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Performance Appraisal
Performance appraisals are widely used in the
society:

The history can be dated back to the 20th century
and then to the second world war when the merit
rating was used for the first time. An employer
evaluating their employees is a very old concept. It is
an indispensable part of performance measurement.
Successful organizations know that to win in today’s
competitive marketplace they must attract, develop,
and retain talented and productive employees.
Winning organizations get their competitive edge
from a performance management system that helps
them hire talented people and place them in the
right position, align their individual performance
with the organization’s vision and strategic
objectives, develop their abilities, and reward
performance commensurate with contributions to the
organization’s success.             Please turn over
The latest mantra being followed by organizations
across the world being – "get paid according to
what you contribute" – the focus of the
organizations       is     turning     to     performance
management         and     specifically    to    individual
performance. Performance appraisal helps to rate the
performance of the employees and evaluate their
contribution towards the organizational goals. If the
process of performance appraisals is formal and
properly structured, it helps the employees to clearly
understand their roles and responsibilities and give
direction to the individual’s performance. It helps to align
the individual performances with the organizational
goals and also review their performance. Performance
appraisal takes into account the past performance of the
employees and focuses on the improvement of the
future      performance         of     the      employees.


                                      Please turn over
Performance Appraisal is the process of
measuring an individual's work behaviors
and outcomes against the expectations of
the job. Performance appraisal is frequently
used in promotion and compensation
decisions, to help design and validate
personnel selection procedures.
People differ in their abilities and their aptitudes.
There is always some difference between the
quality and quantity of the same work on the
same job being done by two different people.
Performance appraisals of Employees are
necessary to understand each employee’s
abilities, competencies and relative merit
and worth for the organization. Performance
appraisal rates the employees in terms of
their performance.
                                         Please turn over
Benefits of Effective Performance
Management:

Improved Productivity -- Improvement in
both the way people work and the outcomes
they produce.
Improved Employee Morale -- Resulting
from on-time performance appraisals and
rewards commensurate with employee
contributions.
Retention of Top Performers – Employees
who feel accomplished in their work become
loyal employees.
Increased Profitability – Loyal employees
deliver higher levels of service that result in
customer loyalty.                           Please turn over
From the point of view of the organization, performance
appraisal serves the purpose of:


  providing information about human resources and their
development;
  measuring the efficiency with which human resources are being
used and improved;
  providing compensation packages to employees; and
  maintaining organizational control.
Performance appraisal should also aim at the mutual goals of the
employees and the organization. This is essential because
employees can develop only when the organization's interests are
fulfilled. The organization's main resources are its employees, and
their interest cannot be neglected. Mutual goals simultaneously
provide for growth and development of the organization as well as of
the human resources. They increase harmony and enhance
effectiveness of human resources in the organization.



                                                       Please turn over
A properly designed performance appraisal system can:

  help each employee understand more about their role and become clear
about their functions;
   be instrumental in helping employees to better understand their
strengths and weaknesses with respect to their role and functions in
the organization;
   help in identifying the developmental needs of employees, given their
role and function;
   increase mutuality between employees and their supervisors so that
every employee feels happy to work with their supervisor and thereby
contributes their maximum to the organization;
  act as a mechanism for increasing communication between employees
and their supervisors. In this way, each employee gets to know the
expectations of their superior, and each superior also gets to know the
difficulties of their subordinates and can try to solve them. Together, they
can thus better accomplish their tasks;
  provide an opportunity to each employee for self-reflection and individual
goal-setting, so that individually planned and monitored development takes
place;
    help employees internalize the culture, norms and values of the
organization, thus developing an identity and commitment throughout the
organization;
                                                                Please turn over
help prepare employees for higher responsibilities in the
future by continuously reinforcing the development of the
behavior and qualities required for higher-level positions
in the organization;

 be instrumental in creating a positive and healthy
climate in the organization that drives employees to give
their best while enjoying doing so; and

 assist in a variety of personnel decisions by periodically
generating data regarding each employee




                                                    Please turn over
Appraisals can help to improve employees' job
performance by identifying strengths and
weaknesses and determining how their
strengths can be best utilized within the
organization and weaknesses overcome. They
can help to reveal problems which may be
restricting employees’ progress and causing
inefficient work practices.
Appraisals can also provide information for
human resource planning to assist succession
planning and to determine the suitability of
employees for promotion, for particular types
of employment and training. In addition they can
improve communications by giving employees an
opportunity to talk about their ideas and
expectations and to be told how they are
progressing. This process can also improve the
quality of working life by increasing mutual
understanding between managers and employees.
                                              Please turn
                                              over
Larsen & Toubro, Human Resource development-Performance
                       Appraisal System
 CONFENDENTIAL       NAME   EMP.PS.NO.    CADRE       DEPT.
   PA FORM: 28
EXECUTIVES &
SUPERVISORS
                             LT
                LARSEN & TOUBRO LIMITED
   HUMAN RESOURCE DEVELOPMENT-PERFORMANCE APPRAISAL SYSTEM
              PERFORMANCE ANALYSIS AND REVIEW
                            NAME         DATE      SIGNATURE
EMPLOYEE
IMMEDIATE SUPERIOR
NEXT SUPERIOR
HRD DEPT.




                                                  Please turn over
A     PERFORMANCE REVIEW AGAINST OBJECTIVES     B1 By Immediate Superior




                                                   outstanding




                                                                                             Inadequate
  A1              By Employee




                                                                 V. Good




                                                                                  Adequate
                                                                           Good
AGREED OBJECTIVES &             RESULTS
TARGETS                         ACHIEVED

1.
2.
3.
4.
5.

A2                      SELF REVIEW(by Employee)
SIGNIFICANT CONTRIBUTORS (JOB OR PROFESSION RELATED-NOT COVERED
ABOVE)


IMPORTANT FACTORS FACLITATING PERFORMANCE
IMPORTANT FACTORS HINDERING PERFORMANCE
 B2
       PERFORMANCE AGAINST OBJECTIVES (By Immediate Superior)
   OUTSTANDING        V.GOOD       GOOD        ADEQUATE
                                           Please turn over
INADEQUATE
Inadequate
                                                                       V. Good
  C Appraisal of Critical Attributes (By




                                                                                        Adequate
                                               Outstanding




                                                                                 Good
Immediate Superior)
 C2       Critical Attributes
1.     INNOVATIVENESS
2.     INITIATIVE
3.     INTERPERSONAL &TEAM
       RELATION
4.     RESOURCEFULNESS
5.     COMMUNICATION SKILLS
Specific role related attributes (identified in the beginning of the year)
6.
7.
 C2 Areas of Strength and Improvements (By Immediate Superior)


 C3 Potential Areas of Growth (By Immediate Superior)


                                                             Please turn over
D Recommendations for Training and Development (By
Immediate Superior)
 D1 IN-COMPANY TRAINING PROGRAMMES
     Description    Code           Description                Code
1.                            2.
 D2 OTHER TRANING PROGRAMMES
1.                            2.
 D3      SPECIFIC DEVELOPMENT PLANS
  Proposed Action                  Details of Actions Required
 (tick as applicable)
 Job rotation
 Job enlargement
 Special assignment
 Deputation of other department
 Other (please specify)
     E         Comments by next superior(s)
 E1       On specific Development Plans stated Above in D3
 E2       Overall Observations:
 F          For use by HRD Coordinator
                                           Please turn over
Thank You !!!......

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Performance appraisal

  • 2. Performance appraisals are widely used in the society: The history can be dated back to the 20th century and then to the second world war when the merit rating was used for the first time. An employer evaluating their employees is a very old concept. It is an indispensable part of performance measurement. Successful organizations know that to win in today’s competitive marketplace they must attract, develop, and retain talented and productive employees. Winning organizations get their competitive edge from a performance management system that helps them hire talented people and place them in the right position, align their individual performance with the organization’s vision and strategic objectives, develop their abilities, and reward performance commensurate with contributions to the organization’s success. Please turn over
  • 3. The latest mantra being followed by organizations across the world being – "get paid according to what you contribute" – the focus of the organizations is turning to performance management and specifically to individual performance. Performance appraisal helps to rate the performance of the employees and evaluate their contribution towards the organizational goals. If the process of performance appraisals is formal and properly structured, it helps the employees to clearly understand their roles and responsibilities and give direction to the individual’s performance. It helps to align the individual performances with the organizational goals and also review their performance. Performance appraisal takes into account the past performance of the employees and focuses on the improvement of the future performance of the employees. Please turn over
  • 4. Performance Appraisal is the process of measuring an individual's work behaviors and outcomes against the expectations of the job. Performance appraisal is frequently used in promotion and compensation decisions, to help design and validate personnel selection procedures. People differ in their abilities and their aptitudes. There is always some difference between the quality and quantity of the same work on the same job being done by two different people. Performance appraisals of Employees are necessary to understand each employee’s abilities, competencies and relative merit and worth for the organization. Performance appraisal rates the employees in terms of their performance. Please turn over
  • 5. Benefits of Effective Performance Management: Improved Productivity -- Improvement in both the way people work and the outcomes they produce. Improved Employee Morale -- Resulting from on-time performance appraisals and rewards commensurate with employee contributions. Retention of Top Performers – Employees who feel accomplished in their work become loyal employees. Increased Profitability – Loyal employees deliver higher levels of service that result in customer loyalty. Please turn over
  • 6. From the point of view of the organization, performance appraisal serves the purpose of: providing information about human resources and their development; measuring the efficiency with which human resources are being used and improved; providing compensation packages to employees; and maintaining organizational control. Performance appraisal should also aim at the mutual goals of the employees and the organization. This is essential because employees can develop only when the organization's interests are fulfilled. The organization's main resources are its employees, and their interest cannot be neglected. Mutual goals simultaneously provide for growth and development of the organization as well as of the human resources. They increase harmony and enhance effectiveness of human resources in the organization. Please turn over
  • 7. A properly designed performance appraisal system can: help each employee understand more about their role and become clear about their functions; be instrumental in helping employees to better understand their strengths and weaknesses with respect to their role and functions in the organization; help in identifying the developmental needs of employees, given their role and function; increase mutuality between employees and their supervisors so that every employee feels happy to work with their supervisor and thereby contributes their maximum to the organization; act as a mechanism for increasing communication between employees and their supervisors. In this way, each employee gets to know the expectations of their superior, and each superior also gets to know the difficulties of their subordinates and can try to solve them. Together, they can thus better accomplish their tasks; provide an opportunity to each employee for self-reflection and individual goal-setting, so that individually planned and monitored development takes place; help employees internalize the culture, norms and values of the organization, thus developing an identity and commitment throughout the organization; Please turn over
  • 8. help prepare employees for higher responsibilities in the future by continuously reinforcing the development of the behavior and qualities required for higher-level positions in the organization; be instrumental in creating a positive and healthy climate in the organization that drives employees to give their best while enjoying doing so; and assist in a variety of personnel decisions by periodically generating data regarding each employee Please turn over
  • 9. Appraisals can help to improve employees' job performance by identifying strengths and weaknesses and determining how their strengths can be best utilized within the organization and weaknesses overcome. They can help to reveal problems which may be restricting employees’ progress and causing inefficient work practices. Appraisals can also provide information for human resource planning to assist succession planning and to determine the suitability of employees for promotion, for particular types of employment and training. In addition they can improve communications by giving employees an opportunity to talk about their ideas and expectations and to be told how they are progressing. This process can also improve the quality of working life by increasing mutual understanding between managers and employees. Please turn over
  • 10. Larsen & Toubro, Human Resource development-Performance Appraisal System CONFENDENTIAL NAME EMP.PS.NO. CADRE DEPT. PA FORM: 28 EXECUTIVES & SUPERVISORS LT LARSEN & TOUBRO LIMITED HUMAN RESOURCE DEVELOPMENT-PERFORMANCE APPRAISAL SYSTEM PERFORMANCE ANALYSIS AND REVIEW NAME DATE SIGNATURE EMPLOYEE IMMEDIATE SUPERIOR NEXT SUPERIOR HRD DEPT. Please turn over
  • 11. A PERFORMANCE REVIEW AGAINST OBJECTIVES B1 By Immediate Superior outstanding Inadequate A1 By Employee V. Good Adequate Good AGREED OBJECTIVES & RESULTS TARGETS ACHIEVED 1. 2. 3. 4. 5. A2 SELF REVIEW(by Employee) SIGNIFICANT CONTRIBUTORS (JOB OR PROFESSION RELATED-NOT COVERED ABOVE) IMPORTANT FACTORS FACLITATING PERFORMANCE IMPORTANT FACTORS HINDERING PERFORMANCE B2 PERFORMANCE AGAINST OBJECTIVES (By Immediate Superior) OUTSTANDING V.GOOD GOOD ADEQUATE Please turn over INADEQUATE
  • 12. Inadequate V. Good C Appraisal of Critical Attributes (By Adequate Outstanding Good Immediate Superior) C2 Critical Attributes 1. INNOVATIVENESS 2. INITIATIVE 3. INTERPERSONAL &TEAM RELATION 4. RESOURCEFULNESS 5. COMMUNICATION SKILLS Specific role related attributes (identified in the beginning of the year) 6. 7. C2 Areas of Strength and Improvements (By Immediate Superior) C3 Potential Areas of Growth (By Immediate Superior) Please turn over
  • 13. D Recommendations for Training and Development (By Immediate Superior) D1 IN-COMPANY TRAINING PROGRAMMES Description Code Description Code 1. 2. D2 OTHER TRANING PROGRAMMES 1. 2. D3 SPECIFIC DEVELOPMENT PLANS Proposed Action Details of Actions Required (tick as applicable)  Job rotation  Job enlargement  Special assignment  Deputation of other department  Other (please specify) E Comments by next superior(s) E1 On specific Development Plans stated Above in D3 E2 Overall Observations: F For use by HRD Coordinator Please turn over