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A model of oral health services in remote Aboriginal communities. October 2014 
Presented by Graham White on behalf of 
Gwynne K, Irving M, McCowen D, Rambaldini B, Skinner J, Naoum S, Blinkhorn A 
Poche Centre for Indigenous Health
Poche Centre for Indigenous Health Disclosure Slide 1 
• 
Faculty: Kylie Gwynne 
• 
Relationships with commercial interests: 
– 
I have no conflicts of interest to declare 
– 
Colgate has provided <50 tooth brushes to the Poche Centre for Indigenous Health as part of this project and have agreed to provide another product as part of another project.
A thirty year problem 
› 
Highly disadvantaged communities 
› 
Had an oral health service but 
- 
it was inadequate and high cost 
- 
cross border issues were a serious barrier 
- 
service design was poor 
- 
community need was enormous 
- 
communities were motivated to improve services 
3
Objectives 
› 
The Poche Centre for Indigenous Health in conjunction with local Aboriginal Community Controlled Health Services, Local Health Districts and Centre for Oral Health Strategy aimed to develop a new sustainable model of oral health care for remote indigenous communities in the Central and Northern Tablelands of NSW. 4
The outcome now 
› 
And just over a year down the track… 
- 
Two Aboriginal Health Services, two Local Health Districts, five community health clinics, 13 schools, six pre-schools all collaborating to deliver comprehensive oral health services across eight communities using philanthropic, state and commonwealth funds 
5
What makes it work? 
Financial model 
Partners 
Collective impact 
Embracing technology 
6
Embracing technology 
7
8
Partners 
› A long term, collaborative, 
integrated regional model 
› It is easier to resource a 
team if you think regionally 
› Build on existing capacity, 
services and infrastructure 
9
Elements of collective impact 
10 
Financial model 
Partners 
Collective impact 
Embracing technology 
Common agenda 
Shared measurement 
Mutually reinforcing activities 
Continuous communication 
Backbone support
Collective impact 
11 
Common agenda 
Shared measurement 
Mutually reinforcing activities 
Continuous communication 
Backbone support 
Improved oral health; services embedded; capacity and skill building 
Collaborative research project; shared data gathering and analysis 
Genuine partnership; 
shared resources 
Formal and informal; mutual accountability 
Coordination, not control; secretariat
Collective impact in action 
12 
Common agenda 
Shared measurement 
Mutually reinforcing activities 
Continuous communication 
Backbone support 
Questioning 
Learning & adapting 
Getting started 
Preparation 
Fit
Multi agency team 
13
What does this means in practice? 
 
AMSs host medical records, manage billing processes through Medicare, lead patient management/coordination, transport, employ staff including some dentists and dental assistants, host students 
 
Schools manage consent processes, provide workspaces and storage, on-site support for specialist staff 
 
LHDs provide clinical spaces, loan and second hand equipment, funding for service delivery, support region-wide oral health promotion projects 
 
NSW Centre for Oral Health Strategy provide funding for services and supplies, strategy support, NSW government liaison 
14 
 
Commonwealth health fund graduate year positions and infrastructure via AITEC 
 
Donors and sponsors provide funding, time and resources 
 
Poche leads community liaison, development of MOUs, provision of specialist staff, funding for evaluation/research, logistics, trouble shooting, policy/strategy advice and support, clinical training and supervision, scholarships, equipment supply Everyone participates in research/evaluation, sharing knowledge and resources, reviewing data, training
Outcomes so far 
15
Oral health clinic in a community room 
16
Joint training to use the database 
17
Feedback to kids and parents 
18
Base at a primary school 
19
Is the tooth fairy coming? 
20
Mouthguard clinic 
21
Some of our team 
22
Mouth guards 
23
Conclusion 
› 
A collective impact model between two Aboriginal Community Controlled Health Services, State and Commonwealth Governments, and the University of Sydney has been effective in delivering a new model of oral health services to Aboriginal people in remote NSW. 24
Next steps 
› 
Analysis of qualitative and quantitative data over time 
› 
Economic evaluation 
› 
School attendance 
› 
Tele dentistry 
› 
Scholars 
25
About the Poche Centre for Indigenous Health 
› 
Established in 2008 following a generous donation from Mr Greg Poche and Mrs Kay Van Norton Poche 
› 
The Poche Centre at the University of Sydney has three key areas of work 
- 
healthy kids and families 
- 
healthy teeth 
- 
healthy hearts 
26
Thank you 
› 
Darling Downs Hospital and Health Service 
› 
Mungindi Multipurpose Health Service 
› 
Pius X Aboriginal Health Service 
› 
Faculty of Dentistry, University of Sydney 
› 
Rotary Club of Sydney 
› 
Colgate 
› 
Souths Cares

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  • 1. A model of oral health services in remote Aboriginal communities. October 2014 Presented by Graham White on behalf of Gwynne K, Irving M, McCowen D, Rambaldini B, Skinner J, Naoum S, Blinkhorn A Poche Centre for Indigenous Health
  • 2. Poche Centre for Indigenous Health Disclosure Slide 1 • Faculty: Kylie Gwynne • Relationships with commercial interests: – I have no conflicts of interest to declare – Colgate has provided <50 tooth brushes to the Poche Centre for Indigenous Health as part of this project and have agreed to provide another product as part of another project.
  • 3. A thirty year problem › Highly disadvantaged communities › Had an oral health service but - it was inadequate and high cost - cross border issues were a serious barrier - service design was poor - community need was enormous - communities were motivated to improve services 3
  • 4. Objectives › The Poche Centre for Indigenous Health in conjunction with local Aboriginal Community Controlled Health Services, Local Health Districts and Centre for Oral Health Strategy aimed to develop a new sustainable model of oral health care for remote indigenous communities in the Central and Northern Tablelands of NSW. 4
  • 5. The outcome now › And just over a year down the track… - Two Aboriginal Health Services, two Local Health Districts, five community health clinics, 13 schools, six pre-schools all collaborating to deliver comprehensive oral health services across eight communities using philanthropic, state and commonwealth funds 5
  • 6. What makes it work? Financial model Partners Collective impact Embracing technology 6
  • 8. 8
  • 9. Partners › A long term, collaborative, integrated regional model › It is easier to resource a team if you think regionally › Build on existing capacity, services and infrastructure 9
  • 10. Elements of collective impact 10 Financial model Partners Collective impact Embracing technology Common agenda Shared measurement Mutually reinforcing activities Continuous communication Backbone support
  • 11. Collective impact 11 Common agenda Shared measurement Mutually reinforcing activities Continuous communication Backbone support Improved oral health; services embedded; capacity and skill building Collaborative research project; shared data gathering and analysis Genuine partnership; shared resources Formal and informal; mutual accountability Coordination, not control; secretariat
  • 12. Collective impact in action 12 Common agenda Shared measurement Mutually reinforcing activities Continuous communication Backbone support Questioning Learning & adapting Getting started Preparation Fit
  • 14. What does this means in practice?  AMSs host medical records, manage billing processes through Medicare, lead patient management/coordination, transport, employ staff including some dentists and dental assistants, host students  Schools manage consent processes, provide workspaces and storage, on-site support for specialist staff  LHDs provide clinical spaces, loan and second hand equipment, funding for service delivery, support region-wide oral health promotion projects  NSW Centre for Oral Health Strategy provide funding for services and supplies, strategy support, NSW government liaison 14  Commonwealth health fund graduate year positions and infrastructure via AITEC  Donors and sponsors provide funding, time and resources  Poche leads community liaison, development of MOUs, provision of specialist staff, funding for evaluation/research, logistics, trouble shooting, policy/strategy advice and support, clinical training and supervision, scholarships, equipment supply Everyone participates in research/evaluation, sharing knowledge and resources, reviewing data, training
  • 16. Oral health clinic in a community room 16
  • 17. Joint training to use the database 17
  • 18. Feedback to kids and parents 18
  • 19. Base at a primary school 19
  • 20. Is the tooth fairy coming? 20
  • 22. Some of our team 22
  • 24. Conclusion › A collective impact model between two Aboriginal Community Controlled Health Services, State and Commonwealth Governments, and the University of Sydney has been effective in delivering a new model of oral health services to Aboriginal people in remote NSW. 24
  • 25. Next steps › Analysis of qualitative and quantitative data over time › Economic evaluation › School attendance › Tele dentistry › Scholars 25
  • 26. About the Poche Centre for Indigenous Health › Established in 2008 following a generous donation from Mr Greg Poche and Mrs Kay Van Norton Poche › The Poche Centre at the University of Sydney has three key areas of work - healthy kids and families - healthy teeth - healthy hearts 26
  • 27. Thank you › Darling Downs Hospital and Health Service › Mungindi Multipurpose Health Service › Pius X Aboriginal Health Service › Faculty of Dentistry, University of Sydney › Rotary Club of Sydney › Colgate › Souths Cares