This document contains the resume of Muhammad Uzair, who has worked in Saudi Arabia since 2014 as a coordinator for fiber optic internet installation. His experience includes roles as a field engineer, supervisor, and desktop support engineer. He has extensive experience installing and maintaining fiber optic networks as well as troubleshooting internet and television services. His skills include networking, databases, web technologies and several programming languages.
1. MUHAMMAD UZAIR
Riyadh Saudi Arabia
Mob: 0593515223
DOB: 20th
Aug 1983
IQAMA: Transferable
Email: muhammaduzairkhan83@gmail.com
WORK EXPERIENCE
May 2014 – Till Date : Currently working as a Coordinator in FTTH Mobily E-Life service
Duties and Responsibilities:
Patching for PON port distribution cabinet WDM to ODF.
Arranging of patch cord in arranging panel for ODF and labeling.
Installation scheduling for FTTH weekly.
Cable Laying Route.
System and ODF installation.
Link Budget.
Handling & managing 10 field teams.
Assigning task to all the teams & ensuring their compliance as per SLA.
Prepare schedules for workforce and provided regular reports for the same.
Designed long term strategies and monitored immediate need for workforce.
Monitored off phone activities and managed resources.
Administered workforce development program and prepared strategic plans.
Providing technical support for the team on each activity.
Escalations of every technical issue to concern departments.
Preparation of all Engineering and Technical Reports.
Ensure service requests are completed within designated time line.
May 2013 – May 2014 : Worked as a Lead Field Engineer IPTV& FTTH E-LIFE SERVICE.
Duties and Responsibilities:
IPTV,Broadband, service troubleshooting supporting Technician.
Technical Support To Customer End
DealWith IPTV & FTTH Customer Fault Such as CPE,STB
Supervising and inspecting fiber optic testing activities
Field Laser source/ Power meter, OTDR testing and Splicing
Prepare Daily/Weekly/Monthly Progress Report.
June 2012 – May 2013: Worked as Supervisor/Coordinator in STC as Fiber Optic Gigabit Passive Optical
Network Installer (GPON) Alcatel-Lucent/ Huawei Technologies
Duties and Responsibilities:
Multi-Functional exposure and a strong team orientation
Excellent interpersonal , communication & relation with STC customers.
Site Survery.
Conduct Optical Time Domain Reflectometer (OTDR) Testing.
Fiber Splicing and UG cable joints.
Termination of fiber Cables.
Configures STC network device such as routers & multilayer switches for
Enterprise Business Unit for migrating of special circuits to next generation
2. network, to provide customers a cutting edge technology to make use of
multiple broadband services.
Configures and Activates IPVPN Circuits, Dedicated Internet Access ( DIA
) Circuits, Virtual Private LAN Service & SIP Circuits for STC Enterprise
Business Unit.
Good working knowledge of switches, routers, DSL, LAN WAN,
VOIP/Familiar with network basic protocol, for example TCP/IP,
ppp/pppoe.
Installation and Configuration of GPON Alcatel-Lucent Modem.
Installation and Configuration of Telephone System through Fiber.
Aug 2011 – June 2012 Worked as Admin Assistant in Huta Foundation Works Ltd.
Duties and Responsibilities:
Identify and monitor all documentation that has a dead line and advise the
Plant Director of the status.
Preparation of Monthly Time Sheets for Plant Department.
Handling and maintaining records of all internal and external correspondences.
Manage the distribution of documents as per the distribution advice by the Plant
Director.
Maintaining of Invoices, Quotation, and comparison sheets.
Control the issue and return of any construction document to project staff.
Where necessary undertake administration tasks as required by the engineers and
other site based staff.
Receiving and sending E-Mail and Fax.
Handling petty Cash for Plant.
Scanning and composing.
Jan 2011 – Aug 201` Worked as Desktop Support Engineer in METROFILE – SAMBA BANK AL-
FAYHA BRANCH JEDDAH SADUI ARABI
Duties and Responsibilities:
Installed, configure and troubleshoot computer hardware, operating
systems, network configurations and software
Escalated issues to the department manager for help when necessary
Assisted with the installation, configuration and ongoing usability of
desktop computers, peripheral equipment and software
Installed hardware, applications, maintain LAN support remote access
users, develop documentation, the IT team
Prepared and presented report to management on organization’s security and
virus protection audit
Nov-2009 – May2010 Information Technology Officer(IT Officer) PEACE Pakistan
Duties and Responsibilities:
Managing IT related matters at all district offices, Regional and Head
Office.
Managing and troubleshooting the network and maintenance of Online
Database at all Distribution points (HUB) provided by World Food
Program for IDPs verification of Swat, Bunir.
Managing the Exchange server of the organization.
Outlook configuration and training to all staff.
3. Maintenance of Financial Software and Database administration
Coordination and support to all Data Entry Operators at Distribution points
of WFP
Coordination with vendors
Training of staff on Information Systems and Basic Computer Skills.
Backup Management
Antivirus solution
Windows installation and repairing of all computers
Managing IT Staff
Keeping up to date with the latest technologies.
Managing crisis situations, which may involve complex technical hardware
or software problems
June2009- Oct 2009 Junior Software Engineer- GetConcept Technology Islamabad, Pakistan
Duties and Responsibilities:
Web development using PHP + MySql, Smarty, MySql Front End, Ajax,
PHP Sigma Grid.Installation and troubleshooting of different software
packages on network PCs
Aug2006- Aug2008 MIS Officer(Managment Information System) NCHD , Pakistan
Duties and Responsibilities:
Email Accounts Management & their updates (Creation/Deletion and
memory management)
Ensure the smooth IT operations
Internet Access of all computers
Networking of Computers & Printer Sharing
Develop and maintain Management Information system of Rights violation
interactive reporting
Developing monthly work plans
Windows Server, Email Server and Antivirus server management
Data Backups and Database Management
Managing LiMIS Software.
Responsible for Insertion, Deletion, Updation and Modification of data.
Taking Back Up of LiMIS Software.
Installation of different Softwares.
Installation of Microsoft Office.
Installation of Antivirus.
Downloading latest Virus Definitions.
Prepare accurate and timely trends reports encompassing multiple
dimension i.e. RR1, RR2, RR3, RR4 as commission needed
Collect, Clean financial and Non-financial information for
internal/external Reporting.
Windows troubleshooting.
Work on window2003 server environment.
Performed hardware and software installations.
Assembled and installed all the computers and configured
4. Prepare graphic reports, designs, spreadsheets and presentations on MS
Power Point
Provide assistance in word-processing, data entry, tabulation and
classification of data
Conduct computerized analysis and generate computer-based reports
download necessary data and information from other web-sites and solve
any technical problem in accessing data on Web
Any other relevant duty assigned by the concerned NCHD management
Installation of Printers, Scanners and other hardware on the network
PROFESSIONAL SKILLS
ORACLE ,Web & Ecommerce: PHP & MySql, PHP smarty,MySql
FrontEnd,CuteFTP,mozila FTP,AJAX, PHP Grid,JavaScript.
Databases: Oracle,Access,Sql Server,VB,Excell.
Operating Systems: MS Windows 2000, NT, XP, Vista, WIN7.
System Engineer: MCSE from Corvit System Peshawar.
AREAS OF PROFESSIONAL INTEREST
Development of Software process Model
Developing Professional web pages
Information system Development & Management
LANGUAGES
Fluent in English, Urdu, Hindi and Pashto, Arabic.
INTERESTS AND ACTIVITIES
Cricket: Regularly played Football at School, College, and University
Interest in current affairs, news and reading field related books
Internet
Driving
Personal grooming
EDUCATION
April 2007- Dec. 2008 MS-IT(Information Technology)
Institute of Managment Sciences Hayat Abad Peshawar
Modules Covered: Advance Databases,Advance Web Technologies, Advance
Networking,Multimedia,Datawarehouse,SubjectOriented
Architecture,Datamining,Artificial Intellegence.
Jan 2002- June 2006 Bachelor in Computer Science 1st
class (CGPA 3.1/4.0)
Dept of Computer Science, Islamia College, University of Peshawar. Pakistan.
REFRENCES
Available on request