Looking forward to work in Dubai in HR as i have more than 2 years exp. & HR Certificates - AUC , my phone no. is : 01003418461.

1. Work Experience
References
Spread Your English (SYE)
Admin Officer
International Account Advisor / Call Center Agent (Etisalat UAE)
Raya Contact Center www.rayacc.com
Main Responsibilities:
• Answers inquiries by clarifying desired information; researching, locating
and providing information
• Resolves problems by clarifying issues, researching and exploring answers
and alternative solutions, implementing solutions; escalating unresolved problems
• Mentor new hires to assure achieving team targets & meeting international quality standards
Offshore Recruitment Specialist
IMI International for Recruitment & Training www.imi-intl.com
Main Responsibilities:
• Assisting ECCO Outsourcing recruiting for Vodafone UK , worked on recruiting
for Western Union Teleperformance , Mobinil’s Corporate Account
• Design and implement overall recruiting strategy with the team
• Develop and update job descriptions and job specifications
• Perform job and task analysis to document job requirements and objectives
• Prepare and post jobs to appropriate sources
• Source and attract candidates by using databases, social media etc
• Screen candidates resumes and Job Applications
• Conduct interviews using various reliable personnel selection tools/methods to filter
candidates within schedule
• Assess applicants relevant knowledge, skills, soft skills, experience and attitudes
Senior HR Generalist
NOLA www.nolabakery.com
Main Responsibilities:
• Recruiting and staffing logistics
• Organizational and space planning
• Performance management and improvement systems
• Organization development
• Employment and compliance to regulatory concerns and reporting
• Employee orientation ,Onboarding , development, and training
• Policy development and documentation
• Employee relations
• Company-wide committee facilitation
• Company employee communication
• Compensation and benefits administration
• Employee safety, welfare, wellness and health and
• Employee services and counseling.
• Represent the company dealing with:The bank,The medical care company
& in events such as job fairs ,etc
https://drive.google.com/file/d/0B6mu-hjtjxjSMWtsWGVKRmRoRTQ/view
https://drive.google.com/file/d/0B6mu-hjtjxjSX1dxbzh6OWdXU2s/view
https://drive.google.com/file/d/0B6mu-hjtjxjSNmZXQWhLbGRnY2s/view
IMI Experience Letter
The Career Certificate in HRM_AUC
The Foundation Certificate in HRM_AUC
https://drive.google.com/file/d/0B6mu-hjtjxjScEtTVldrN3VkekE/view
ICDL
Education
Commerce & Business Administration
Economics of Foreign Trade 2012
Helwan University
Skills & Personal Traits
• Trustworthy
• Have Strong Communication Skills
• Fast Learner
• Team Player
• Fluent in English
• Dependable
• Leader
• Independent
• Able to maintain strict Confidentiality
• Initiative
• Problem solver
• Planner
• Able to objectively coach or make
recommendations to employees & management
to effectively resolve problems
• Experience with MS Office
• Analytical Skills
• Multitasking
• Negotiation
Courses
ICDL 2012
Business and Communication skills
(American Theories)
HR Generalist
hr.m.ezzat@gmail.com
www.linkedin.com/in/muhamed-ezzat-6078b541
0100-341-8461
Birth Date: 4 March 1990
Military Status: Exempted
Single - Egyptian
The American University in Cairo
School of Continuing Education
( Business Studies Division )
The Foundation Certificate in
HR Management 2014
Recruitment & Selection Management
Organizational Behavior
Compensation & Benefits Management
Employee Relation Management
The Career Certificate in
HR Management 2014
Strategic Human Resource Management
Performance Management
Talent Management