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Category Management
Programs
Case Cheese Category

Jukka Jokiranta
ECR Finland
Case Cheese Category

       Category Management Cooperation Case




                                              2
© 2010 ECR
Joint Category Management Project

                     Initial Project Plan




                                                 3
© 2010 ECR
Example - Category Tree Structure




© 2010 ECR
Implementation in Action




                                        5
© 2010 ECR
What did we do?

        Before




        After




                                   6
© 2010 ECR
Before


               Sub Category 1                    Sub Category 2




             Sub Category 3                            Sub Category 5

                                Sub category 4



© 2010 ECR
After



  Special    Sub Cat 1     Sub Cat 3




             Sub Cat 2




© 2010 ECR
Analysis




                        9
© 2010 ECR
Next?

        • Consumer Insight

             • Consumer needs

             • Shopping patterns

             • Preferences

             • Values

             • Product features



                                   10
© 2010 ECR
Next?

        • Segmenting

             • Behavioral based
                • Consumption trends

             • Store cluster based
                • Store level

             • Channel based
                • Media




                                       11
© 2010 ECR
Recent Development in Finland

        •    The use of extensive CRM-data and new
             customer oriented catman process

        •    The change of the basis data for CatMan work

        •    Totally new cooperation e.g. via consumption
             style customer segments and information
             sharing
              • Executing strategy supporting assortments,
                 pricing, campaigns etc. together with
                 supplier partners

        •    Turning declining market share curve to growth
             (e.g. assortment classes were renewed from
             average to market structure based)

                                                              12
© 2010 ECR
Summary

        • Market is becoming more and more consolidated
             • Managing the categories (=business) in information and insight
               based is a must
        • Understand the value of the Information
             • POS data, Loyalty Card data, product information
             • E.g. Catalogue by ECR Russia
        • Develop the understanding and skills about the
          Category Management
             • Internally
             • In cooperation with trading partners
             • In network


        • Prepare the people!
                                                                                13
© 2010 ECR
Thank you!

Jukka Jokiranta
ECR Finland

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Ecr_demand_committee_ecr_finland_catman

  • 1. Category Management Programs Case Cheese Category Jukka Jokiranta ECR Finland
  • 2. Case Cheese Category Category Management Cooperation Case 2 © 2010 ECR
  • 3. Joint Category Management Project Initial Project Plan 3 © 2010 ECR
  • 4. Example - Category Tree Structure © 2010 ECR
  • 5. Implementation in Action 5 © 2010 ECR
  • 6. What did we do? Before After 6 © 2010 ECR
  • 7. Before Sub Category 1 Sub Category 2 Sub Category 3 Sub Category 5 Sub category 4 © 2010 ECR
  • 8. After Special Sub Cat 1 Sub Cat 3 Sub Cat 2 © 2010 ECR
  • 9. Analysis 9 © 2010 ECR
  • 10. Next? • Consumer Insight • Consumer needs • Shopping patterns • Preferences • Values • Product features 10 © 2010 ECR
  • 11. Next? • Segmenting • Behavioral based • Consumption trends • Store cluster based • Store level • Channel based • Media 11 © 2010 ECR
  • 12. Recent Development in Finland • The use of extensive CRM-data and new customer oriented catman process • The change of the basis data for CatMan work • Totally new cooperation e.g. via consumption style customer segments and information sharing • Executing strategy supporting assortments, pricing, campaigns etc. together with supplier partners • Turning declining market share curve to growth (e.g. assortment classes were renewed from average to market structure based) 12 © 2010 ECR
  • 13. Summary • Market is becoming more and more consolidated • Managing the categories (=business) in information and insight based is a must • Understand the value of the Information • POS data, Loyalty Card data, product information • E.g. Catalogue by ECR Russia • Develop the understanding and skills about the Category Management • Internally • In cooperation with trading partners • In network • Prepare the people! 13 © 2010 ECR