1. Page 1
Airport Links for Surface AccessAirport Links for Surface AccessAirport Links for Surface AccessAirport Links for Surface Access
What age category do you place yourself in?
What is your normal class of travel?
How often do you travel from Gatwick or other London Airports?
What is the normal purpose of your travel to Gatwick or other London Airports?
What mode of transport do you use to reach London Gatwick or other London
Airports? You can tick more than one
box:
Have you ever used public transport to come to Gatwick or other London airports?
20­30,
nmlkj 40­50,
nmlkj 60­80
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First
gfedc Business Class
gfedc Economy Class
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Once every year
gfedc 1­5 times a year
gfedc More then six times a year
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Airport Staff
gfedc Leisure Travel
gfedc Business Travel
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Private Car
driven by family /
friend
gfedc Chauffeur
gfedc Rail
gfedc Bus
gfedc Private car
parked in airport car
parks
gfedc Other
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Yes
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No
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Yes for other airports
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2. Page 2
Airport Links for Surface AccessAirport Links for Surface AccessAirport Links for Surface AccessAirport Links for Surface Access
What are your general views on the public transport provided to reach Gatwick and
London Airport? Please place a number from 1­3 in each box. Where one = most
significant and three being the least significant.
Very Good
Good
OK but Unreliable
Good but Inconvenient
Makes journey too long
Not ideal with children
Not ideal with large
suitcase
I find public transport
unsafe
I will never use public
transport because it’s dirty
I have no transport links in
close proximity to where I
live

3. Page 3
Airport Links for Surface AccessAirport Links for Surface AccessAirport Links for Surface AccessAirport Links for Surface Access
Are you aware of the transport links near where you live to Gatwick Airport or other
London airport?
What would persuade you to use transport links if you were in close proximity to the
links say train or bus station? Please place a number from 1­3 in each box. Where one =
most significant and three being the least significant.
We are looking at various approaches to look after our environment. Are you aware that
you could significantly help the environment by travelling on the public transport to
reach the airport?
Reliability
Incentive
Cost
Discount on flights
Less crowded transport
Less passenger tax on
flights
Convenience
Yes
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No
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Yes
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No
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4. Page 4
Airport Links for Surface AccessAirport Links for Surface AccessAirport Links for Surface AccessAirport Links for Surface Access
How important is convenience when choosing mode of transport to reach the airport?
How important is airport safety in your decision when travelling to London airports?
If more air passengers used the public transport to reach the airport, it can significantly
enhance airport safety, reduce congestion and provide greener airport environment.
This may be possible if only authorised and public transport vehicles entered the
airport parameter . How do you agree with that statement?
Can you envisage travelling from modern airport will be just as simpler as using your
daily bus or rail? Security could be made simpler if only authorised vehicles, staff and
air passengers entered the airport parameter. Do you agree or disagree?
Are you overall satisfied, neither satisfied or dissatisfied with your experience using rail,
buses and coaches to get to the airport?
Extremely important
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Very important
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Moderately important
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Slightly important
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Not at all important
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Extremely important
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Very important
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Moderately important
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Slightly important
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Not at all important
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Strongly agree
gfedc Agree
gfedc Disagree
gfedc Strongly disagree
gfedc Make no difference
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Yes
gfedc
No
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Extremely satisfied
nmlkj
Moderately satisfied
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Slightly satisfied
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Neither satisfied nor dissatisfied
nmlkj
Slightly dissatisfied
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Moderately dissatisfied
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Extremely dissatisfied
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5. Page 5
Airport Links for Surface AccessAirport Links for Surface AccessAirport Links for Surface AccessAirport Links for Surface Access
If young school leavers volunteers and paid staff were available at the alighting points
(train station or bus stands) outside the terminal building to provide assistance with
your luggage, how likely would you be to use the public transport services?
Are you likely to travel more on the public transport, if there was a facility where you
could check­in your bulky luggage before entering the passenger building.
What changes would most improve to the current airport links such as buses, rail,
coaches that bring passengers into the airport for their flights ?
What do you like most about to the current London airport links?
55
66
55
66
Extremely likely
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Very likely
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Moderately likely
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Slightly likely
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Not at all likely
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Yes
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No
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