensure effective collaboration. What 
makes the use of a PSO so compelling in this structure, is that multiple pathways are being 
mapped to common definitions, and the collection of safety and outcome data associated with the 
standard pathways would provide compelling outcome data. Because the physicians providing 
care are also interpreting the data, relevant cohorts can be developed – reflecting the full range of 
selection criteria. 
While it is not permitted to sell data out of the PSO, participating members can decide to pool 
their data for commercial use outside of the PSO – providing truly meaningful data for 
pharmaceutical and device companies to evaluate and improve their products.
What is most important from our perspective is that the patients interests come first, and patients 
benefit before anyone else. We feel that it is absolutely critical that the focus of the system be 
patient care – commercial interests must take a back seat. Second, we recognize the primacy of 
the patient /physician relationship, and want to do everything possible to empower providers 
with relevant data to improve patient care and safety. Finally, we recognize, however, that strong 
and viable research is greatly aided by the use of good data, and that payers need to be able to 
control costs and escape from the overly costly and intrusive prior authorization systems 
available today. 
Clinical pathways offer the ability to dramatically improve medical oncology care as well as 
reduce variability in care delivery. Like all innovations, clinical pathway systems in oncology 
require new application methods to achieve their full value – and we think that this system goes a 
long way to achieving that potential.

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Making Order from Medical Oncology Pathways Chaos

  • 1. Making Medical Oncology Pathways Work for Patients, Providers and Payers Using the PSO Structure to Benefit all Parties Finding the Unicorn – Making Order from Chaos Wes Chapman & Aaron Lyss December 6, 2014 In our September blog regarding medical oncology pathways, we examined what payers are trying to get out of the current system, and why they have been disappointed. While they look for best practice conformance and cost control from disparate and proprietary clinical pathway systems, they are instead finding provider resistance and growing confusion. The variation in process that their proprietary pathways impose on practices result in decreased quality and increased cost, and have done little to reduce payer dependence on clumsy, expensive and ineffective prior authorization methods. In this follow up blog, we address,” how existing systems can be made to conform to existing and prospective payer requirements. It will require substantial changes to the existing prior authorization systems (including a dramatic upgrade in clinical capabilities)”; points we raised at the end of our last blog on the subject.
  • 2. Making Order from Chaos A Problem Solved in Three Parts First, the easiest problem to address is technical: How to convert pathways selected in any one of 6-7 commercially available pathway systems into a single equivalent pathway system selected by an individual payer. Remember that all of the pathway systems are “NCCN compliant”, and 85%-90% of all pathways used by large medical oncology practices are clinically equivalent – differing in minor ways which typically do not change clinical utility, toxicity or cost. From a technical basis, this is pretty trivial, and the diagram below shows a very straightforward solution to this part of the problem. Pathway System A CHOP-R Pathway Name ABC123 Pathway System B CHOP-R Pathway Name XYZ@#$ Pathway System C CHOP-R Pathway Name MNB)(* Interpretive Database All Signals recognized as CHOP-R Signals of different Names but precisely the same Pathway ABC123 XYZ@#$ MNB)(* Signals sent to payer as CHOP-R
  • 3. Database Recognizes and Interprets disparate nomenclature The second part of the problem however, is clinical, and a lot more problematic to fix: who determines when differences stop being trivial, and start being meaningful. This is a bigger problem than you might first imagine, because the individual pathways can differ in small but important ways between practices; as an example, dosages may differ by small amounts, and supportive drugs may be quite different, or entirely unspecified by some practices. Someone, or some group, must be trusted to provide the adjudication fairly, and according to the criteria agreed to by the individual practices and payers. Furthermore, pathways are continuously updated – typically quarterly – to keep up with current literature about best practices. There are currently parties capable of delivering the required clinical oversight needed to make the database work: 1) The design and/or validation of NCCN compliant pathways for payer selected systems, and 2) The validation of individual practice pathways as compliant with specific payer requirements. This is a fair amount of work, and requires a large compliment of unbiased and well informed clinical experts. It is pretty clear that a vendor like Via Oncology has a committee based system that meets most of the requirements associated with this problem, and may be able to gear up to offer the clinical validation needed.
  • 4. Practice Layer • Practice selects pathway system • Practice selects treatment pathway for individual patient Database Layer • Database operator validates pathway system • Database operator valides individual practice pathways • Database receives individual patient pathway, validates and forwards on to payer in appropriate system code. Payer Layer • Payer selects individual pathway system • Payer contracts with Database operator • Database provides validated patients and related pathway to payer • Payer approves prior authorization for pathway of care and payment Database facilitates interoperability, pathway validation, payer notification & approval The third part of the problem is how to take advantage of the data that is generated by the system. A Patient Safety Organization (PSO) offers a number of very important advantages that would be beneficial in this structure. PSOs are designed to gather data in confidence and under pre-determined protocol, exclusively for the benefit of patient care and safety. The structure was created by the Patient Safety Act of 2005, is administered by AHRQ and attaches privilege and confidentiality to “patient safety work product” for data in the PSO. From a practical perspective, this allows the use of pooled clinical data from multiple provider groups to be analyzed and interpreted for the benefit of patient care. PSOs are normally chartered with the involvement of one or more medical societies, to ensure effective collaboration. What makes the use of a PSO so compelling in this structure, is that multiple pathways are being mapped to common definitions, and the collection of safety and outcome data associated with the standard pathways would provide compelling outcome data. Because the physicians providing care are also interpreting the data, relevant cohorts can be developed – reflecting the full range of selection criteria. While it is not permitted to sell data out of the PSO, participating members can decide to pool their data for commercial use outside of the PSO – providing truly meaningful data for pharmaceutical and device companies to evaluate and improve their products.
  • 5. What is most important from our perspective is that the patients interests come first, and patients benefit before anyone else. We feel that it is absolutely critical that the focus of the system be patient care – commercial interests must take a back seat. Second, we recognize the primacy of the patient /physician relationship, and want to do everything possible to empower providers with relevant data to improve patient care and safety. Finally, we recognize, however, that strong and viable research is greatly aided by the use of good data, and that payers need to be able to control costs and escape from the overly costly and intrusive prior authorization systems available today. Clinical pathways offer the ability to dramatically improve medical oncology care as well as reduce variability in care delivery. Like all innovations, clinical pathway systems in oncology require new application methods to achieve their full value – and we think that this system goes a long way to achieving that potential.