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Disrupting
the fashion
retail
business
MAY
2016
THE
MISSING
PIECE
On one hand, the women's
clothing online retail market
in the UK was growing.
On the other, customers were
becoming more and more
sophisticated. They wanted to shop
wisely and maximize their current
wardrobe.
While most of our competitors
focused on convincing customers to
shop more, we created our StyleX
Platform to inspire them to find that
MISSING PIECE to perfectly
complement their current look.
SUMMARY
Market
opportunity:
Online clothing market is worth
£10bn, with 79% growth expected
in the next 5 years.
Verdict Retail, 2015
1)
SOPHISTICATED SHOPPING:
•  Capsule wardrobe
•  Reuse and recycle vs. throwing away
70% of consumers want more
PERSONALIZED SHOPPING
experiences
(AgileOne 2014)
2)
3)
Style
Seekers
Women (18-30, medium
income):
ü  Followers of fashion blogs
and Instagram feeds.
ü  Social Shoppers: they trust
influencers and their peers
for inspiration and know-
how
CUSTOMER PROFILES
15% of young
women ages 15-25
strongly agree that
they “spend time to
keep up with the
latest fashion trends,”
or that “wearing the
latest clothing is
very important”.
(Waipoint Partners on
Millenials, 2015)
Reformed
Shopaholics
Women (20-35, mid to high
income), refined personal
style:
ü  starting to apply rules to
their shopping habits
ü  thinking of ways to
organize their closet
ü  keeping only the things
they’d actually wear
CUSTOMER PROFILES
Consumers
aren't spending
big budgets on
clothes anymore,
buying instead
big-ticket items,
like cars, boats,
and swimming
pools.
(Thomas Reuters,
2016)
Our VP:
THE MISSING
PIECE
Get inspired by style experts in
finding that missing item to
perfectly complement your
current look and make the best
with what you have,
using our revolutionary StyleX
Technology.
Attract
bloggers as
the experts by
enabling them
to monetize
their passion
for fashion.
1. COMPLETE PROFILE (OPTIONAL) +
2. UPLOAD PHOTO OF WARDROBE
ITEMS OR BROWSE BY KEYWORD
USER EXPERIENCE
3. RECEIVE MATCHING LOOKS FROM
THE STYLE EXPERT, DEPENDING ON THE
CHECKED CRITERIA: OCCASION,
WEATHER.
4. REVIEW PRODUCT, COMMENTS &
SHARES
5. CLICK TO BUY THE MISSING PIECE
6. RECEIVE ITEM
INPUTOUTPUTORDER
Benefits:
ü  Personalized inspiration
ü  Save money & time
Features:
ü  Personalized content
based on user data and
other variables
ü  Image recognition (of
user photos)
ü  Machine learning
ü  Simple click to buy
STRENGTHS WEAKNESSES
OPPORTUNITIES THREATS
•  COMMUNITY OF EXPERTS
•  PERSONALIZED EXPERIENCE, due to data
learning from their own clothes, location &
weather.
•  Relevant to ALL PRICE POINTS
•  FREE TO USE & ACCESSIBLE TO ALL
•  SOCIAL elements
•  IMAGE RECOGNITION technology
•  Move into MASS MARKET & luxury.
•  IN THE MOMENT solution
•  SOCIAL: maximizing social shopping
•  COST-SAVING: help people make the
most of what they have.
•  COMPETITORS only enable customers to
SHOP MORE
•  No user base to start with.
•  UNKNOWN brand
•  DEPENDANT on third parties
(bloggers, retail partners)
COMPETITIVE ADVANTAGE: First to market with a service that recommends a MISSING PIECE to
complete the users look, based on their EXISTING wardrobe, personalized through machine learning,
fashion bloggers data, geo - location & weather.
•  COMPETITORS could develop
something similar
•  The need for a starting user base to
drive the data technology
•  Developing and evolving technology
MARKETING CHANNELS:
•  Promoted posts
•  Mobile ads
•  YouTube tutorials –
bloggers
•  Contextualized
ads. Ex: Instagram
ads showing the
look for the best
Instagram photo
•  missingpiece.com
•  Facebook page
•  Instagram account
•  YouTube account
hosting the
bloggers videos
•  Blog reviews
•  Contests on blogs/ Facebook recommending
users the missing items.
•  Contest on Instagram asking people to post
their existing look under the #missingpiece
•  Facebook groups, message boards, forums
•  Loyalty program for referred users, growing
the users base through their social network
PAID
OWNED
EARNED
BLOGGERS AND SOCIAL:
People trust influencers and
their peers for inspiration
PARTNER WITH RETAIL
BRANDS:
People are loyal to certain
brand names
THINK VISUAL:
People choose
visual platforms
when it comes to
inspiration for their
look
EDUCATE:
Learning to style
means understanding
the ground rules and
applying them to
their needs
Sales
Channels
missingpiece.com
Responsive website
Customers place the order through
mobile or desktop
Easy UX: customer can use mobile
camera to take pictures and
upload their wardrobe to The
Missing Piece
80% of our
target
customers finish
their buying
process on
desktop
(Consumer Barometer)
KEY
PARTNERS:
KEY
RESOURCES:
Retail
partners:
Bloggers:
Suppliers:
ü  Physical (GoogleCloud
Platform & Servers, Image
Recognition technology,
Analytics)
ü  Intellectual (Fashion trends,
Retailer trends, Google
expertise, blogger
knowledge, StyleX
platform IP, partnerships)
ü  Personnel (Developers,
Channels management team,
Sales & Marketing)
REVENUE MODEL (UK): BROKERAGE
Monthly forecast
Unique monthly visits*
Total Unique visits of target
market*
Customers %
Total Potential Customers
Transaction per customer
Total transactions per month
Average basket value**
Total sales £’s per month
Brokerage % of sales
Brokerage £’s per month
YEAR 1 YEAR 2 YEAR 3
10% 15% 20%
247,900 371,850 495,800
1% 3% 5%
2,479 11,156 24,790
3 3 3
7,437 33,467 74,370
£35.00 £40.00 £45.00
£260,295 £1,338,661 £3,346,652
10% 10% 10%
£26,030 £133,866 £334,665
*% of Style seekers & Reformed shopaholics = cca 30% of total 18-35 YO female population (Consumer Barometer) in the UK.
**Assumptions are based on Asos figures from their 6 months results to end of Feb 2016 and have been amended to fit our business model, all
are estimates.
P&L
Total revenue
Total Cost of sale*
Total Admin Expenses
Net Yearly Income	
YEAR 1 YEAR 2 YEAR 3
£3,123,542 £16,063,929 £40,159,822
£2,904,001 £14,923,390 £37,286,164
£179,427 £367,079 £660,599
£40,114 £773,459 £2,213,060
*including transaction fees & cost of product from retailers
POTENTIAL DIMENSIONS TO SCALE:
INCREASE USE OF
SOCIAL
Facebook inspires fashion decisions in
at least one product category for 72%
of social shoppers and 56% of
fashionistas, Netbase
NEW MARKETS:
MALE, YOUNG
PROFFESSIONALS
Men’s wear now contributes
£12.9bn to the UK economy, and
65% of men shopping is now online,
Online Fashion, How to sell to men.
OFFLINE
53% in the UK receive their
product in store.
Google Consumer Barometer
GLOBAL
US apparel market is expected to
grow from USD 225 billion in 2012
to USD 285 billion in 2025;
The Statistics Portal
INCREASE
BLOGGER
PARTNERS
EXPANDING
PRODUCT RANGE
TEAM ROUK
		
Emily Do Gavin
Thomas
Monica
Radulescu
Romi
Bobkova
Patricia
Decourt

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  • 2. On one hand, the women's clothing online retail market in the UK was growing. On the other, customers were becoming more and more sophisticated. They wanted to shop wisely and maximize their current wardrobe. While most of our competitors focused on convincing customers to shop more, we created our StyleX Platform to inspire them to find that MISSING PIECE to perfectly complement their current look. SUMMARY
  • 3. Market opportunity: Online clothing market is worth £10bn, with 79% growth expected in the next 5 years. Verdict Retail, 2015 1) SOPHISTICATED SHOPPING: •  Capsule wardrobe •  Reuse and recycle vs. throwing away 70% of consumers want more PERSONALIZED SHOPPING experiences (AgileOne 2014) 2) 3)
  • 4. Style Seekers Women (18-30, medium income): ü  Followers of fashion blogs and Instagram feeds. ü  Social Shoppers: they trust influencers and their peers for inspiration and know- how CUSTOMER PROFILES 15% of young women ages 15-25 strongly agree that they “spend time to keep up with the latest fashion trends,” or that “wearing the latest clothing is very important”. (Waipoint Partners on Millenials, 2015)
  • 5. Reformed Shopaholics Women (20-35, mid to high income), refined personal style: ü  starting to apply rules to their shopping habits ü  thinking of ways to organize their closet ü  keeping only the things they’d actually wear CUSTOMER PROFILES Consumers aren't spending big budgets on clothes anymore, buying instead big-ticket items, like cars, boats, and swimming pools. (Thomas Reuters, 2016)
  • 6. Our VP: THE MISSING PIECE Get inspired by style experts in finding that missing item to perfectly complement your current look and make the best with what you have, using our revolutionary StyleX Technology. Attract bloggers as the experts by enabling them to monetize their passion for fashion.
  • 7. 1. COMPLETE PROFILE (OPTIONAL) + 2. UPLOAD PHOTO OF WARDROBE ITEMS OR BROWSE BY KEYWORD USER EXPERIENCE 3. RECEIVE MATCHING LOOKS FROM THE STYLE EXPERT, DEPENDING ON THE CHECKED CRITERIA: OCCASION, WEATHER. 4. REVIEW PRODUCT, COMMENTS & SHARES 5. CLICK TO BUY THE MISSING PIECE 6. RECEIVE ITEM INPUTOUTPUTORDER Benefits: ü  Personalized inspiration ü  Save money & time Features: ü  Personalized content based on user data and other variables ü  Image recognition (of user photos) ü  Machine learning ü  Simple click to buy
  • 8. STRENGTHS WEAKNESSES OPPORTUNITIES THREATS •  COMMUNITY OF EXPERTS •  PERSONALIZED EXPERIENCE, due to data learning from their own clothes, location & weather. •  Relevant to ALL PRICE POINTS •  FREE TO USE & ACCESSIBLE TO ALL •  SOCIAL elements •  IMAGE RECOGNITION technology •  Move into MASS MARKET & luxury. •  IN THE MOMENT solution •  SOCIAL: maximizing social shopping •  COST-SAVING: help people make the most of what they have. •  COMPETITORS only enable customers to SHOP MORE •  No user base to start with. •  UNKNOWN brand •  DEPENDANT on third parties (bloggers, retail partners) COMPETITIVE ADVANTAGE: First to market with a service that recommends a MISSING PIECE to complete the users look, based on their EXISTING wardrobe, personalized through machine learning, fashion bloggers data, geo - location & weather. •  COMPETITORS could develop something similar •  The need for a starting user base to drive the data technology •  Developing and evolving technology
  • 9. MARKETING CHANNELS: •  Promoted posts •  Mobile ads •  YouTube tutorials – bloggers •  Contextualized ads. Ex: Instagram ads showing the look for the best Instagram photo •  missingpiece.com •  Facebook page •  Instagram account •  YouTube account hosting the bloggers videos •  Blog reviews •  Contests on blogs/ Facebook recommending users the missing items. •  Contest on Instagram asking people to post their existing look under the #missingpiece •  Facebook groups, message boards, forums •  Loyalty program for referred users, growing the users base through their social network PAID OWNED EARNED BLOGGERS AND SOCIAL: People trust influencers and their peers for inspiration PARTNER WITH RETAIL BRANDS: People are loyal to certain brand names THINK VISUAL: People choose visual platforms when it comes to inspiration for their look EDUCATE: Learning to style means understanding the ground rules and applying them to their needs
  • 10. Sales Channels missingpiece.com Responsive website Customers place the order through mobile or desktop Easy UX: customer can use mobile camera to take pictures and upload their wardrobe to The Missing Piece 80% of our target customers finish their buying process on desktop (Consumer Barometer)
  • 11. KEY PARTNERS: KEY RESOURCES: Retail partners: Bloggers: Suppliers: ü  Physical (GoogleCloud Platform & Servers, Image Recognition technology, Analytics) ü  Intellectual (Fashion trends, Retailer trends, Google expertise, blogger knowledge, StyleX platform IP, partnerships) ü  Personnel (Developers, Channels management team, Sales & Marketing)
  • 12. REVENUE MODEL (UK): BROKERAGE Monthly forecast Unique monthly visits* Total Unique visits of target market* Customers % Total Potential Customers Transaction per customer Total transactions per month Average basket value** Total sales £’s per month Brokerage % of sales Brokerage £’s per month YEAR 1 YEAR 2 YEAR 3 10% 15% 20% 247,900 371,850 495,800 1% 3% 5% 2,479 11,156 24,790 3 3 3 7,437 33,467 74,370 £35.00 £40.00 £45.00 £260,295 £1,338,661 £3,346,652 10% 10% 10% £26,030 £133,866 £334,665 *% of Style seekers & Reformed shopaholics = cca 30% of total 18-35 YO female population (Consumer Barometer) in the UK. **Assumptions are based on Asos figures from their 6 months results to end of Feb 2016 and have been amended to fit our business model, all are estimates.
  • 13. P&L Total revenue Total Cost of sale* Total Admin Expenses Net Yearly Income YEAR 1 YEAR 2 YEAR 3 £3,123,542 £16,063,929 £40,159,822 £2,904,001 £14,923,390 £37,286,164 £179,427 £367,079 £660,599 £40,114 £773,459 £2,213,060 *including transaction fees & cost of product from retailers
  • 14. POTENTIAL DIMENSIONS TO SCALE: INCREASE USE OF SOCIAL Facebook inspires fashion decisions in at least one product category for 72% of social shoppers and 56% of fashionistas, Netbase NEW MARKETS: MALE, YOUNG PROFFESSIONALS Men’s wear now contributes £12.9bn to the UK economy, and 65% of men shopping is now online, Online Fashion, How to sell to men. OFFLINE 53% in the UK receive their product in store. Google Consumer Barometer GLOBAL US apparel market is expected to grow from USD 225 billion in 2012 to USD 285 billion in 2025; The Statistics Portal INCREASE BLOGGER PARTNERS EXPANDING PRODUCT RANGE
  • 15. TEAM ROUK Emily Do Gavin Thomas Monica Radulescu Romi Bobkova Patricia Decourt