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HOW WE
HELPED A
TIME-STARVED
SMALL BUSINESS
KICK ASS
ON SOCIAL
A	SOCIAL	MEDIA	MARKETING	CASE	STUDY
By Monika C. Jansen
A Publication of Jansen Communications
The 4-1-1
Many	growing	small	businesses	have	neither	the	time	nor	the	
resources	to	create	and	execute	on	a	social	media	strategy	– and	
marketing	agencies	are	no	different.	
A	full-service,	award-winning	agency,	which	we’ll	call	ABC	Co.,	was	
growing	so	quickly	that	they	kept	pushing	“social	media	marketing”	to	
the	backburner.	
Jansen	Communications	stepped	in	to	develop	and	implement	a	
consistent	strategy	that	would	help	ABC	Co.	meet	their	goals	–
increasing	thought	leadership	and	brand	awareness.
Our Approach
Because	ABC	Co.	already	had	an	established	(but	not	active)	presence	
on	several	social	media	platforms,	our	first	step	was	to	evaluate	where	
to	focus	our	efforts	to	yield	the	best	ROI	and	what	topics	resonated	the	
most	with	ABC	Co.’s	target	markets.	
Based	on	our	findings,	we:	
Decided	to	focus	on	Facebook,	Twitter	and	LinkedIn	(in	that	
order).	
Built	a	social	media	editorial	calendar.
Filled	the	editorial	calendar	with	topic	ideas	for	original,	thought-
leadership	blog	posts	and	curated	articles,	leaving	room	for	
breaking	industry	news	to	demonstrate	the	client	kept	their	
finger	on	the	pulse	of	industry	trends.	
Wrote	conversational	copy	to	encourage	dialogue.
Monitored	conversations	and	responded	to	all	comments.
The Results
Once	we	began	publishing	content	on	each	channel	Monday	through	
Friday,	the	results	were	immediate.
During	the	first	month	alone,	Facebook	page	engagement	was	up	by	
12.5%	and	weekly	total	reach	was	up	by	902.3%.	Audience	size	and	
engagement	levels	also	grew	on	Twitter	and	LinkedIn.	
It	was	clear	to	ABC	Co.	that	handing	off	social	media	marketing	would	
consistently	keep	them	in	the	conversations	that	were	happening	
online	– and	ultimately	help	them	meet	their	goals.
Ready to kick ass on social?
Of	course,	kicking	ass	on	social	is	sometimes	easier	said	than	done.	We	
have	an	amazing	team	of	social	media	marketing	specialists	who	deliver	
results,	so	if	you	need	help,	give	me	a	shout	via	email	at
monika@jansencomm.com.	
A Publication of Jansen Communications
About	Me
I’m	Head	Kick	Ass	Copywriter	and	Strategist	at	my	company,	Jansen	
Communications.	
We	are	a	boutique	marketing	agency	that	helps	small	businesses	grow.	
Our	approach	is	straightforward:	create	relevant	marketing	copy,	get	it	in	
front	of	your	target	market,	and	help	you	meet	your	business	goals.

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How We Helped a Time-Starved Small Business Kick Ass On Social Media