1. Presented by:-
Muskan Asnani
PGDM 11-13
IILM-AHL
Jaipur

7. Would you like to visit any of these??
Click yes if you really do!!

12. Fast !! Aren’t you interested??

15. Well ,then its absolutely
your choice……Sorry!!
See you next time!!

17. Company : Origin , Emergence, and Presence
Business:
Outbound • Largest contributor-offers group tours under Flexihol and Duniya dekho
• Specializes in Indian tours
Inbound
• Education , Pilgrimage, Train tours under Bharat dekho
Domestic
Business • Customized services to corporate clients
Travel
Foreign • One of the first companies to be alloted Authorized dealership , category 2.
Exchange

18. Methodology
• Exploratory design
• Both primary and secondary data was used.
• Company’s internal resources

19. Roles and responsibilities
• Provision of travel information
• Ticketing
• Planning and costing tours
• Liaison with providers of services
• Preparation of itineraries
• Provision of foreign currency and insurance

20. Analysis
No.of places missing in European tour
35
30 32
25
20
15 No.of places
10 missing in
European tour
5 8
0
Cox and SOTC
Kings

21. No.of places missing in European tour
30
25
24
20
15 No.of places
missing in
10 European tour
5 8
0
Cox and Kings Thomas Cook

22. No.of places missing on European Tour
30
25
20
15 No.of places
missing on
10 European Tour
5
0
Cox and Kings Vacation exotica

23. No.of places missing on American tour
8
7
7
6
5
4 No.of places
missing on
3
American tour
2
1
1
0
Cox and Kings Make my trip

24. Travel Agents Composition
Cox and Kings Thomas Cook SOTC Vacations Exotica Others
14%
11%
3%
70% 2%

26. Analysis
• Better products.
• Wider distribution.
• Lacks strong online presence.

27. Suggestions
• Consolidation
• Infrastructure development
• Operational process reengineering
• Cost effectiveness