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inbound marketing by inboundid
indonesia 1st inbound marketing agency
get to know us
OUR COMPANY
(PT AMARTA ZWARA GUNA)
about
InboundID
full services inbound marketing consultant founded in 2009, 40+ talents, 30+
running campaigns across verticals is south east asia
http://www.inboundid.com
desk@inbound.id
InboundID is a certified Google Partner. In June 2014, Google
announced InboundID as the #1 winner of Google Partner All Stars
Challenge in Indonesia. A prestige award for Google partner
agency around the globe.
clients
more clients
Market Opportunity
indonesia’s digital market
70M+
active facebook
users. jakarta is also
the most active city
in twitter
88M+
indonesia active
internet users in
2016
9%+
average internet
user growth YoY
Source: wearesocialsg 2016
30% of indonesia’s smart shopper do research
online before their purchase.
30%
The Consumer Barometer Survey 2014 - Google - Indonesia
today’s key question
“Are you digitally ready!”
the core
INBOUND MARKETING
Inbound Marketing
We believe in God and
STRANGERS VISITORS LEADS CONSUMERS PROMOTERS
DIGITAL MEASUREMENT
ATTRACT CONVERT CLOSE DELIGHT
measurable metrics
•
•
•
keyword rankings
social / content reach
website / social
engagement
measurable metrics
•
•
conversion rates
leads quality
measurable metrics
•
•
•
conversion rates
sales revenue
returns on ad spend
measurable metrics
•
•
•
•
content virality
social mentions
repeat sales
returning visitor
customer journey with inbound marketing
illustration
your target market
read your content,
engaged with your
ads on search,
social & display
landed on your
landing pages,
improved their
experience, buy
your product
received your
newsletter, engaged
with your retargeting
ads on search &
display, buy more
product and share
your product to their
network
-
-
-
-
streamlined campaign and message across all channel
optimised experience across all digital assets
measurable results
focus on maximum return on investment
Multi-Screen World
We optimize your website on multiscreen world Ensuring that you have persistent reach
everywhere your audiences search of you.
the strategy
OUR SERVICES
increase market reach & outbid the competition
metrics:
-
-
-
-
-
-
quality impressions
impression share
organic search ranking, queries & impression
content reach
unique visitors
visitor engagement
STRANGERS VISITORS
{search engine optimization}
the process
keyword research
competitive
research
market research
audience research
technical optimization
(crawl-ability,
navigation)
content creation &
optimisation
behaviour and
conversion
preparation
on-
page
contextual content
creation, distribution
& amplification
social authority+
off-
page
analytics
research
keyword research
understand how your audiences searches for your business and your products on the search engines.
in-depth competitive research
search competitiveness of your business vs yours competitors, including rankings, search queries, search
impressions, etc
technical research
how your website communicates with the search engine
audience research
including user behaviour analysis, conversion rate optimisation and content analysis.
contents
identify and understand
persona for CLIENTS target
markets.
key-understanding
•
•
interest
reach-able channels
create content that
contextually relevant and
engaging.
content distribution and
amplification (backlinks)
amplification
•
•
•
social media
content network
news & press release
network
premium tailor made
contents per month for
both on-page & off-page
use
sample contents & distribution
http://www.ahyari.net/fasilitas-paket-tour-di-flocations/
http://www.honeylizious.com/2014/10/paket-liburan-flocations-khusus-ke.html
services delivery
•
•
•
•
•
keyword research
technical seo recommendation
user behaviour analysis
tailor made articles per month
set of creative content per month including slides,
videos & infographic
{search engine advertising}
how search marketing works with inbound marketing
STRANGERS VISITORS LEADS CONSUMERS PROMOTERS
ATTRACT CONVERT CLOSE DELIGHT
general high demand
keywords, increase reach,
generate more traffics
target people that might
already knew the product,
brand or type.
focus on keywords with
action word or specifics
characteristic
detailed keywords related to
enhancement of the products
or supports.
volume conversion
paket wisata paket wisata
thailand
booking paket
wisata ke thailand
panduan wisata
ke thailand
the process
keyword research
market research
audience research
creative
development
campaign set-up
expansion
ad a/b testing
bidding optimization
preparation optimization
performance insight
competitive insight
campaign plan
reporting
audience research and targeting
keywords location
language devices
persona based audience research
* actual cpc might be different depends
on the competition and market
responses
channel contribution
paid search
organic search
• in touch with your customer on
consideration phase
• targeted reach
search marketing contribution
search engine advertising platforms
{social media advertising}
highly targeted audience
extended reach
various ad-type for goal conversion
campaign strategy & ad type
Brand Reach & Awareness
Page Post Engagement
Page
Like
Drive Traffics & Conversions
Click to Website
Local
Awareness
Loyalty & Retentions
Offer Claim
Promote Apps
Apps Install
Apps
Engagement
Offer Claim
specific audience targeting > better
conversion
Highly engaged audience
Raising awareness to driving action
High conversion rates
Instagram Ads Format
Instagram Advertising Solutions
Why use Twitter Ads
Campaign
{display advertising}
audience targeting
keywords location language
devices
demographic
interest
topic
placement
performances based display campaign
managed network
google display network
local ad-network
programatic display ad
improve conversion & lead generation
metrics:
-
-
-
-
visitor engagement, experience
conversion rates to leads / sales
sales revenue
ROAS & ROI
VISITOR LEAD CUSTOMER
{landing page development & CRO}
landing page development
technology & process
1.mock up design for approval
2.code & development
3.launch
4.a/b testing
5.monitoring & improvement
sample landing page with clear call to
action
sample
landing
page for
industry
specific
mobile ready landing page
conversion rate optimization
user behaviour
analysis
conversion funnel
analysis
user behaviour
analysis
a/b testing &
multivariate testing
understand how users
interact with the website
interface.
output:
behaviour report
•
•
•
•
•
heatmap
clickmap
behaviour flow
goal conversion
flow
initial hypotesis
understand the user
journey to conversions.
output:
testing hypotesis
test the hypothesis by
testing pages on
conversion funnel
output:
optimized pages for
conversion funnel
the process
understand what attracts
your visitors’ attention
•
•
•
analyze visitors’ click behavior
tells you whether visitors are
clicking where you intend
them to click
highlights distracting elements
of a page
user behaviour analysis
understand how the conversions are happened and each steps
or channels interact with converted consumers
conversion funnel analysis
a/b testing
finding the best layout
with maximum conversion
rates ratio and best user
experiences.
testing element by
element on landing
page. especially the
call- to-action
conversion button.
multivariate testing
InboundID run the conversion rate optimization on all
available platform both on mobile and desktop.
multiplatform testing
increase customer lifetime value & repeat sales
metrics:
-
-
-
return visitors
repeat orders
customer lifetime value
CUSTOMER PROMOTER
{retargeting}
improving customer lifetime value with
retargeting
audience
segmentation
creative
development
based on
audience
segmentation
ad testing and
optimisation
segmentation based on
interest / last visited
page / last purchased
items
creative ads are
tailored to each and
every segmentation.
e.g. user who was
visited “handbags”
page will be served ads
related handbags or
similar products
persistent ad testing
based on the users
responses.
retargeting partners
{Email Marketing}
inboundid’s
approach to
email
marketing
Helpful
Actionable
Message
the process
lead generation
through landing pages
audience segmentation
design & content
development based on
audience segmentation
email delivery
email a/b testing
audience design & delivery
performance insight
report
mailchimp.com
technology
{ strategy for mobile }
{App Store Optimization}
What is ASO
App Store Optimization is the first step to succeed in mobile app marketing
It is the process of improving the visibility of a mobile app (iPhone & Android) in the
app store (iTunes & Google Play)
And, increase brand visibility on the app store.
ASO Factors
ASO On-Metadata:
App Name
Icon
Description
Screenshots
ASO Off-Metadata Factors:
Installs
Ratings and reviews
Social
Links
case studies
Challenges
Baidu is entering new market (Indonesia)
Tons of browsers are already on the market
Key Objectives
Increase app ranking for targeted keywords
Generate organic downloads
Outbid competition (Top 10)
Results
83% keywords on the top 10
Average 67% increase on organic downloads
MoM
Sample Keywords on The Top
10
Sample Keywords on The Top 10
Sample Keywords on The Top
10
Sample Keywords on The Top 10
{influencer marketing}
INFLUENCERS
ARE POPULAR AND
INFLUENTIAL
FIGURES IN SOCIAL MEDIA
WITH A SIGNIFICANT REACH & A CAPTIVE
AUDIENCE
OTHER TERMS FOR INFLUENCERS
BUZZERS, INSTAGRAMERS, YOUTUBERS, BLOGGERS,
ENDORSERS, INTERNET CELEBRITIES,
KEY OPINION LEADERS (KOL), PUBLISHERS, ETC.
+4200
Twitter Buzzers
+1200
Instagramers
+900
Bloggers
WE HAVE +6300 INFLUENCERS
1 Celebs
&
Public Figures
TIER
2
InternetCelebs
3
Rising Stars & PowerMiddle
INFLUENCER MARKETING
IS A MARKETING STRATEGY THAT
HARNESSES THE POWER OF INFLUENCERS
TO CREATE AWARENESS, INTEREST, DESIRE & ACTION
EXAMPLES INSTAGRAM POST
EXAMPLES TWITTER POST
EXAMPLES BLOGGER POST
HOW IT WORKS
{digital measurement}
reports
our reports includes
•
•
•
•
•
•
executive summary
campaign activities
performances
market &
competitive insights
target vs
achievement next
campaign plan
seo online
dashboard
environment
•
•
•
•
universal tracking, google tag
manager
user segmentation
campaign tagging
event tracking
conversion
•
•
•
goal set up
ecommerce set up
attribution / multi channel attribution
dashboard
•
•
•
•
•
•
monthly view
seo dashboard
social dashboard
content dashboard
campaign dashboard
behaviour dashboard
data insight action
content dashboard
our works
CASE STUDIES
the challenges
- brand positioning through keyword positions in SERP. Targeted keywords includes “hotel Bandung”,
“hotel Jakarta”, “tiket pesawat”, etc.
- generate high quality traffics through organic search and improve conversion rates for organic traffics.
our solutions
- change the keywords focus to keywords with business value for branding & conversion to sales
- improve the online authority by running effective content marketing campaigns
- we analyze the user behaviour and implement the content optimisation based on the results
the results
Improved average keywords ranking from 28.95 to
2.45
Keywords Rank Ranked URL Initial Rank
hotel jakarta 3 http://www.pegipegi.com/hotel/jakarta/ 54
tiket pesawat 5 http://www.pegipegi.com/tiket-pesawat/ 16
hotel di bali 2 http://www.pegipegi.com/hotel/bali/ 27
hotel bandung 3 http://www.pegipegi.com/hotel/bandung/ 10
hotel yogyakarta 3 http://www.pegipegi.com/hotel/jogja/ 33
air asia 6 http://www.pegipegi.com/tiket-pesawat/air-asia/ 101
tiket pesawat murah 2 http://www.pegipegi.com/tiket-pesawat/ 13
citilink 2 http://www.pegipegi.com/tiket-pesawat/citilink/ 18
lion air 2 http://www.pegipegi.com/tiket-pesawat/lion-air/ 101
garuda indonesia 5 http://www.pegipegi.com/tiket-pesawat/garuda-indonesia/ 44
hotel bali 2 http://www.pegipegi.com/hotel/bali/ 59
airasia 2 http://www.pegipegi.com/tiket-pesawat/air-asia/ 101
Improved organic traffics revenue by up to
78.9%
the results
thank you
let’s discuss over coffee, shall we?
Arief Akmal
082111565615
business development manager
arief@inbound.id

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InboundID - Credential 2016

  • 1. inbound marketing by inboundid indonesia 1st inbound marketing agency
  • 2. get to know us OUR COMPANY
  • 3. (PT AMARTA ZWARA GUNA) about InboundID full services inbound marketing consultant founded in 2009, 40+ talents, 30+ running campaigns across verticals is south east asia http://www.inboundid.com desk@inbound.id
  • 4. InboundID is a certified Google Partner. In June 2014, Google announced InboundID as the #1 winner of Google Partner All Stars Challenge in Indonesia. A prestige award for Google partner agency around the globe.
  • 7. Market Opportunity indonesia’s digital market 70M+ active facebook users. jakarta is also the most active city in twitter 88M+ indonesia active internet users in 2016 9%+ average internet user growth YoY Source: wearesocialsg 2016
  • 8. 30% of indonesia’s smart shopper do research online before their purchase. 30% The Consumer Barometer Survey 2014 - Google - Indonesia
  • 9. today’s key question “Are you digitally ready!”
  • 11. Inbound Marketing We believe in God and STRANGERS VISITORS LEADS CONSUMERS PROMOTERS DIGITAL MEASUREMENT ATTRACT CONVERT CLOSE DELIGHT measurable metrics • • • keyword rankings social / content reach website / social engagement measurable metrics • • conversion rates leads quality measurable metrics • • • conversion rates sales revenue returns on ad spend measurable metrics • • • • content virality social mentions repeat sales returning visitor
  • 12. customer journey with inbound marketing illustration your target market read your content, engaged with your ads on search, social & display landed on your landing pages, improved their experience, buy your product received your newsletter, engaged with your retargeting ads on search & display, buy more product and share your product to their network - - - - streamlined campaign and message across all channel optimised experience across all digital assets measurable results focus on maximum return on investment
  • 13. Multi-Screen World We optimize your website on multiscreen world Ensuring that you have persistent reach everywhere your audiences search of you.
  • 15. increase market reach & outbid the competition metrics: - - - - - - quality impressions impression share organic search ranking, queries & impression content reach unique visitors visitor engagement STRANGERS VISITORS
  • 17. the process keyword research competitive research market research audience research technical optimization (crawl-ability, navigation) content creation & optimisation behaviour and conversion preparation on- page contextual content creation, distribution & amplification social authority+ off- page analytics
  • 18. research keyword research understand how your audiences searches for your business and your products on the search engines. in-depth competitive research search competitiveness of your business vs yours competitors, including rankings, search queries, search impressions, etc technical research how your website communicates with the search engine audience research including user behaviour analysis, conversion rate optimisation and content analysis.
  • 19. contents identify and understand persona for CLIENTS target markets. key-understanding • • interest reach-able channels create content that contextually relevant and engaging. content distribution and amplification (backlinks) amplification • • • social media content network news & press release network premium tailor made contents per month for both on-page & off-page use
  • 20. sample contents & distribution http://www.ahyari.net/fasilitas-paket-tour-di-flocations/ http://www.honeylizious.com/2014/10/paket-liburan-flocations-khusus-ke.html
  • 21. services delivery • • • • • keyword research technical seo recommendation user behaviour analysis tailor made articles per month set of creative content per month including slides, videos & infographic
  • 23. how search marketing works with inbound marketing STRANGERS VISITORS LEADS CONSUMERS PROMOTERS ATTRACT CONVERT CLOSE DELIGHT general high demand keywords, increase reach, generate more traffics target people that might already knew the product, brand or type. focus on keywords with action word or specifics characteristic detailed keywords related to enhancement of the products or supports. volume conversion paket wisata paket wisata thailand booking paket wisata ke thailand panduan wisata ke thailand
  • 24. the process keyword research market research audience research creative development campaign set-up expansion ad a/b testing bidding optimization preparation optimization performance insight competitive insight campaign plan reporting
  • 25. audience research and targeting keywords location language devices persona based audience research * actual cpc might be different depends on the competition and market responses
  • 27. • in touch with your customer on consideration phase • targeted reach search marketing contribution
  • 30. highly targeted audience extended reach various ad-type for goal conversion
  • 31. campaign strategy & ad type Brand Reach & Awareness Page Post Engagement Page Like Drive Traffics & Conversions Click to Website Local Awareness Loyalty & Retentions Offer Claim Promote Apps Apps Install Apps Engagement Offer Claim
  • 32. specific audience targeting > better conversion
  • 33. Highly engaged audience Raising awareness to driving action High conversion rates
  • 34.
  • 40. audience targeting keywords location language devices demographic interest topic placement
  • 41. performances based display campaign managed network google display network local ad-network programatic display ad
  • 42. improve conversion & lead generation metrics: - - - - visitor engagement, experience conversion rates to leads / sales sales revenue ROAS & ROI VISITOR LEAD CUSTOMER
  • 45. technology & process 1.mock up design for approval 2.code & development 3.launch 4.a/b testing 5.monitoring & improvement
  • 46. sample landing page with clear call to action
  • 50. user behaviour analysis conversion funnel analysis user behaviour analysis a/b testing & multivariate testing understand how users interact with the website interface. output: behaviour report • • • • • heatmap clickmap behaviour flow goal conversion flow initial hypotesis understand the user journey to conversions. output: testing hypotesis test the hypothesis by testing pages on conversion funnel output: optimized pages for conversion funnel the process
  • 51. understand what attracts your visitors’ attention • • • analyze visitors’ click behavior tells you whether visitors are clicking where you intend them to click highlights distracting elements of a page user behaviour analysis
  • 52. understand how the conversions are happened and each steps or channels interact with converted consumers conversion funnel analysis
  • 53. a/b testing finding the best layout with maximum conversion rates ratio and best user experiences.
  • 54. testing element by element on landing page. especially the call- to-action conversion button. multivariate testing
  • 55. InboundID run the conversion rate optimization on all available platform both on mobile and desktop. multiplatform testing
  • 56. increase customer lifetime value & repeat sales metrics: - - - return visitors repeat orders customer lifetime value CUSTOMER PROMOTER
  • 58. improving customer lifetime value with retargeting audience segmentation creative development based on audience segmentation ad testing and optimisation segmentation based on interest / last visited page / last purchased items creative ads are tailored to each and every segmentation. e.g. user who was visited “handbags” page will be served ads related handbags or similar products persistent ad testing based on the users responses.
  • 62. the process lead generation through landing pages audience segmentation design & content development based on audience segmentation email delivery email a/b testing audience design & delivery performance insight report
  • 64. { strategy for mobile }
  • 65.
  • 66.
  • 67.
  • 68.
  • 70. What is ASO App Store Optimization is the first step to succeed in mobile app marketing It is the process of improving the visibility of a mobile app (iPhone & Android) in the app store (iTunes & Google Play) And, increase brand visibility on the app store.
  • 71. ASO Factors ASO On-Metadata: App Name Icon Description Screenshots ASO Off-Metadata Factors: Installs Ratings and reviews Social Links
  • 73. Challenges Baidu is entering new market (Indonesia) Tons of browsers are already on the market Key Objectives Increase app ranking for targeted keywords Generate organic downloads Outbid competition (Top 10) Results 83% keywords on the top 10 Average 67% increase on organic downloads MoM
  • 74. Sample Keywords on The Top 10 Sample Keywords on The Top 10
  • 75. Sample Keywords on The Top 10 Sample Keywords on The Top 10
  • 77. INFLUENCERS ARE POPULAR AND INFLUENTIAL FIGURES IN SOCIAL MEDIA WITH A SIGNIFICANT REACH & A CAPTIVE AUDIENCE OTHER TERMS FOR INFLUENCERS BUZZERS, INSTAGRAMERS, YOUTUBERS, BLOGGERS, ENDORSERS, INTERNET CELEBRITIES, KEY OPINION LEADERS (KOL), PUBLISHERS, ETC.
  • 78. +4200 Twitter Buzzers +1200 Instagramers +900 Bloggers WE HAVE +6300 INFLUENCERS 1 Celebs & Public Figures TIER 2 InternetCelebs 3 Rising Stars & PowerMiddle
  • 79. INFLUENCER MARKETING IS A MARKETING STRATEGY THAT HARNESSES THE POWER OF INFLUENCERS TO CREATE AWARENESS, INTEREST, DESIRE & ACTION
  • 85. reports our reports includes • • • • • • executive summary campaign activities performances market & competitive insights target vs achievement next campaign plan
  • 87. environment • • • • universal tracking, google tag manager user segmentation campaign tagging event tracking conversion • • • goal set up ecommerce set up attribution / multi channel attribution dashboard • • • • • • monthly view seo dashboard social dashboard content dashboard campaign dashboard behaviour dashboard data insight action
  • 90. the challenges - brand positioning through keyword positions in SERP. Targeted keywords includes “hotel Bandung”, “hotel Jakarta”, “tiket pesawat”, etc. - generate high quality traffics through organic search and improve conversion rates for organic traffics. our solutions - change the keywords focus to keywords with business value for branding & conversion to sales - improve the online authority by running effective content marketing campaigns - we analyze the user behaviour and implement the content optimisation based on the results
  • 91. the results Improved average keywords ranking from 28.95 to 2.45 Keywords Rank Ranked URL Initial Rank hotel jakarta 3 http://www.pegipegi.com/hotel/jakarta/ 54 tiket pesawat 5 http://www.pegipegi.com/tiket-pesawat/ 16 hotel di bali 2 http://www.pegipegi.com/hotel/bali/ 27 hotel bandung 3 http://www.pegipegi.com/hotel/bandung/ 10 hotel yogyakarta 3 http://www.pegipegi.com/hotel/jogja/ 33 air asia 6 http://www.pegipegi.com/tiket-pesawat/air-asia/ 101 tiket pesawat murah 2 http://www.pegipegi.com/tiket-pesawat/ 13 citilink 2 http://www.pegipegi.com/tiket-pesawat/citilink/ 18 lion air 2 http://www.pegipegi.com/tiket-pesawat/lion-air/ 101 garuda indonesia 5 http://www.pegipegi.com/tiket-pesawat/garuda-indonesia/ 44 hotel bali 2 http://www.pegipegi.com/hotel/bali/ 59 airasia 2 http://www.pegipegi.com/tiket-pesawat/air-asia/ 101
  • 92. Improved organic traffics revenue by up to 78.9% the results
  • 93. thank you let’s discuss over coffee, shall we? Arief Akmal 082111565615 business development manager arief@inbound.id