This document summarizes Mija Rabemananjara's career portfolio over 18 years of professional experience. It outlines her geographical and professional expertise, including project management, application management, IT service management, quality management, transformation, change management, IT governance, agile methodology, and lean IT. Specific projects are summarized for each area of expertise, including defining IT strategies and processes, change management training and coaching, process improvement based on frameworks like CMMI and ITIL, lean IT methodology, and agile coaching. The document concludes with contact information to learn more.
5. 18 years of professional experience
No. 5
Developer, Business
analyst, Project
manager
(build &run)
1999 - 2005
Quality manager
2005 - 2008
IT Consulting
Manager
2008 - 2015
Role Company Clients Expertise
Project Management
Application Management
IT Service Management
Quality Management
Transformation
Change management
IT governance
IT project management
IT Service Management
Quality Management
Transformation
Change management
Agile methodology
Lean IT
6. No. 6
18 years of professional experience
Agile coach
2015-today
Role Company Clients Expertise
Cultural change management
Transformation strategy
definition
Team coaching
Innovation approach (lean
start up, customer Co-
construction)
Training on agile culture
Training on facilitation
technics
8. Career overview per expertise
You will find examples of project that I ran, for each expertise I
acquired during the past years.
The following slides present the expertise such as :
Governance
Change management (training, communication, individual manager coaching and
team building)
Process improvement based on frameworks (CMMI, ITIL, COBIT/VAL IT)
Lean IT methodology
Agile coaching, culture hacking
9. Main professional experiences per expertise (1/5)
No. 9
Governance
IT strategy definition, program assessment
and recommendations
IT department process definition
10. MAAPRAT – IT strategy definition
No. 10
Approach}
● Performance assessment of IT focused roles in the organization :
interviews
● Definition of IT strategic plan objectives : comittees with it managers
and workshops
● Against on-going projects/program identify the complementary actions
to launch to meet the objectives : interviews and workshop
Objectives}
● IT strategic plan definition (SDNSI V4)
● Definition of project to implement the SDNSI V4
Deliverables examples}
Results
● The identified improvements proposed a wide range of changes :
organizational, governance, project or IT service management processes, IT
assets, tools for supporting processes
}
11. Main professional experiences per expertise (2/5)
No. 11
Governance
Change management
(training, communication,
individual manager coaching
and team building)
IT strategy definition, program assessment
and recommendations
IT department process definition
Project and organization change
management
Training
Communication
Quality manager coaching
12. ● Design tools to measure communication afficiency, project progress
also while staying pragmatic
● Support the user through his change process
GDF SUEZ : Change
management
No. 12
Approach}
Objectives}
● Provide project communication on on-going activities
● Recommend the most appropriate communication actions for the roll
out the plan
Deliverables examples}
Results
● On-going project
● Everything needs to be done still, no training, just communication,
promotion
}
ShowroomFlyers & posters
13. Main professional experiences per expertise (3/5)
No. 13
Process improvement
based on frameworks (CMMI,
ITIL, COBIT/VAL IT)
IT department assessment
Definition / enhancement of process
referential
Governance
Change management
(training, communication,
individual manager coaching
and team building)
IT strategy definition, program assessment
and recommendations
IT department process definition
Project and organization change
management
Training
Communication
Quality manager coaching
14. Ubifrance – IT department process
definition
No. 14
Approach}
● IT department process assessment (document and real life
implementation)
● Action plan definition
● Processes definition using an agile methodology : allowed us to meet
the allowed 3 months time frame
● Processes and procedures description
● Workshops with key stakeholders (IT managers) and dedicated room
provided to ease communication between UBIFRANCE et LBC
● Web site release with published referentiel
Objectives}
● Define the IT department processes (46 in 3 months)
● Build a website to allow users to navigate across the process referential
Deliverables examples}
Results
● Processes and some key deliverables provided
● Website released
}
15. Main professional experiences per expertise (4/5)
No. 15
Process improvement
based on frameworks (CMMI,
ITIL, COBIT/VAL IT)
Lean IT methodology
Provider management
Process improvement
based on frameworks and
human capital
IT department assessment
Definition / enhancement of process
referential
For Logica IM/AM teams
Management of suppliers
Workshops using lean tools
Enhancement of lean IT organization and
methodology
Governance
Change management
(training, communication,
individual manager coaching
and team building)
IT strategy definition, program assessment
and recommendations
IT department process definition
Project and organization change
management
Training
Communication
Quality manager coaching
16. SILCA IM – improvement process
through lean methodology
No. 16
Approach}
● Interview clients to identify the most important for him regarding
Logica project
● Prioritization of two subjects
● Workshops with client and Logica to analyze et find the root cause of
the problem to resolve
● Internal workshop to launch improvement actions
● Follow-up on the actions decided
Objectives}
● Regain clients trust in our ability to manage our staff efficiently with
the less impact possible on him
Deliverables examples}
Results
● Better image of Logica/CGI
}
17. Main professional experiences per expertise (5/5)
No. 17
Process improvement
based on frameworks (CMMI,
ITIL, COBIT/VAL IT)
Lean IT methodology
Provider management
Process improvement
based on frameworks and
human capital
IT department assessment
Definition / enhancement of process
referential
For Logica IM/AM teams
Management of suppliers
Workshops using lean tools
Enhancement of lean IT organization and
methodology
Governance
Change management
(training, communication,
individual manager coaching
and team building)
IT strategy definition, program assessment
and recommendations
IT department process definition
Project and organization change
management
Training
Communication
Quality manager coaching
Agile coaching
Cultural hacking
Facilitation, CoP creation
Training on agile culture, practices,
facilitation, non violent communication
Team coaching, Manager coaching
Entrepreneurial initiative fostering
18. Engie – culture hacking and agile
coaching
No. 18
Approach}
● End of project assessment through interviews and a closure seminar to
learn from the experience
● Awareness session to the agile culture
● Creating and animating a community of intrapreneur to foster
initiatives
● Team agile coaching, manager coaching
● Training on several subjects such as Scrum, non violent
communication, personnal efficiency, workshops facilitation, focus on
agile practices
● Involving the business partner in the agile transformation
Objectives}
● Support the cultural change to develop more intrapreneurial practices
and mindset
Deliverables examples}
Results
● Evolution of the department mindset and practices : switching from
complaining to act upon challenges and see opportunities without the help
from the coach
}
19. For more information
No. 19
http://mijarabemananjara.me
• LinkedIn : mrabeman
• Twitter : mrabeman
• Slideshare : mija rabemananjara
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• Youtube : Mija Rabemananjara
• Mail : mrabeman@gmail.com
+33 (0)6 88 06 82 23