1. Mudher Al Attar
3777 S GESSNER Dr
Houston, TX 77063
(832)745-6360,mudheralattar@gmail.com
Work authorized (EAD)
www.linkedin.com/in/MudherAlattar
Skill Summary
CiscoWirelessServicesModule v7.0.116.0 (WiSM) Configurations.
WirelessLAN Controller4400 v7.0.116 (WLC) Configurations.
CiscoWirelessControl System v7.0(WCS) Configurations.
LWAPPAPs and H-REAP Configurations.
CiscoWorks LAN ManagementSolution (LMSPortal 3.2).
F5 Local TrafficManager (BIG-IP 2000s).
Deepconnectivityticketinvestigationwithsniffingtools(wire shark, tcpdump).
Administering knowledge in video conference TANDBERG Profile 65.
Administering knowledge in Riverbedsystem steelhead appliances (WAN optimization solution).
Basic knowledgein Administering Cisco ACS server.
PRTG monitoringsystem.
UNIX operatingsystembasicskills.
Experience
Pentair Valves& Controls Feb 2015 – Jun 2015
IT Infrastructure/ITNetwork Engineer.
• Remote LAN/WAN support for more than 30 cities and states in Canada ,North America and South America.
• IOS upgrade for diferente Cisco core switches like WS-C4507R+E ,WS-C4507R-E ,WS-C4510R-E ,WS-C6504-E,
WS-C6509-E and SUPs like Sup 7-E ,Sup V-10GE ,Supervisor Engine 720 and Supervisor Engine 32.
• BGP configuration and follow up with MPLS providers like Meriplex ,Windstream and AT&T eVPN circuits.
• 2960X stack switch configuration ,ISE port configuration.
• Cisco 4500X series HW installation and VSS configuration.
• Managing cisco WLC 5500 v7.4.121 with more than 100 APs.
Projects
Pentair WirelessFlexConnectProject
WLC 5500 FlexConnectmode configurationwithfourdifferentSSIDsandsecuritypolicies andswitchportconfiguration
Vlans,routingandtrunkconfigurations.
Managing differentremote accesspointsmodules(1142N,1262N,2602E and3602E).
Ericsson Managed ServicesforZain Iraq Feb2012 – Jan 2015
IT Infrastructure/ ITNetwork Engineer.
Scope ofWork and Responsibility:
Daily operation tasksof ZainIraq (largestoperatorinIraq) IT Network whichcomprisesof 400+ Network devicesand
1000+ users includingCiscocore routers,Switches,WirelessAPs,WirelessControllers,FWSM,CiscoASA , CiscoLMS ,
CiscoloadbalancerACS ,PRTG , F5 LTM load balancer andSteelheadRiverbed.
Analysis of logs and traces to establish root cause of any issues and provide proactive solutions to mitigate
future occurrence.
2. Delivermonthlyoperational improvementsplansforthe Manage Service operationCommittee.
Documentation of network design and daily processes and creating a knowledge database to provide a
transparent environment for the network performance.
Dailyfollowuponoperational activityandKPIevaluation.
Open and follow up on level 3 cases opened with vendors (Cisco, F5).
Projects
Zain Cisco ACE – F5 LTM ReplacementProject
ZAIN askedEricsson Manage Servicestoreplace itsCiscoAECloadbalancersince AECbecame EOL. The projectwasdone
successfullyandwithoutanyoutage forthe live billingsystem.Projectcontainsplanning, design,HWinstallation,
implementationandall requiredconfigurationsplusfailoverandredundancyfeature .loadbalancingwasmade forthe
sevenbackendTABS (BS) serversusingRoundRobinandCookie Persistence andrelatedhealthmonitors.
InstallingWirelessLANController4402
ProjectcontainsHW installation,designing,implementation andconfigurationformultiple SSIDswithmultiplesecurity
policiesforbothL2 and L3 suchlike MAC Filtering,[WPA2][Auth (PSK],andWeb-Authusingremote authenticationserver
(RADIUS).Projectcoversalsoall requiredconfigurationsforthe connectedswitcheslikeDHCPPools,VLANs etc...
ATOOM EngineeringCompany(AEC)subcontractor for Nokia SiemensNetwork(NSN) Jan 2011 - Feb2012
Technical SupportIPSpecialist
Scope ofWork and Responsibility:
Configuration, optimization and troubleshooting of LAN/WAN (Ethernet and PPP), TCP/IP, Spanning Tree
Protocols (RSTP) and IPv4 Routing Protocols (EIGRP, OSPF).
Installation, commissioning and integration of Cisco Routers and Switches.
Project managing through project Installation, Commissioning, Integration and Acceptance Phases.
Deep Packet Inspection (DPI) using Wireshark Protocol Analyzers.
MEC Telematiksubcontractor for Nokia SiemensNetwork(NSN) Jan 2009 - Jan 2011
Technical SupportIPSpecialist
Scope ofWork and Responsibility:
Configuration, optimization and troubleshooting of LAN/WAN (Ethernet and PPP), TCP/IP, Spanning Tree
Protocols (RSTP) and IPv4 Routing Protocols (EIGRP, OSPF).
Installation, commissioning and integration of Cisco Routers and Switches.
MEC Technical Supportcanbe dividedintwopartsas below:
A. RolloutProjects.
B. Care Services onsite Support.
Zain TelecommunicationIraq April-2006 – Jan 2009
IT Help Desk
Scope ofWork and Responsibility:
End userssupportforboth software andhardware relatedcases.
Providing1stlevel supportfornetwork(LAN/WAN) issues.
Support on, identify and translate the customer’s technical requirements into a solution that is technically feasible,
commerciallyviable andcomplywithZainstandards.
Manage incidents management server (Remedy) to provide the optimum solution for handling users requests based on
ITIL framework.
3. Education
B.Sc. incomputerscience, AL-MansourCollege.
Cisco systemcertificates:
CCNP ROUTE, USA, 2015.
CCNP SWITCH, IRAQ, 2014.
CCNA, IRAQ, 2007.
Courses
Fast Lane training center – Middle East (UAE)
ConfiguringCiscoNexus7000 Switches(DCNX7K).
References
LonnyLarsen , PentairValves&Controls ,Global ITInfrastructure Manager
Lonny.Larsen@Pentair.com, (832) 723-5738 & (713) 986-6371
WisamAl-Doroubi,EricssonManagedServices,ITNetworkManager
wisamquais@unm.edu, (405)551-0239
HaiderAdnan,AEC,General Manager
hyder.adnan@aec-zgg.com, (313)289-2012
FredericWohl,MEC, CEO
frederic.wohl@mecgulf.com, +971502571874
ZaidLafta, ZAIN,IT HelpDeskManager
zaid.alwasity@emservicesiraq.com,+9647811823606