1. MUTHUKUMARAN K
PLOT # 49, M.G. ROAD
SENTHIL NAGAR
AVADI TOWNSHIP
CHENNAI – 600 062
044 – 26378037
MOBILE #: 9884711514
E-MAIL: sendtomuthu@gmail.com
SUMMARY Result oriented corporate trainer keen on nurturing and
fine-tuning corporate clients and students.
Adept at nurturing the work-at-ease attitude right from
junior executives to high level management professionals.
Effective utilization of Yoga towards optimization of human
resource.
Soft Skills Training:
• Communication skills.
• Language skills development.
• Business English.
• Personality development.
Stress Management:
• Yoga sessions to optimize focus and concentration
at work.
• Fine tune the physique and mind through Yoga.
• Relaxation techniques – breathing and meditation.
Currently in the role of Account/Delivery Manager,
responsible outgoing quality of clinical documentation of
US clients.
Two years’ experience as a Technical Writer, creating and
editing technical documents, user manuals, web help, and
installation guides.
Over 11 years’ experience as Quality Assurance Specialist
in Medical Language Editing, customer advocacy, team
leading, resource and TAT management.
EDUCATION M.Sc. Psychology
University of Madras, Chennai
M.Phil Zoology (Soil Ecology)
The New college, Chennai
M.Sc. Zoology
The New college, Chennai
B.Sc. Zoology
The New college, Chennai
2005
1999
1998
1996

2. Higher secondary
GK Shetty Vivekananda Vidyalaya, Chennai
SSLC
GK Shetty Vivekananda Vidyalaya, Chennai
Extensive and varied knowledge and experience including:
Certification Applications Help
Systems
Operating
Systems
Diploma in Technical
Writing,
Write Academy
PDCR (Post
Graduate Diploma in
Clinical Research),
New Delhi
CMT (Certified
Medical
Transcriptionist),
AHDI, USA
MS Office
Snag IT
UltraSnap
HTML
HTML Help
Workshop
RoboHelp
FrameMaker
Madcap Flare
Windows
1993
1991
WORK
EXPERIENCE
Nsight India Pvt. Ltd.
Account/Delivery Manager, US Operations
• Resource management and TAT coordination.
• Mentoring and feedback sessions.
• Language and communication skills training.
• Generate audit reports and error summaries for
Learning and Development.
• Customer advocacy.
• Coordinate and take forward trial runs with potential
customers.
Jan 2014-
till present
Brainwave Biosolutions Limited (Associate of Valingro)
Senior Technical Writer
• Create technical documentation and content
development.
• Communication and language skill sessions.
• Personality development.
• Stress Management through Yoga sessions.
• Relaxation techniques – breathing and meditation.
Dec 2011
– May
2013
Acusis India Pvt. Limited
Quality Assurance Specialist
• Daily audit of outgoing quality and TAT compliance.
• Provide quality feedback through error marking protocol.
May 2008
–
Dec 2011

3. • Conduct training sessions and orientation programs with
emphasis on customer satisfaction.
Medilogistics Empower Private Limited
Unit-in-Charge
• Resource management and TAT management.
• Monitor quality of outgoing clinical reports and medical
notes.
• Conduct feedback sessions and orientation for team
members.
• Medical language and English skill enhancement
sessions for in-house trainees.
Nov 2006
–
May 2008
AVT Infotech Private Limited
Senior Quality Controller
• Lead a team of Editors and Senior Editors involved in
medical language editing and proofreading.
• Evaluate performance of in-house trainees.
• TAT management.
• Conduct feedback sessions and team quality meetings.
Mar 2006 –
Nov 2006
Concorde Digital Services Private Limited
Quality Controller
Adjudged Best Employee (Mr. Concorde) of the year 2003.
• Provide error-free clinical transcripts and business
reports with TAT adherence.
• Conduct training sessions for Medical Transcriptionists.
• Evaluate employee performance.
Feb 2003 –
Feb 2006
Bandi Informatics Private Limited
Medical Transcriptionist
• Provide error-free medical transcripts with TAT
adherence and daily targets.
Mar 2002 –
Jan 2003
Samsel Medisys Private Limited - Medical Transcriptionist
• Undergone in-house training.
Aug 2001
–
Feb 2002
LANGUAGES English, Tamil, Hindi.

4. PERSONAL
DETAILS
Date of Birth: 18-July-1976
Sex: Male
Father’s Name: N. Krishnamurthy
Marital Status: Married