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MUSTAFA ELDEŞ
Ataköy 11.Kısım Menekşe C Blok
Kat:5 Daire:30 34149 Bakirkoy/Istanbul/Turkey
Mobile: +90 530 977 77 48
Mobile 2: +90 532 546 09 71
mustafaeldes13@gmail.com ; mustafabey_99@hotmail.com
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PROFILE
Highly skilled Air Cargo Operation, Sales & Marketing and Airline Marketing expert with fourtheen years of
demonstrated success in air cargo operation, sales, business development, market research, marketing
techniques, product launching, improving brand image of a firm; accomplished through planning,
designing and implementing strategies, initiatives, creative campaigns and air cargo events.
Vast experience in cargo operation, GSSA and Interline contract negotiations and have an excellent
command on type of contracts, commercial aviation, competitive analysis, sales forecasting&budgeting,
strategic alliance development and relationship management both with airline customers, GSAs,
competitors, and aviation authorities. Has a large portfolio of airline HQs (commercial departments) and
service providers such as Ground Handling Agents, GSSA, airports, brokers etc. around the world. Sound
knowledge on air cargo operations, cargo warehouse operations, aircrafts, and airline networking.
Travelled widely, can communicate smoothly with any culture and work in cross-cultural environments.
Extensive business experience with Middle East, South Asia, Far East, Europe, South Africa and North
America.
CORE COMPETENCIES AND STRENGTHS
Strategical thinker and results-oriented team leader with polished presentation and communication skills.
Strengths include being highly presentable, confident, proactive, highly organized, detail oriented,
dedicated, and passionate approach with ability for thorough follow-up and multi-tasking. Able to run
projects from inception to success.
PROFESSIONAL EXPERIENCE
April 2011 – at Present MNG HAVAYOLLARI VE TAŞIMACILIK A.Ş.
CARGO NETWORK MANAGER – INTERLINE&GSSAs
MNG Havayolları ve Taşımacılık A.Ş. is Turkey based subsidiaries of MNG Holding. MNG Holding,
established in Turkey, is a major player in Turkey since 1976 and MNG Airlines providing Commercial Air
Cargo Transportation Services from Turkey to all around the world with 7 x A 300-600F, 2 x B 737-400F
and 1 A 330-200F cargo aircrafts and more than 600 direct employees. MNG Airlines has also own export
and import warehouse services in Istanbul, Izmir, Ankara and Adana with its own truck service between
these cities

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Core Responsibilites:
 Market Analysis and Competitive Intelligence
 Sales Forecasting and Budgeting
 Strategic Alliance Development
 Contract Negotiation, RFP/Bid Preparation
 Relationship Management (all customers, interline partners, and GSSAs )
 Corporate Communications; attending all related events and expand relationship and network.
Achievements:
 Responsible for all aspects of sales, marketing and commercial development activities of GSSAs
and interline partners as well as with other possible airlines.
 Handled and signed large number of GSSA and interline agreements and created a wider network
with these new contracts (some of the big contracts include All Nippon Airways, Nippon Airways
Cargo, British Airways, Ethiopian Airlines, Etihad Cargo, Cors Air, LAN Cargo, Thomson Airways,
Aero Mexico, Norwegian Air Shuttle, DHL ).
 Efficiently supported building of the company brand in Air Cargo Industry by defining and
executing PR effort; developed ways in which the public image of MNG Airlines could be
improved to generate more business opportunities.
 Attended the below global organizations and met with many partners during these events and
generated many business as a GSSA and Interline agreements during these events also travelled
to different places for customer visits.
 2011 Air Cargo Europe – Munich
 2012 Logi Trans – Istanbul
 2013 Air Cargo Europe – Munich
 2014 TIACA – Istanbul
 2014 FIATA – Istanbul
 2014 Air Cargo China - Shanghai
 2015 IGHC – Istanbul
 2015 Air Cargo Europe – Munich
 2016 IATA World Cargo Symposium - Berlin
February 2008 – April 2011 MNG HAVAYOLLARI VE TAŞIMACILIK A.Ş.
UK COORDINATION MANAGER
Core Responsibilities:
 Smooth Cargo, Truck and Aircraft Operation
 Coordination with Handling, Trucking and Airport Authorities in the UK
 Responsible with GSA’s sales and operational performance in the UK Market
 Import/Export Coordination
 UK Market Analysis
 Attending all events and invitations relating with Air Cargo and Aviation in the UK to build up a
wide network.
Achievements:
 Provided smooth and sustainable export/import cargo operation, truck and aircraft operation and
all was managed with success and in a coordination with GSA, handling agent, truck provider and
airport authorities.
 Conducted market research for UK, working with GSSA in the UK closely and manage to fill each
Flight with best performance.
 Deal with shippers and forwarders for import/export of the products and work to increase market
share in the UK.

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 Deal with other Airlines who flying out of LHR to generate a business and develop interline
partnership with other carriers.
 Travelled extensively over the UK and attended various customer visits in different cities with
GSSA
 Attended various events, met many people from Aviation and expand personal network and
biggest attended event was Cargo Airline of the year in London and I attended between 2009-
2011 all the events.
March 2006 – February 2008 MNG HAVAYOLLARI VE TAŞIMACILIK A.Ş.
CHIEF LOAD MASTER
Core Responsibilities:
 Responsible for 26 loadmasters
 Responsible to manage their Flight documents such as health certificate, licence, certificates etc.
and make sure all documents are prepared properly.
 Responsible to manage their training plan in a coordination with Flight Training Department and
Crew Planning Department.
 Attend to regular flights
Achievements:
 Worked as a coordinator load master with a different responsibility for Royal Mail Operation
based in Bristol, Newcastle and Coventry at various time and each responsibility was taken 30
days.
 Handled relationships with all loadmasters and Flight Operations Director whom I reported
successfully.
November 2002 – March 2006 MNG HAVAYOLLARI VE TAŞIMACILIK A.Ş.
LOAD MASTER
Core Responsibilities:
 Perform duties during extensive trips to all areas of the world.
 Responsible for supervising the loading and unloading of cargo
 Mathematically preplan the correct placement of the load on the airplane to ensure it can safely
fly
 Responsible for restraining the load using airplane equipment and chains or straps to prevent the
load from moving during flying operations
 Perform scanning duties to detect problems with the airplane or cargo during ground and flying
operations
 Advise the captain on any problems you have and give them recommended solutions
Achievements:
 Involved in horse transportation, Formula 1 cars or many different model cars loading, aircraft
engine loading, many different type of oversize shipment loading.
 Various experiences at various airports with different type of loads and pallets.
 Attended to palletizing with handling at various airports before the flight.
 Attended many military flights which is a unique operation.

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EDUCATION
 Bahcesehir University, Master of Business Administration (MBA),English.
2015 – at present
 Anadolu University; Faculty of Civil Aviation.
Department of Civil Aviation Administration Management – Eskisehir, Turkey
1996 – 2001 (Full Scholarship)
COURSES AND CERTIFICATES
2013 Temel İş Sağlığı ve Güvenliği MNG Airlines
2013 DGR Training MNG Airlines
2010 Cargo Security Training Menzies Aviation
2010 Quality,ISO 9001 Training MNG Airlines
2010 Total Quality Management System MNG Airlines
in Civil Aviation
2009 ID Card Training MNG Airlines
2009 Cargo Security Training MNG Airlines
2009 Aircraft and Apron Search Training MNG Airlines
2010 ERAP Training MNG Airlines
2010 Crew Planning Training MNG Airlines
2007 Training of Trainer MNG Airlines
2007 DGR Instructor Training IATA
2009 Ramp Handling Training MNG Airlines
2009 Cargo Handling Training MNG Airlines
1999 Cargo Sales Training Turkish Airlines-Anadolu University
1999 Ticket Sales Training Turkish Airlines-Anadolu University
1999 Ramp Handling Training Turkish Airlines-Anadolu University
LANGUAGES
 English - Professional
 Turkish – Native
COMPUTER SKILLS
Microsoft Office Programmes (Excellent)
PERSONAL INFORMATION
Nationality: Turkish
Place and Date of Birth: Diyarbakir, Turkey – 05/01/1978
Marital Status: Married
Sex: Male
Driving Licence: B Class and UK Driving Licence
REFERENCE :
Available upon request