2. PNY TRAININGS
(ARFA TOWER)
• PNY Training was founded in
2014.
• CEO- Wahab Yonus
• Mission Statement – To
enhance student skills
technically, intellectually, and
digitally, enabling them to
attain excellence in their
professional fields.
• Offers 100+ courses
3. INTERVIEW
PERSON
• Name: Mousoof Ahmed
• Working as: Branch Manager
• Employees Working Under him:
Directly 19 and Indirectly 35
Communication Barrier in Organization under
his POV:
“A communication barrier is anything that
hinders effective communication. It can
have negative effects on individuals and
organizations, and there are ways to
overcome it.”
Overcome Ways:
• Active Listening.
• Proper Communication/Trust.
• Using appropriate language.
• Regular feedback.
4. ( E X TER N A L A N D I N T E R N AL
B A R R IE R S)
COMMUNICATION
BARRIERS
“Depends from department to department.”
3 barriers:
• Lack of confidence
Overcome: Through emails and calls ،conveying of messages btw each other.
• Lack of grooming/professionalism
Overcome: Through the use of modern technology.
• Lack of knowledge
Overcome: Just find out a skillful person to convey ideas between two people.
Which barriers does PNY face in communication externally or internally:
5. Gender barrier:
• Sometimes face difficulty to
communicate.
• Females emotionally or sensitive.
Overcome:
• Arranged female person to convey ideas
of them.
• Helped to communicate and understand
well.
INTERNAL
BARRIERS
6. Personal barrier:
• Personal behavior of staff
observed carefully.
Overcome:
• Just deal personally
• Not combined with
professional life.
PERSONAL
BARRIERS
7. Feedback Overcome:
• Encourage a culture of feedback
• Use technology for the feedback process.
• Create a formalized feedback process.
8. Physical environment:
• Analyze the environment of the organization
• Analysis of the current situation
• Be proactive in monitoring.
Reasons:
• Fear of conflict or negative comments.
• Lack of training or skill in giving.
9. Cultural misunderstanding:
Reasons:
• Differences in communication styles, such as direct vs.
indirect communication.
• Different attitudes toward time management, punctuality,
and deadlines.
• Stereotyping and cultural biases.
Overcome:
• Encourage open communication
• Provide training and education .
• Be aware of and address any biases or stereotypes.
10. Attitudinal barriers:
Negative attitude
Shy person cannot express his feeling.
Arrogant
Lack of interest .
Overcome:
Be open minded
Be aware of your own attitude
Lisen actively
11. EXTERNAL BARRIERS
Language barriers:
• Recently deal with a foreign client, face difficulty communicating.
• Didn't experience to talk foreign people except in English.
Overcome:
• Communication is done through a translator.
• Use of technology, from Urdu/English to German.
Confidence Barriers:
• Every outside deal faced a confidence Barrier.
Overcome:
• Just by providing a comfort level of talk.
• Give him the perfect zone of communication.
12. Perception Barriers:
• Out of the organization, the upper level
should promote any idea view.
• Providing sort of feedback.
Overcome:
• Decision-making with organization
members overall as well as with foreign
members.
.
13. Competition Barrier:
• Increased Competition causes conflicts.
• High competition causes
communication low.
Overcome:
• By conversation with other firm
• By making decision making meeting
.
14. Noise Barrier:
• External noise can be a big hindrance to
effectively communication e.g Traffic, Public
chatter.
Overcome:
• Plan the location in advance.
• Inform people first not to disturb.
15. Physical Distance Barrier:
• Reduced face-to-face communication.
• Time zone differences cause delays.
• Technical issues with internet
connectivity.
Overcome:
• Using technology like video
conferencing .
• Making an effort to build relationships
despite the distance.
16. CONCLUSION:
Effective communication is crucial, but
barriers such as lack of clarity, trust
issues, and technology challenges
hinder it. To overcome them, promote
transparency, encourage open
communication, provide training, and
offer team building activities. Improved
communication leads to improved
productivity, teamwork, and goal
achievement.
