2. SUMMARY
Purposes:
Increase online visibility.
Increase online sales.
Commercial campaign around products’ USP:
Quirky and fun alternative gifts.
Test, data-driven approach:
Tactics used (paid social, etc), ad hoc campaigns.
3. STAGES
To better reach out to audiences, using Christmas and UK Aid Match
as central topics
New products - September.
Christmas - October-December.
New Year’s resolutions – 1st 2 weeks 2016
January pay day + UK Aid Match – Mid Jan-5 February.
Ad hoc campaign:
Black Friday, Cyber Monday & Giving Tuesday.
4. Busiest period started mid-end November.
Second busy period is January so far.
1-24 Jan 2016 % Increase
Traffic % 19.36%
AOV £10.91
Revenue 22.83%
Transactions 10.75%
5. TRAFFIC ANALYSIS
64,230 Users -> 5.84% increase as compared to 2015.
Mostly new visitors as a result of tactics and due to the lack of
optimisation of the website.
67% female, 35-44. The 25-34 & 45-54 segments following closely.
UK + US, Ireland, Germany, Netherlands, Australia & Spain.
6. RESULTS
The main channels used show an increase in both in traffic and
revenue as compared to the 2015 campaign.
Organic has still brought in a sizeable amount of revenue despite the
need for optimisation.
E-mail: segmentation and frequency of e-mails. Also triggered e-mails
used for re-targeting.
Channel
Sessions
% Change
E-com CR
% Change
Transactions %
Change
Revenue
% Change
Paid Search 35.89% 22.12% 5.84% 2.81%
Organic Search -35.82% -2.79% -37.61% -42.54%
Email 10.85% 34.19% 19.63% 9.28%
Affiliates 87.89% -41.17% 10.53% 44.19%
Social 27.37% -27.10% -7.14% -11.49%
7. WHY MOBILE FIRST?
Engaged, ie, returning visitors have used mobiles more than last
year.
Mobile sessions 41.12%
Mobile transactions 27.66%
Mobile revenue 29.96%
We are attracting new visitors.
Mobile sessions 117.21%
Mobile transactions 3.49%
Tablet sessions 2.72%
9. PRODUCT STRATEGY USED
Showcased USPs: quirky and fun alternative gifts.
Previous year’s best sellers to obtain a quicker win.
The new malaria-related gifts, given the UK Aid Match scheme.
Business-related gifts to tap into the entrepreneurial spirit in the
target market.
10. HOW PRESENTAID.ORG BENEFITS
CHRISTIAN AID
Brings revenue.
Increase in traffic can increase revenue.
Mobile optimisation increases conversions.
Brand identity.
Christian Aid can remain and be perceived as current.
It can help reach broader, ‘tech savvy’ audiences.