Taking the Training Wheels Off - Teresa Gleeson at Moodlemoot AU 2014

1. Teresa Gibbison
Centre for Tertiary Teaching & Learning
from Hand Holding to Self Help
BY-NC-SA - Sometimes You Just Need A Moment To Yourself by Lotus Carroll.jpg

2. WCEL TimelineWaikato Centre for eLearning - The University of Waikato
2007 - 3 staff (plus 4 casual hand-holders)
Moodle Introduced to the University
2009 - 4.3 staff
Turnitin, Panopto and iTunesU Introduced
2010 - 5.4 staff
GoogleApps Introduced
2011 - 6 staff
Moodle 2.x Upgrade and FEDU stops Moodle support
2013 - 6 staff
ePortfolio and Web Conference Project
Introduced MoodleBites at Waikato
2014 - 6 staff
Adobe Connect Introduced
BY- Old Clock by William Warby

3. Attending Moodle sessions is voluntary
No systems to filter new staff when they start
As staff capabilityincreases their needs decrease
Demands on our timeare increasing
Influences on our Workshops
BY-NC - The continuous presence of your existence by Pulpolux

4. * based on our 37½ hour a week, 47 weeks a year
7a year each*
hours
6Team Members
WCEL
1519Full time equivalent
STAFF
153per WCELer
STAFF
...if support was all we did ALL DAY!

5. 2008129 hours
200980½ hours
201055½ hours
201166½ hours
201254 hours
201327 hours
201412 hours
Moodle Workshop Statistics
Moodle 2
Upgrade!
Moodle 2.5
Upgrade! Hours spent in sessions

6. Moodle Workshop Structure
Getting Started
Access Moodle
Manage Profile
Add a welcome message
Add paper resources
Paper Setup &
Communication
Manage blocks and sections
Enrol participants
Add communication activities
Assessment
Add and Manage Assignments
Understanding Grading
Create Quizzes
Activity Reports
Groups &
Groupings
Create and work with Groups
Create and work with Groupings
1 2
3 4

7. Full Moodle Workshop Structure
Getting Started
Access the Moodle site & update your profile
Find the online help provided
Become familiar with the editing icons
Add a welcome message to your paper
Add paper resources
◆ Compose a page of text
◆ Link to a website
◆ Upload documents
◆ Display a directory to students
Paper Setup & Communication
Paper blocks and paper sections
Your personal view of a Moodle paper
Enrol additional participants
Add communication activities
◆ Add and participate in a Forum
◆ Add a Dialogue
◆ Add and participate in a Chat
◆ Send an instant message
Work with the Moodle calendar
Assessment
Assignments
◆ Add various assignment types
◆ Assignments with TurnItIn integration
Grading
◆ Grade an assignment
◆ Understand the grade book
Quizzes
◆ Create and categorise Moodle questions
◆ Add and participate in a quiz
Activity Reports
Groups & Groupings
Work with Groups
◆ Create groups within Moodle
◆ Participate in a group forum
◆ Create a forum with groups
Work with Groupings
◆ Create a grouping
◆ Restrict an activity to a grouping
◆ Restrict a resource to a grouping
1 2
3 4

8. 200980½ hours
163 individuals
30 minutes per person
201055½ hours
67 individuals
50 minutes per person
201166½ hours
39 individuals
1 hour 43 minutes per person
201254 hours
42 individuals
1 hour 17 minutes per person
201327 hours
40 individuals
41 minutes per person
201412 hours
~40 individuals
~ 18 minutes per person
2008129 hours
180 individuals
43 minutes per person
Moodle Workshop Statistics
Time spent per attendee
Moodle 2 Upgrade!
Moodle 2.5 Upgrade!

9. MoodleBites for Teachers(licenced version - www.moodlebites.com. Version 2.0 Documentation)

10. MoodleBites for WaikatoContent rearranged to suit current sessions & University of Waikato specific
All Moodle Teachers now provided access via a Cohort sync Available 24/7

11. Moodle Support Calls
1072
in Cohort
STAFF
2010 88*Moodle jobs per month
2012 217*Moodle jobs per Month
2014 161*Moodle jobs per Month
* extracted from new Job Logging System introduced in late 2010
2011 183*Moodle jobs per Month
Moodle 2 Upgrade!
2013 189*Moodle jobs per Month
Moodle 2.5 Upgrade!
2.5 Version January 2014
2.0 Version October 2011

12. Moodle Workshop Evaluation
201254 hours
42 individuals
1 hour 17 minutes per person 2012 217*Moodle jobs per Month
201166½ hours
39 individuals
1 hour 43 minutes per person
Moodle 2 Upgrade!
2011 183*Moodle jobs per Month
Moodle 2 Upgrade!
201327 hours
40 individuals
41 minutes per person
Moodle 2.5 Upgrade!
2013 189*Moodle jobs per Month
Moodle 2.5 Upgrade!
Decision: Each main semester we run
One-hour Intro for new users plus
minute specific workshops30

13. New Moodle Workshop Structure
Resources
Communication
Assignments
Marking
Quizzes
minute workshops
Reporting
Groups
Restrictions
Student Content
Badges
Pre-Semester : one-hour Introduction for new users
30
Moodle Ask-Me SessionsBY-NC Cafe Sunday Background by Wiedmaier

14. What does this mean?
Helpdesk can direct staff to information
Moodle Workshops more focused on specifics
Staff can access help 24/7when they need it
WCEL Staff now concentrate on value-added
Workloadsdistributed to other projects
BY-SA Confused by CollegeDegrees360

15. Thank You
and Questions
about.me/teresa.gibbison
BY-NC-SA - Questions by Tim OBrien